Two months ago OnePlus 2 and OnePlus X owners kicked off a Thunderclap campaign in the hopes the Chinese company will start releasing updates for these two phones just like it does with its high-end phones, the OnePlus 3 and 3T.
Unfortunately, nothing happened in the following months, and both smartphones remained stuck on Android 6.0 Marshmallow. What's worse is that there's never going to be any software changes, at least when it comes to the OnePlus 2.
OnePlus has just confirmed that it will not release new major updates to the OnePlus 2 going forward. Basically, this means that an Android 7.0 Nougat update will never arrive for the OnePlus 2.
Thank you for reaching OnePlus Customer support.This is Alex from OnePlus. We greatly appreciate your time and effort in reaching out to us. Your concern is of utmost importance, and I will be helping you out with your ticket. As much as we would like to give the latest update on the OnePlus 2, we've discontinued updates for dated devices.But we will continue to support the limited warranty for current users and provide updates and support the best way we can even for OnePlus 2 users.
Although OnePlus has yet to make any official statements regarding the OnePlus X, it would be safe to assume the worse.