Android Q Beta 4 bricks some Pixel phones

Android Q Beta 4 bricks some Pixel phones
Some Pixel owners who have installed the Android Q Beta 4 update that was released today are discovering an issue that Google didn't intend to be included with the latest beta version of the next Android build. According to several Reddit posters (via Android Police), the new update has bricked their Pixel phone by putting it into a bootloop. While many with the problem happen to be sporting a Pixel 2 XL, the Pixel 3 and Pixel 3 XL are also affected.

No one likes to have their phone stuck in a bootloop. Earlier this year, Google and Huawei came to an agreement with Nexus 6P owners whose devices were also stuck in a continuous bootloop. Under terms of the settlement, the pair paid out $9.75 million that every single Nexus 6P owner in the U.S. was entitled to split. The same problem afflicted owners of the LG made Nexus 5X. Back in 2016, LG offered full refunds to owners of the device who were unable to use the phone because of the bootloop problem.

UPDATE:Google has temporarily halted the dissemination of Android Q Beta 4 to Pixel handsets. In a statement made on the Android Beta Program Reddit page, the company said, "We’re aware of an issue with Android Q Beta 4 related to installing updates. We’ve temporarily paused Beta 4 OTA updates to all Pixel devices as we investigate the issue. We apologize for any inconvenience, and will provide an update once the issue is resolved."

But there actually is a fix for Pixel 2 XL and Pixel 3 users whose phones are affected by this issue, but it involves two words that smartphone users just can't stand to hear: factory reset. Of course, this means that fixing this issue means losing all of the data saved on the phone. Hopefully, some of those forced to wipe their phone backed up their data before installing Android Q Beta 4. However, another Reddit poster wrote that a factory reset is not necessary. Instead, those with a bootlooping Pixel should "restart and go to recovery mode (and if you get no command, hold the power button and press the volume up key). Reboot the phone from that menu, and it'll boot back into the system perfectly (although the update did fail, you'll have to retry)."

If you own any of the Pixel models and plan on installing the latest beta version of Android Q, it might be worthwhile to back up your data just in case. Also keep in mind that if you currently have your phone in the Android Q Beta Program, you have one of two choices right now. You can stay until the final stable version of Android Q is released later this year, or you can decide to opt out by going to this website and, well, opting out. However, doing this will wipe the data off of your phone. Ouch. Maybe it is just a lesson to be learned for another time.

How to opt in and opt out of the Android Q Beta Program


If you're the adventurous type, you can head to the same website linked in the preceding paragraph (google.com/android/beta) and click on the box marked "View your eligible devices. From there, you will be able to see which of your Android phones can join the Android Q Beta Program from the latter website. Right now, that would be all Pixel handsets from the OG Pixel line to the new Pixel 3a series. But we wouldn't recommend that this be done with your daily driver, Beta versions of Android often have a number of issues and bugs that could prevent you from using certain features that you take for granted. Your best bet is to wait for the stable, final version to be disseminated later this year.



Other Android phones can join the Android Q Beta Program. The list includes:

  • Asus ZenFone 5Z
  • Essential Phone
  • Huawei Mate 20 Pro
  • LG G8 ThinQ
  • Nokia 8.1
  • OnePlus 6T
  • Oppo Reno
  • realme 3 Pro
  • Sony Xperia XZ3
  • TECNO SPARK 3 Pro
  • Vivo X27
  • Vivo NEX S
  • Vivo NEX A
  • Xiaomi Mi 9
  • Xiaomi Mi Mix 3 5G

If you have one of these Android phones, you can join the Android Q Beta Program by clicking on this link.

Related phones

Pixel 2 XL
  • Display 6.0 inches 2880 x 1440 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 835 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3520 mAh
  • OS Android 11
Pixel 2
  • Display 5.0 inches 1920 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 835 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2700 mAh
  • OS Android 11
Pixel
  • Display 5.0 inches 1920 x 1080 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2770 mAh
  • OS Android 10
Pixel XL
  • Display 5.5 inches 2560 x 1440 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3450 mAh
  • OS Android 10
Pixel 3 XL
  • Display 6.3 inches 2960 x 1440 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 845 4GB RAM
  • Storage 64GB, not expandable
  • Battery 3430 mAh
  • OS Android 11
Pixel 3
  • Display 5.5 inches 2160 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 845 4GB RAM
  • Storage 64GB, not expandable
  • Battery 2915 mAh
  • OS Android 11
Pixel 3a
  • Display 5.6 inches 2220 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 670 4GB RAM
  • Storage 64GB, not expandable
  • Battery 3000 mAh
  • OS Android 11
Pixel 3a XL
  • Display 6.0 inches 2160 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 670 4GB RAM
  • Storage 64GB, not expandable
  • Battery 3700 mAh
  • OS Android 11

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