Report: Apple Store to offer in-house repairs for Apple iPhone 5s and Apple iPhone 5c

Report: Apple Store to offer in-house repairs for Apple iPhone 5s and Apple iPhone 5c
Drop your new Apple iPhone 5s and crack the screen? That is enough to ruin your day, make you feel depressed and wonder why you have been singled out to bear this pain. According to a new report on Thursday, there might be an easy way to get the violins to stop playing and to regain your sunny disposition. All it would take would be a quick trip to the local Apple Store.

According to a source with knowledge of Apple's plans, the Cupertino based tech titan will soon outfit its Apple Stores with the machinery needed to calibrate a replacement touchscreen on both the Apple iPhone 5s and Apple iPhone 5c. The source says that Apple will charge $149 to replace the display on either handset which is still cheaper than shelling out several hundred dollars for a new unit. While it could take anywhere from 30 to 60 minutes to complete the task, it still is faster than setting-up a new iPhone to your liking with your content replaced.

In addition, equipped Apple Stores will also be able to replace certain parts on damaged iPhone 5s and iPhone 5c models that in the past would have required replacing the broken unit with a new phone. Among the parts that will be repairable in an Apple Store are the volume buttons, vibrating motor, speaker and the rear-camera. While the plain ol' home button on the iPhone 5c can be replaced, the Touch ID home button on the iPhone 5s is off limits. If the Sad Sack that is walking into the Apple Store with a broken iPhone has AppleCare, replacing defective parts is free. Otherwise, each new part will ring the register with a new home button for the Apple iPhone 5c priced at $26 and a battery replacement costing $79.

Apple Stores are said to be receiving the equipment and parts while personnel are getting trained. The hope for Apple is that by offering repairs at its Apple Stores, broken iPhone 5s and iPhone 5c models can be repaired instead of having to be replaced by a whole new unit.

source: 9to5Mac via BGR

Related phones

iPhone 5s
  • Display 4.0" 640 x 1136 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A7, Dual-core, 1300 MHz
  • Storage 64 GB
  • Battery 1570 mAh(10h 3G talk time)
iPhone 5c
  • Display 4.0" 640 x 1136 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A6, Dual-core, 1300 MHz
  • Storage 32 GB
  • Battery 1507 mAh(10h 3G talk time)

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36 Comments

1. Lampriya

Posts: 245; Member since: Oct 05, 2013

Very responsible! That's why they gain credit.

15. Mittal

Posts: 494; Member since: Dec 14, 2011

More 'credits' for their bank accounts

21. Long1

Posts: 399; Member since: May 18, 2013

Shouldn't we read such headline : "Apple admits that displays of iPhone 5 S/C are fragile" If samsung offer such service , for sure the headlines will be like this. LOL Just like, when Samsung put 12 bill for R&D , all iMedia wrote: "Samsung admits .........blah...blah....iBS" LOL

2. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

"Apple Store to offer in-house repairs..." Good news for some countries, but not all counties have official Apple stores, so... "In addition, equipped Apple Stores will also be able to replace certain parts on damaged iPhone 5s and iPhone 5c models that in the past would have required replacing the broken unit with a new phone." Sonds more like a bad news. "Among the parts that will be repairable in an Apple Store are the volume buttons, vibrating motor, speaker and the rear-camera." LOL! How often these parts are broken? :D

5. Ninetysix

Posts: 2933; Member since: Oct 08, 2012

Yeah..LOL. I mean can you think of any another manufacturer that offers this service? Bad news alright.

6. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

Official Apple stores are not in all countries so what's the difference for those Apple consumers who lives in countries without official Apple stores. There is such service or there is no such service, they won't feel any difference. Also it is rare case when listed parts get broken, so again it is more like a loud marketing tactic than really good service.

7. Ninetysix

Posts: 2933; Member since: Oct 08, 2012

Seriously broski. Are you too blind to see the benefit of this?

33. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

For example in my country, there is no official Apple store just official Apple dealers so what's the point of all this Apple repair service for Apple consumers who lives in my country? And in the world is a lot of such countries which don't have official Apple stores. Also it is rare case when listed parts get broken. Not al countires have Apple stores:http://www.ifoapplestore.com/current-stores-map/ P.S. Don't be so pathetic, filter your expressions.

34. Ninetysix

Posts: 2933; Member since: Oct 08, 2012

Sucks for your broseph. Your apple hate totally messed up your brain :)

3. scriptwriter

Posts: 396; Member since: Nov 13, 2012

Great!!.........if you have an Apple store within 200 miles or so of where you live.

22. Pancholo

Posts: 380; Member since: Feb 27, 2012

But by driving those 200 miles you're already spending around $50 in gas. Let's pretend that all you wanted to switch was a broken home button for the 5C = $26. Now, they tell you it could take one day if they're incredibly busy with previous devices waiting in line. You go back home and spend an approximate of $30 in gas. Next day, drive down the 200 miles one more time te get your iPhone = $30. Then going back home again = $20ish. 50 + 30 + 30 + 20 + 26 = ~$156 = The cost of your 5C's home button (without taxes) in a worst case scenario! Gee - slow day today. Ignore my boredom. No hate intended!

4. bucky

Posts: 3771; Member since: Sep 30, 2009

That's great that they offer this. In person is always better than shipping it away or having to talk to someone over the phone no matter which way you twist

31. xfire99

Posts: 1205; Member since: Mar 14, 2012

Wonder where Apple get the idea from? Sammy offered already last year with Samsung Mobile Premium Service and only cost around 70 US dollar for screen replacement within 1 year warranty period. Phones incl. in Samsung Mobile Premium Service are Note 2, Note 3, SGS 3, SGS 4.

35. Ninetysix

Posts: 2933; Member since: Oct 08, 2012

What's the point when not all countries have Samsung stores??? That's totally a marketing trick by Samsung. --PhoneArenaUser

36. partsfixit

Posts: 1; Member since: Feb 27, 2015

It's very expensive.

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