Sony Ericsson washes its hands of the Xperia X10 update delay, blames it on AT&T

posted by Daniel P. / Nov 30, 2010, 6:56 AM

Sony Ericsson washes its hands of the Xperia X10 update delay, blames it on AT&T

It seems that AT&T is to blame for the belated update of the Sony Ericsson Xperia X10 to Android 2.1, which was supposed to be done by now. Citing rigorous US testing procedures, the company came out with an official statement about the matter on its Facebook page.

It says that other countries got the handset in March, so they are first in line to receive the update, which brings HD video recording, backup software, and Facebook contact integration, among other niceties. The US got it in April, so, according to Sony Ericsson, it will be rolled there after the first customers claim their dibs. We know that the US has some of the most cumbersome hardware testing and software update procedures for cell phones worldwide, since HTC has already complained a few times.

Sony Ericsson seems to concur with the opinion that all that red tape is somewhat unnecessary and delays progress. Of course, there aren't many other countries where a botched update can bring on a class action lawsuit with millions in damages, and lawyers to feed. Besides, you can always go to Xda-Devs, root, and install the global Android 2.1 ROM, or just wait for the Froyo one that is in the works, but that would miss the whole point.

source: SonyEricsson

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7 Comments

1. daniel_bargs

Posts: 325; Member since: Nov 27, 2010

well... still SE is a great phone brand but i still doubt their capability to update the firmware of their phones. SO SLOW! LOOKS LIKE IT WOULD TURN OUT WITH NO UPDATE AT ALL.

posted on Nov 30, 2010, 8:31 AM 0

2. InspectorGadget80 unregistered

Just blame AT&T for getting the phone too late. I'm just glad I returned after messing with it for only a few days cause the software sucks on it anyway.

posted on Nov 30, 2010, 9:51 AM 0

3. DontHateOnS60

Posts: 872; Member since: Apr 20, 2009

Nothing new here. AT&T has been known for doing this since the beginning. It's one of the reasons I wish more people would complain, and more manufacturers would push back against the way they want to control the user. We all need to get together and tell them, we don't want your garbage. We just want the phone as the manufacturer designed it, and we don't want your garbage software all over it. You know, the same treatment that Apple gets. You can offer your apps on the side, especially ones where you can get into your account, but we don't want them preloaded onto the phone. We'll download them afterward. Then all this garbage about waiting months and months for an update won't happen because they can't get involved.

posted on Nov 30, 2010, 11:30 AM 1

4. BeInspired

Posts: 45; Member since: Apr 21, 2009

I have X10 since April, of course it is unlocked version, and upgraded to 2.1 in beginning of November. This is most nice looking android phone out there. About the software, it is not bad either. Just no multi touch function, but it will bring to us for the next coming update which is very soon. Plus in the future, it will update to 2.2, can't wait. My point is buying locked phone with U.S. carrier always sucks, CDMA ones even worse. P.S. my unlocked version X10 is capabable with T-mobile's 3G frequency. AT&T's 3G sucks.

posted on Nov 30, 2010, 5:43 PM 1

5. BooS unregistered

I have an unbranded US x10 mini and the update has still not been released for me either. I think they actually mean US as at&t would have noting to do with them rolling out the update for my phone. Either way I still blame SE. Other phone companies are able to get android updates out a little sooner than this....

posted on Nov 30, 2010, 7:57 PM 0

6. protozeloz

Posts: 5396; Member since: Sep 16, 2010

dunno did ya tried with their desktop app instead of over the air? check their blog and see if your device is ready for the update... they have the details and is easy to check

posted on Nov 30, 2010, 8:13 PM 0

7. darth_dad

Posts: 9; Member since: Aug 16, 2010

Wow, had it with SE and At&t. Here it is Feb 27th and STILL no update!!! I will absolutely not be selling the Play when it comes to Verizon. Don't feel right selling my customers a phone that will have no support (updates) on the back end. Being stuck on 1.6 is completely unacceptable! And yes if you were paying attention I personally have At&t and sell Verizon services. HaHa funny stuff!! Would switch to Verizon but that $400 deposit has been a bit of a deterent.