Pixel won't sync with MacBook? Outdated Google software is to blame
by Luis D. / Jan 14, 2017, 11:08 AM
Initially thought of as a problem with the USB cable bundled with the Pixel, some digging around seems to indicate that the Android Transfer Program built by Google is really at fault. The piece of software which acts as a bridge between the phone and the Mac hasn't been updated since October 2012, leading to compatibility problems. Not only is this an unusually long time for not touching any code, but the USB Type-C port and protocol used by the Pixel weren't even around when the ATP was last updated.
Furthermore, an alternative file transfer application named HandShaker worked right away, firmly suggesting that Google's app is at fault. So if you are on a Mac and struggling to sync your Pixel, HandShaker is something you should try.
Hopefully, it won't take long before Google resolves the situation. It's certainly an unexpected slip from such a tech-savvy company that's capable of delivering a solid user experience.
Posts: 7379; Member since: Feb 17, 2016
Somehow, it'll still be Apple's fault in the eyes of tryhard enthusiasts. Long live tribalism, long live irrational opinions, long live polygamy, and long live reggae emo interweb hipster rhetoric!
posted on Jan 14, 2017, 11:18 AM 10
Posts: 3083; Member since: Sep 01, 2014
Agreed. The blame is on Google's lazy ass. Prepare for the irrational opinions.
posted on Jan 14, 2017, 11:33 AM 6
Posts: 5554; Member since: Feb 10, 2013
Apple doesn't properly supported MTP If Apple did, we wouldnt need Android Transfer Program or HandShaker, it would just work like on Windows and Chrome OS So in all fairness, both Apple's and Google's lazy asses are to blame
posted on Jan 14, 2017, 4:21 PM 2
Posts: 604; Member since: Jul 15, 2010
"Don't use MacBook", sounds like "Don't hold it that way". iPhones won't sync with any PC or Mac if there wasn't installed s**tty iTunes, right?
posted on Jan 14, 2017, 11:41 AM 15
Posts: 3960; Member since: Oct 21, 2014
And only thing you can do is remove photos from it without iTunes, nothing more, not even add photos. Maybe if shooting photos is all you do with your phone, then that'll be good enough for you, otherwise still need itunes on the computer.
posted on Jan 14, 2017, 1:37 PM 4
Posts: 5868; Member since: May 06, 2016
That's how Apple locks in its users in the iOS platform. Mere file transfering is rendred complicated by the unnecessary mandatory iTunes. And some people say iOS is easier to use than Android? Thats ridiculous.
posted on Jan 14, 2017, 4:23 PM 2
There isn't any file browser for iPhones but there are other programs on Windows that can let you side step itunes and do some things like add music/few other things. Not too much but not just tied to iTunes..if one doesn't want to use iTunes for when tethered via pc, they don't have too.
posted on Jan 14, 2017, 8:18 PM 1
Bullsnot, yann. I transfer my files off and onto iPhones and iPad directly to my Windows PC - WIRELESSLY - without using iTunes or iCloud. I'm so tired of these know-it-all's that don't know jack about iOS or iPhones. And just like Mike said in post #6, it's the same as ANY DEVICE just plug in and transfer files. It has always been this way with iPhones even before android existed.
posted on Jan 15, 2017, 5:35 PM 0
Posts: 416; Member since: Feb 26, 2015
While I do agree that the problem is with google being lazy or did it on purpose, either way it's not acceptable. But come on, why do people use MacBooks at the beginning? Can't anything professional on it other than media, but even that the hardware isn't that good in comparison to what you can custom build a PC. Don't even get me started at the quality of these machines! I fixed for my brother in law a new harddisk cable, touchpad and these are common issues with MacBooks which you can google or YouTube. I have a Thinkpad T410 from back when I was studying Software engineering in 2011 I abused that machine in every way and dropped it hundred times and it's still running (gave it to my 7 years old daughter)
posted on Jan 14, 2017, 12:46 PM 3
That's why most of the entire google staff, most of designing firms, are using macs. But what do all these people know - you're the smartest one, right? http://www.iphone-my.com/news/at-google-io-everybody-uses-mac-notebooks-even-google
posted on Jan 15, 2017, 5:42 PM 0
Posts: 3019; Member since: Feb 06, 2013
The headlines clearly mentions whose fault it is. No need to be too emotional about Apple every time .
posted on Jan 14, 2017, 7:37 PM 0
Posts: 7379; Member since: Feb 17, 2016
"The headlines clearly mentions whose fault it is." Ha......as if the majority of you actually read. Thanks for the lulz. Tell that to the compadres' up above. I'm sure they simply ignored the title...... if not outright dismissed the thought altogether. "No need to be too emotional about Apple every time" I was unaware that key presses conveyed emotion. Guess I learned something today
posted on Jan 14, 2017, 7:48 PM 0
Posts: 1; Member since: Jan 14, 2017
I honestly don't understand why people are even using cables for data transfers anymore. Just transfer via WiFi to Google Drive or Dropbox. Much quicker and easier.
posted on Jan 14, 2017, 12:33 PM 1
Posts: 2223; Member since: Aug 01, 2015
I'm sorry but in no way is transfer over the air "quicker" then a hard-wire connection. If it is then something is wrong with your system. Plus not everyone wants to have all their files in the cloud.
posted on Jan 14, 2017, 1:05 PM 3
Subie, I really respect your posts. But I've been wirelessly offloading and uploading my files from all my devices seamlessly with my PC and NAS (without the need for cloud). And use cloud for bare-essentials (just in case). It is not that long. I offload thousands of photos (its seldom - but sometimes you need to) from iPhone in a mere 15 minutes - Wirelessly. Select photos, select destination device and folder and go! All while still using my device while it's transferring. Or find a movie on your PC select where to transfer on your phone and go!! It's super convenient than being tethered during the process.
posted on Jan 15, 2017, 5:47 PM 0
Posts: 1904; Member since: Mar 25, 2014
Its usb technically it shouldn't need a compatibility fix, I mean I can still use my old nokia brick's usb cable to connect to it if I want with windows 10, sounds like Apple removed some compatibility when it comes to USB3? Wasn't there other reports that not all USB3 devices worked as well? if so, maybe that is the problem? That said Google SHOULD obviously and definitely fix it, but yeah.
posted on Jan 14, 2017, 12:54 PM 0
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