Samsung Galaxy Note 4 hardware gap is a "necessary manufacturing feature" according to the phablet's manual
posted by Alan F. / Sep 30, 2014, 11:23 AM
On page 180 of the guide, under troubleshooting, it says that the gap is a "necessary manufacturing feature." According to the manual, friction between parts can cause the gap to widen over time. The listing seems to rule out a manufacturing error.
Still, not too many Galaxy Note 4 buyers are going to want to read about a gap that will get wider as time goes on. This looks to be just the beginning of what will no doubt turn into a media circus, especially in light of recent events with the Apple iPhone 6 Plus. Stay tuned.
source: Samsung, GalaxyClub.nl (translated) via AndroidCentral
- Display 5.7" 1440 x 2560 pixels
- Camera 16 MP / 3.7 MP front
- Processor Samsung Exynos 7 Octa, Octa-core, 1900 MHz
- Storage 32 GB + microSDXC
- Battery 3220 mAh(20h 3G talk time)
Posts: 1480; Member since: Jun 19, 2014
Who could expect anything difrerent from samsung...
posted on Sep 30, 2014, 11:25 AM 13
Posts: 177; Member since: Oct 10, 2009
Than What... Being up front and honest about something rather than acting like it simply doesn't exist? There's nothing that this 'alleged' gap does that result in a compromise of the Note 4's structural integrity, which is far more than can be said for a device so poorly designed/engineered that it bends if stressed at a certain point in it's structure. (SEE: iPhone 6 Plus)
posted on Sep 30, 2014, 11:30 AM 58
Posts: 161; Member since: Jun 20, 2014
C'mon, You have put a lot of pressure at a certain point to bend the iPhone 6+. But think of the damage when liquid spills in to the motherboard through these gaps of Note 4. At lease Apple giving back a brand new phone for a phone bent under normal reasons. But Samsung just lying their a$$ saying that its a feature of the phone. Lame excuse.
posted on Sep 30, 2014, 11:34 AM 19
Posts: 2357; Member since: Feb 14, 2011
Did Apple say that they would give a brand new phone as a replacement if the device was found to be bent? I haven't read that anywhere. I've read that it's "possible" they would replace the device if they believed it to be used under normal wear and tear, but that's leaving it up to what their definition of normal wear and tear is. Apple has yet to acknowledge that the bending being experienced by users is an actual issue. I would respect Apple if they came right out and acknowledged that at some level there is a flaw in the design. Also, I theorize this gap issue has a lot to deal with the materials that make up the device. The Note 4 is made up of glass, metal, and plastic which each have different thermal expansion rates. If the phone is used for long periods of time or is used in hot weather, each of the materials will react differently as is the case for using the device in colder weather.
posted on Sep 30, 2014, 12:02 PM 20
Posts: 1480; Member since: Jun 19, 2014
Materials do stretch out with higher tempearture, phones are so small there isn't any meaningful change to it, unless note processor runs at 500 degrees or samsung is doing this as a testing for a truck-sized note 4 bridge alpha that will need so big gaps in regular use and temperature changes.
posted on Sep 30, 2014, 12:37 PM 1
Posts: 2254; Member since: Jan 16, 2011
Materials do not "stretch out" they expand. every 10deg increase metal alloy will expand 0.2mm so while playing games and the temperature of the handset increases from a baseline of 24deg C to 44deg C then you're looking at almost half a mm expansion. Over time, the metal alloy will refuse to contract back to its original size, so then you're left with 0.5mm permanent deformation in the chassis. Makes sense really. I think its a good thing Samsung being honest - unlike other manufacturers... You also have to remember that these phones are water tight and the heat that builds up inside sealed phones and cannot be released which also puts pressure on the chassis . Sony also has the same issue and has no removable battery which could be worse! - they just don't tell anyone.
posted on Oct 01, 2014, 10:15 PM 0
Posts: 14967; Member since: Sep 25, 2013
I personally don't see a reason to defend Samsung. All we know is their is a gap on the side of the phone. We don't know why it's there, what causes it and if it was simply designed that way. What we do know is the iPhone 6 Plus bends and it SHOULDN'T. This is a whole different issue. Samsung doesn't need defending because there is nothing here to defend. Samsung is saying the phone is made this way. Is that good enough for me? All I can say is, the Exynos model and the USA model are different. Once iFixit gets one they can tell us why there is a gap. I am not concerned about a gap that is only as thick as a business card right now. Until someone says there is a reason for concern, I can't be concerned about a phone that hasn't even been released in my country yet where I can see for myself. Again, way different that Apple who has already pre-sold 10M and several million are already in peoples hands vs Samsung tried to released the phone a little earlier in Korea and only about 30,000 were sold at that point.
posted on Oct 01, 2014, 11:08 AM 1
Is a gap so the heat from the super HD amoled screen and 2.7 ghz processor get out.... why do you think LG G3 overheat? But some of you fan boy don't have a brain
posted on Sep 30, 2014, 12:53 PM 2
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