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OTA software fix said to cool HTC One M9 test units by 10 degrees

Posted: , by Alan F.

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OTA software fix said to cool HTC One M9 test units by 10 degrees
At the beginning of this week, we passed along to you the results of a test that showed the HTC One M9 running a surface temperature of 132 degrees fahrenheit while getting benchmarked. The HTC One (M8) reached a temperature of 102 degrees in comparison, and the coolest model tested was the Samsung Galaxy Note 4 which hit 100 degrees on the thermometer.

One major variable among the devices tested was the chipset, and the Snapdragon 810 inside the HTC One M9 has a history of running hot. But during this week's Uh-oh webcast, HTC Americas president Jason Mackenzie said that he company wouldn't send out any product to consumers unless they were confident in that device. The executive added that the new flagship will be launched starting April 10th somewhere in the Americas region.

So how did HTC take care of the temperature issue? According to one XDA member, his source with an HTC One M9 test unit received an OTA update with the changelog listing "thermal improvements and camera improvements." The test unit is now running at about 104 degrees fahrenheit, just two degrees warmer than the HTC One (M8)'s temperature during the aforementioned benchmark test.

Earlier today, we told you that HTC has also fixed whatever software issue caused it to delay the launch of the One M9 in Taiwan. Originally scheduled for March 16th, the handset will now be released tomorrow.

source: XDA via Phandroid

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posted on 20 Mar 2015, 11:13 22

1. NoFanboy (Posts: 300; Member since: 18 Nov 2013)

I doubt HTC would put out a phone with problems.. relax kids

posted on 20 Mar 2015, 11:20 3

4. limporgyuk (Posts: 290; Member since: 06 Nov 2013)

Wise words Walter

posted on 20 Mar 2015, 11:28 5

8. g2a5b0e (Posts: 3814; Member since: 08 Jun 2012)

Your post is hilarious. It almost assumes that HTC (or any other OEM for that matter), has never put out a phone "with problems" before. Check out the issues that the HTC Thunderbolt had with the first-gen LTE chips. Battery life was horrendous because of all the heat it caused. These things happen. It's not out of the realm of possibility.

posted on 20 Mar 2015, 11:50 13

20. Mxyzptlk (unregistered)

Or the infinite amount of problems with the Nexus 6 or the Gapgate issue with the Note 4.

posted on 20 Mar 2015, 11:58 21

22. Busyboy (Posts: 637; Member since: 07 Jan 2015)

Let's not forget the Bendgate issue with the iPhone 6 Plus either

posted on 20 Mar 2015, 13:16 4

39. donfem (Posts: 693; Member since: 30 Mar 2011)

Nice one to shu mxyzptik up. :). No throwing dirt when he lives in a glass space.

posted on 20 Mar 2015, 16:15

49. Mxyzptlk (unregistered)

An overblown issue that was discredited by credible sources. Next.

posted on 21 Mar 2015, 14:41

78. tedkord (Posts: 14114; Member since: 17 Jun 2009)

Much less overblown than the Gapgate you mentioned. There's even a website dedicated to pictures of them. But you knew that.

posted on 20 Mar 2015, 11:59 11

23. g2a5b0e (Posts: 3814; Member since: 08 Jun 2012)

Exactly. Or the issue with the bendable iPhones or the failing memory on the 128GB version. These things happen to every OEM.

posted on 20 Mar 2015, 16:15

50. Mxyzptlk (unregistered)

If they happen to every OEM then why did you target the iPhone?

posted on 20 Mar 2015, 19:24 1

58. g2a5b0e (Posts: 3814; Member since: 08 Jun 2012)

I could ask you the same question. Why'd you target the Note 4 & the Nexus 6? No need to get so defensive. I just picked an example.

posted on 20 Mar 2015, 20:33

61. Mxyzptlk (unregistered)

I'm not getting anymore defensive than you are. I picked examples. You picked the same tired old thing regarding Apple.

posted on 21 Mar 2015, 05:36

75. tedkord (Posts: 14114; Member since: 17 Jun 2009)

Or the bendgate and antennagate issues with the iPhone (which you can actually find examples of in the real world, as opposed to the supposed gapgate with the Note 4).

posted on 20 Mar 2015, 12:14

29. Niva. (Posts: 433; Member since: 05 Jan 2015)

All devices have problems, but the question is if it's known at the time of the release and how major the problem is. This overheating issue is very well known, but I've always said, it may be welcome on a cold day :)

posted on 20 Mar 2015, 16:17

51. Mxyzptlk (unregistered)

A device heating up that much is never welcome. It could fry the circuitry if it continues to do that. That's an issue that needs to get worked out because there's no telling what the long term effects are.

Remember Lollipop still has that huge memory leak problem. Let's hope they get this fixed pronto.

posted on 21 Mar 2015, 05:37

76. tedkord (Posts: 14114; Member since: 17 Jun 2009)

No, lollipop doesn't. It has a new memory leak issue, but the original one regarding the boot animation was fixed.

posted on 20 Mar 2015, 12:05 6

26. realjjj (Posts: 375; Member since: 28 Jan 2014)

All the newest HTC One M9 scores i see in Geekbench are at SD801 levels in single core ,they must have throttled it hard to keep it cool with the newest software update ( and then the S6 would be some 50% faster in this benchmark).
The only time SD810 did ok in benchmarks was in the dev tabs Anandtech and THG did their previews on so chances are those tabs had some cooling to allow it to run at advertised speeds.In phones so far there is no evidence that SD810 can do ok. Maybe they'll have new silicon soon, remains tobe seen.

posted on 20 Mar 2015, 17:42

56. AppleCultist (banned) (Posts: 335; Member since: 18 Feb 2015)

Oh damn, that's some serious drop.

Single-core performance went from 1200-1300 to 700-900.
Multicore performance went from 3800-4000 to 3000-3400.

posted on 20 Mar 2015, 20:19

60. LionStone (Posts: 844; Member since: 10 Dec 2010)


posted on 20 Mar 2015, 23:45 1

73. androidwindows (Posts: 211; Member since: 04 Oct 2014)

I wouldn't believe a site called semiaccurate.

posted on 20 Mar 2015, 23:49

74. medtxa (Posts: 1341; Member since: 02 Jun 2014)

samsung haterism is so obvious on that site.

posted on 20 Mar 2015, 12:26

34. maherk (Posts: 4849; Member since: 10 Feb 2012)

But how can they fix a problem that wasn't there in the first place?? Didn't HTC deny the news that there are overheating issues with the m9?

posted on 20 Mar 2015, 12:57 2

36. Awalker (Posts: 1689; Member since: 15 Aug 2013)

They said the software wasn't final.

posted on 20 Mar 2015, 16:24

52. may_czos (Posts: 847; Member since: 22 Nov 2014)

There were no overheating issues. Testing sample was a pre-production device with disabled throttling. All other smartphones in this test were production samples with final software (=enabled throttling).

posted on 20 Mar 2015, 21:51

64. j2001m (Posts: 3005; Member since: 28 Apr 2014)

Wrong all the beahmarks scores have gone down

posted on 23 Mar 2015, 09:10

79. michaelny2001 (Posts: 192; Member since: 01 Aug 2012)

Agree, just hope they won't throttle the SD810, it would be a shame... such a powerful chip.

posted on 20 Mar 2015, 11:14 22

2. darkskoliro (Posts: 1090; Member since: 07 May 2012)

Celcius > fahrenheit
Metric system is love.

posted on 20 Mar 2015, 12:07 1

27. TheStanleyFTW (Posts: 249; Member since: 20 Feb 2013)

Exactly. Metric is the only real way! :D

posted on 20 Mar 2015, 11:15 3

3. true1984 (Posts: 830; Member since: 23 May 2012)

now we wait for the reviews

posted on 20 Mar 2015, 11:21

5. Muayyad (Posts: 239; Member since: 05 Oct 2012)

The good thing is sens is not heavy so with throttling it won't make much of a difference.

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