Android Q Beta 4 bricks some Pixel phones

Android Q Beta 4 bricks some Pixel phones
Some Pixel owners who have installed the Android Q Beta 4 update that was released today are discovering an issue that Google didn't intend to be included with the latest beta version of the next Android build. According to several Reddit posters (via Android Police), the new update has bricked their Pixel phone by putting it into a bootloop. While many with the problem happen to be sporting a Pixel 2 XL, the Pixel 3 and Pixel 3 XL are also affected.

No one likes to have their phone stuck in a bootloop. Earlier this year, Google and Huawei came to an agreement with Nexus 6P owners whose devices were also stuck in a continuous bootloop. Under terms of the settlement, the pair paid out $9.75 million that every single Nexus 6P owner in the U.S. was entitled to split. The same problem afflicted owners of the LG made Nexus 5X. Back in 2016, LG offered full refunds to owners of the device who were unable to use the phone because of the bootloop problem.

UPDATE: Google has temporarily halted the dissemination of Android Q Beta 4 to Pixel handsets. In a statement made on the Android Beta Program Reddit page, the company said, "We’re aware of an issue with Android Q Beta 4 related to installing updates. We’ve temporarily paused Beta 4 OTA updates to all Pixel devices as we investigate the issue. We apologize for any inconvenience, and will provide an update once the issue is resolved."

But there actually is a fix for Pixel 2 XL and Pixel 3 users whose phones are affected by this issue, but it involves two words that smartphone users just can't stand to hear: factory reset. Of course, this means that fixing this issue means losing all of the data saved on the phone. Hopefully, some of those forced to wipe their phone backed up their data before installing Android Q Beta 4. However, another Reddit poster wrote that a factory reset is not necessary. Instead, those with a bootlooping Pixel should "restart and go to recovery mode (and if you get no command, hold the power button and press the volume up key). Reboot the phone from that menu, and it'll boot back into the system perfectly (although the update did fail, you'll have to retry)."

If you own any of the Pixel models and plan on installing the latest beta version of Android Q, it might be worthwhile to back up your data just in case. Also keep in mind that if you currently have your phone in the Android Q Beta Program, you have one of two choices right now. You can stay until the final stable version of Android Q is released later this year, or you can decide to opt out by going to this website and, well, opting out. However, doing this will wipe the data off of your phone. Ouch. Maybe it is just a lesson to be learned for another time.

How to opt in and opt out of the Android Q Beta Program


If you're the adventurous type, you can head to the same website linked in the preceding paragraph (google.com/android/beta) and click on the box marked "View your eligible devices. From there, you will be able to see which of your Android phones can join the Android Q Beta Program from the latter website. Right now, that would be all Pixel handsets from the OG Pixel line to the new Pixel 3a series. But we wouldn't recommend that this be done with your daily driver, Beta versions of Android often have a number of issues and bugs that could prevent you from using certain features that you take for granted. Your best bet is to wait for the stable, final version to be disseminated later this year.

Some Pixel 2 XL models are experiencing a bootloop after updating to Android Q Beta 4

Some Pixel 2 XL models are experiencing a bootloop after updating to Android Q Beta 4



Other Android phones can join the Android Q Beta Program. The list includes:


If you have one of these Android phones, you can join the Android Q Beta Program by clicking on this link.

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69 Comments

1. hafini_27

Posts: 945; Member since: Oct 31, 2013

GSMarena title: "Android Q Beta 4 is available now, but installation is failing for some"

2. Arthurhkt

Posts: 721; Member since: Apr 19, 2012

Some spelling mistake here, it should be Xiaomi instead of Xioami.

3. adeelzsoomro

Posts: 26; Member since: Jan 07, 2019

Bootloop is a feature which is rollout by google. It’s an amazing thing which can turn your phone into a paperweight and google make some more money by selling the worst Nexus/Pixel devices

4. andrewhahalee

Posts: 2; Member since: Oct 29, 2013

I've always clean installed a new Android version. No issues. Nothing new. People who don't wanna install clean should just stay on stock, or buy an iPhone.

25. palmguy

Posts: 962; Member since: Mar 22, 2011

Or buy a used Essential phone for $99. No problems here. Enjoying Q beta 4 with no reset.

5. meanestgenius

Posts: 21453; Member since: May 28, 2014

ANOTHER issue for the Pixel line?? And a bootlop issue no less, that I remember some Pixel owners have tried to make it look like is solely an LG thing. The Pixels really have become synonymous with issues and problems.

6. blingblingthing

Posts: 890; Member since: Oct 23, 2012

What about the iPhone 8 bottloop issue? Any device can bootloop. Not because you're reading this article means all other devices are flaw free.

9. meanestgenius

Posts: 21453; Member since: May 28, 2014

blingblingthing, I’d like you to point out where I said or even insinuated that all other devices are flaw free. Don’t worry, I’ll wait while you search in vain....

12. Venom

Posts: 3110; Member since: Dec 14, 2017

Lol got him. He's always talking trash about the Pixel. He failed to read the article and realize that it was a beta build of the software that was causing the issue.

17. meanestgenius

Posts: 21453; Member since: May 28, 2014

Lmao I read the article. Did you? Because there are other smartphones eligible for the beta that have not been facing this issue. It's clearly a Pixel issue.

23. MrMalignance

Posts: 184; Member since: Feb 17, 2013

That has yet to be seen. Most people on beta do tend to be pixel owners. This is because they don't have developer skins or other nonsense in the way of pure Android. This article also does not state if those people followed proper flashing or installation technique. Your assumption is flawed until further reports.

27. meanestgenius

Posts: 21453; Member since: May 28, 2014

My “assumption” isn’t “flawed” due to the fact of the information given at hand. Nice try, though. A for effort and all that.

31. Venom

Posts: 3110; Member since: Dec 14, 2017

Your assumption is flawed because you have no basis for your claim other than the same, tired bs you spew each and every time when it comes to the Pixel. You are embarrassing yourself now.

37. meanestgenius

Posts: 21453; Member since: May 28, 2014

No it’s not, because there is a basis for my claim, which is the information at hand. You’re embarrassing yourself with the rest of the Pixel apologists.

32. Venom

Posts: 3110; Member since: Dec 14, 2017

The software is "beta" software. You are clearly being a pillock. This isn't something that's effecting Pixel users. You don't even know what the circumstances are. You're just spewing bs as usual.

44. meanestgenius

Posts: 21453; Member since: May 28, 2014

The article clearly says it’s affecting Pixel users. You are clearly in denial and spewing BS filled nonsense as usual.

45. MrMalignance

Posts: 184; Member since: Feb 17, 2013

@meanestgenius: Flaw definition 1 b in Webster's dictionary: an imperfection or weakness and especially one that detracts from the whole or hinders effectiveness. This applies to your assertion that all pixels have an issue due to the fact that some pixels using a beta have issues. This would be like saying broccoli is a vegetable, therefore all vegetables are broccoli. Assumption as defined by Webster's dictionary, defininition 3 a: an assuming that something is true. This is what you have done. You assumed something was true. Both words you placed in quotes are accurate and true. Air quotes don't make you right. As for the argument stating that Venom is wrong because "the information at hand"... The information at hand is that some pixels have an issue with the beta program. The article even has "some pixels" in the title. You have no basis, no point, no accuracy, and I'm afraid your argument and effort only receive an F

50. meanestgenius

Posts: 21453; Member since: May 28, 2014

Lmao you typed all of that but still posted no evidence to support that this isn’t an specific to Pixel smartphones, like I’ve been saying. Given the information at hand, one can come to the conclusion that I have. You get an F- for that.

51. Venom

Posts: 3110; Member since: Dec 14, 2017

You can't reason with a brick wall especially when the brain is pretty much a vegetable. He's only trying to attack the Pixel just because I said something about an experience I had with from his precious Nokia OEM. You just can't reason with incompetence.

69. meanestgenius

Posts: 21453; Member since: May 28, 2014

Pot, meet kettle.

7. ssallen

Posts: 154; Member since: Oct 06, 2017

This is only an issue FOR THE Android Q ***BETA*** I'd admonish you for not rtfa but in typical PhoneArena tradition the author wrote a misleading headline for those sweet Apple $s.

11. meanestgenius

Posts: 21453; Member since: May 28, 2014

I actually did rtfa, and it still doesn't excuse the fact that Google's Pixel line has been one big let down when it comes to the amount of issues they have. I'd admonish you for your assumptions, but that is the par the course for a lot of PA members.

21. ssallen

Posts: 154; Member since: Oct 06, 2017

The point, genius, is that this is a BETA. Clearly your reading comprehension is garbage. This is an issue with Android Q - not Pixels. It just happens to impact Pixels. You could only blame this on Pixels if the issue persisted OUTSIDE of the beta. You need to get an education and critical thinking skills.

28. meanestgenius

Posts: 21453; Member since: May 28, 2014

The point is, NOT-so genius, that this BETA is currently only affecting Pixel devices, as noted by the information given. Your reading comprehension is as garbage as you claim mine is. One can come to an informed conclusion that this is a Pixel issue due to the fact that other smartphones on the beta have yet to be noted for having these issues. You need to repeat grades 1-12. Your “critical thinking” is non-existent.

34. Venom

Posts: 3110; Member since: Dec 14, 2017

Funny thing is that he calls himself a "genius" lol.

38. meanestgenius

Posts: 21453; Member since: May 28, 2014

Funny thing is, we all know you aren’t one, lol.

52. Venom

Posts: 3110; Member since: Dec 14, 2017

Much more than you are.

70. meanestgenius

Posts: 21453; Member since: May 28, 2014

Not even close.

13. Venom

Posts: 3110; Member since: Dec 14, 2017

Exactly. The title was pretty clickbaity, but the article clearly says that it was BETA software that was causing the problem. Now the backtracking begins lol as you can see.

18. meanestgenius

Posts: 21453; Member since: May 28, 2014

Point out who's backtracking, because all I see are people standing by what they said. Don't worry, I'll wait lmao.

* Some comments have been hidden, because they don't meet the discussions rules.

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