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Motorola CEO apologizes for Moto X Cyber Monday fiasco

Motorola CEO apologizes for Moto X Cyber Monday fiasco
Motorola had one of the best deals for Cyber Monday - a discounted Moto X customized with Moto Maker and selling for just $349.99 off contract. A huge $130 off its original price, the Moto X was supposed to match the Nexus 5 in its extreme affordability. Yet it did not happen as planned.

Shortly after the Moto X deal went live, Motorola servers went down overwhelmed by unexpected demand. Orders did not go through and many people - despite trying to order multiple times - could not.

All of this sounds like a complete fiasco of the Moto X Cyber Monday promo, and now Motorola chief executive felt he needs to explain what happened and extend an apology to all the customers. Good news is that Motorola has now found a solution that fixes the crashing website, and it’s relaunching the $349 promo. The Moto X will go on sale once again on Wednesday and to make up there will be one more promotional day next Monday, December 9th. There will be more devices available at low prices, so it seems like Cyber Monday has officially been extended.


source: Motorola

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