More J.D. Power hardware for Verizon, tops in network quality in 5 of 6 regions

More J.D. Power hardware for Verizon, tops in network quality in 5 of 6 regions
Verizon is dusting off the mantle and is making room for more trophies from J.D. Power and Associates. The carrier ranked highest for network quality in 5 regions covering 43 states and Washington D.C. in the latest J.D. Power and Associates 2012 Wireless Network Quality Performance Study, Volume 2. In all six regions across the country, Big Red finished higher than the industry average.

The study measured the responses of 27,000 wireless subscribers from January through June of 2012. Each person responding was asked to measure wireless calls, text messaging and data usage on their carrier after taking into account certain negative performance issues such as dropped calls, calls with a poor quality of connection, calls that didn't connect on the first try, voicemails that never arrived or arrived late, message transmission failures, late text messages, slow web speeds, mobile web connection errors and email connection errors.

J.D. Power measured each carrier's network quality for voice, text and data including 4G LTE data. The nation's largest carrier scored the highest in the Northeast region (Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island and Vermont), Mid-Atlantic region (Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania, Virginia and West Virginia), Southeast region (Alabama, Florida, Georgia, Kentucky, Louisiana), West region (Arizona, California, Colorado, Idaho, Iowa,Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming) and the Southwest region (Arkansas, Missouri, Kansas, Oklahoma and Texas).

While Verizon failed to finish first for network quality in the Northcentral region (Illinois, Indiana, Ohio, Michigan and Wisconsin), the carrier still managed to score above the industry average and the three other national carriers that were also part of the study. Verizon says it has spent $70 billion on its network since the company started, and offers the largest 4G LTE network in the U.S. with its LTE signal covering 75% of the U.S. population.

source: Verizon via Phandroid



8. christianqwerty

Posts: 467; Member since: May 05, 2011

I wish i had verizon, they truly do have the best coverage, but i am happy with at&t right now, they may not have as much coverage as verizon, but they make up for it with 4G and 4G LTE .

9. androiddownsouth

Posts: 598; Member since: May 02, 2012

Their LTE coverage is severely lacking compared to Verizon's, and the "4G" coverage they tout, while faster than 3G, isn't on the same level as LTE. More like 3.5G lol.


Posts: 2315; Member since: Jul 30, 2011

This is no surprise, even the iPhone performs better on Verizon. As I've recounted on several occasions, I gave Sprint another try on June 4, 2010, after a nine-year hiatus and what a debacle of Customer dis-Service that was; their 4G WiMAX was, of course, decent for mid-2010 but, in no way, compares to Verizon's 4G LTE. Now, as I've heard from many actual users, their network has become slow and throttled. AT&T is a complete and utter joke; like '911 in da' hood'. T-Mobile has a good network but, just can't get it's act together; and, having their version of Batgirl tracing U.S. highways and byways doesn't really accomplish much. Anyway, congrats' Big Red you really deserve it.

4. crysiswarmonger

Posts: 82; Member since: Feb 06, 2012

I switched to Verizon in May of 2012.... after 12 years with Sprint (sprint sucks) I had to because Sprint sucks. I suffered for a long time with them until I got a phone that sucked with them and then the service just kept getting worse.


Posts: 2315; Member since: Jul 30, 2011

Tell us how you really feel?

3. mas11

Posts: 1034; Member since: Mar 30, 2012

Told you Verizon is the best

1. Sparhawk

Posts: 75; Member since: Mar 10, 2012

Firsties! Now begin the flamewars by various fanbois "proving" why their provider is best.

2. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

it's pretty hard to dispute Verizon's reign.

7. Sparhawk

Posts: 75; Member since: Mar 10, 2012

Right, but people will do it anyway.

10. androiddownsouth

Posts: 598; Member since: May 02, 2012

Bow down to the King. Always smart and informed posts.

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