Shoddy repair of Apple iPhone screen led to smoking unit on Australian flight last year

Shoddy repair of Apple iPhone screen led to smoking unit on Australian flight last year
You might remember the smoking Apple iPhone that filled up an airline with smoke last November. The incident occurred on Regional Express Flight ZL319 from Lismore to Sydney. A cabin crew member alertly used a fire extinguisher to stop the smoke, and the Australian Transport Safety Bureau followed through with an investigation. The agency's report simply parroted back the incident, explaining that a crew member spotted the Apple iPhone smoking and glowing red, told its owner to toss it in the aisle, and covered the device with foam from the extinguisher. That only covers the "what". What was needed was to learn the "why".

To find out the cause of the malfunction on the iPhone, the device was shipped to the FAA and a misplaced screw was discovered inside the unit's battery cavity. The Apple iPhone's owner had the screen on his phone replaced, but not by an authorized iPhone repair center. The center accidentally failed to properly replace the screw which was most likely holding the model's 30 pin connector in place. The loose pin shorted out the battery terminals which caused the smoke and red glow.

The repair center also failed to replace a screw that fastened the main board of the device, put two screws used to fasten cable in the wrong spots, damaged the adhesive that keeps the main board in place, removed the two indicators used to determine if a liquid spill damaged the unit and deformed a metal clip used for the battery.

In an understatement, the ATSB said that its findings indicate, "a lack of appropriate quality control on behalf of the unauthorized repair facility". The agency also noted that this is the reason why devices using a lithium-ion battery should be carried on a plane rather than checked in as luggage.

source: TheRegister


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17 Comments

1. taco50

Posts: 5506; Member since: Oct 08, 2009

I remember the trolls had a field day with this story.

4. Sniggly

Posts: 7305; Member since: Dec 05, 2009

And now you're going to blame those trolls for not knowing the unit had been repaired once before? We had no more a field day than was had when reports came in from Europe about exploding iPhones.

5. taco50

Posts: 5506; Member since: Oct 08, 2009

"We" Glad you admit to being a troll lol

6. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Glad you didn't dispute the reports about exploding iPhones. I accepted long ago that no matter what facts I cockslap you with, you will never admit that what I do isn't trolling. There's no point arguing with someone who no longer accepts reality as it truly is.

11. vvelez5

Posts: 623; Member since: Jan 29, 2011

It's Taco nothing he says should be taken seriously. It's like arguing with the town fool.

14. iamcc

Posts: 1319; Member since: Oct 07, 2011

I remember how nice it was when you didn't post on this site...

2. Birds

Posts: 1172; Member since: Nov 21, 2011

Why is it always Australian Airlines that an iPhone self-destructs on?

3. SheepdogElite

Posts: 6; Member since: Jan 27, 2012

Because australia is a mecca of apple enthusiasts.

7. medicci37

Posts: 1361; Member since: Nov 19, 2011

Australia... You've just been smoked by Apple.

8. ilia1986 unregistered

Well, it looks like the iPhone *puts sunglasses on* was really screwed. YEEEEAAAHHHHH

10. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Hey H, I didn't know you commented on phonearena. ;)

9. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

ilia beat me to it. Damn

12. Jericho unregistered

MOM!!!! My iphone is smoking hash again.

13. CivicSi89

Posts: 349; Member since: Jul 23, 2011

*Singing MC Hammer's "Cant Touch This"*

15. plucas001

Posts: 2; Member since: Jul 14, 2012

For a non shoddy repair, check out ineedzoe.com for quality nationwide & DC/NOVA area repairs...

16. plucas001

Posts: 2; Member since: Jul 14, 2012

17. sandip01

Posts: 1; Member since: Aug 30, 2012

iphone beeldscherm kapot - Can you hardly use your iPhone because the screen is broken? Let your iPhone repair Repairlab again and make use of your iPhone as you did when you had just the phone. Repairlab replaces the screen that is broken within 30 minutes!

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