Legere says RootMetrics report is outdated; report said T-Mobile was fourth best major U.S. carrier

Legere says RootMetrics report is outdated; report said T-Mobile was fourth best major U.S. carrier
Earlier Wednesday, we told you about a report done from RootMetrics that showed Verizon to be the best network overall among the four major carriers in the states. T-Mobile finished last in all categories, except for a third place finish in speed. Of course, you wouldn't expect T-Mobile CEO John Legere to let that report go by without making some comments, including one about the date of the tests, which were taken during the second half of last year.

In a series of tweets, Legere sarcastically congratulates his competitors. The executive says that they "knocked it out of the park on that report, LAST year when the tests were done." He also teased a report that CTO Neville Ray was supposed to release later today that would apparently reveal how RootMetrics reports are slanted.

We get that the CEO feels compelled to defend his network, and even understand that the report might include information gathered last year. Since then, T-Mobile has purchased that block of 700MHz spectrum from Verizon. But public support in the U.S. is a fickle thing, and the combination of the mean spirited (yet still outrageously funny) slap at BlackBerry CEO John Chen, combined with today's complaints, could make Mr. Legere's act start to wear thin amongst his many supporters.


source: @JohnLegere (1), (2) via BGR

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20 Comments

1. dontneedtoknow

Posts: 158; Member since: Feb 17, 2014

Accept the fact man. Improve T-Mobile's coverage as well as reliability and you will be third for sure.

3. Shatter

Posts: 2036; Member since: May 29, 2013

I guess I'm lucky where I live I never get worse than 4G, most of the time LTE.

5. dontneedtoknow

Posts: 158; Member since: Feb 17, 2014

Where there is LTE, the service is pretty good but I live close to dc about 40 minutes away and there is like service in a place but litreally if I walk 5 feet in certain direction, there is no coverage!

10. mrblah

Posts: 577; Member since: Jan 22, 2013

report or not, Sprints the worst, The tops are At&t, then verizon, and 3rd is t mobile

8. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Come to Chicago and you'll be blanketed with LTE across the city. Sprint Spark is phenomenal here as well. AT&T and Verizon are pretty slow now due to their congested network.

2. papss unregistered

Crypt keeper is at it again. the reason folks in the US are fickle is because we want better coverage and will gladly pay more for better service.. get your service up to snuff and keep your prices down and you might earn more customers

9. PapaSmurf

Posts: 10457; Member since: May 14, 2012

4. Planterz

Posts: 2120; Member since: Apr 30, 2012

In my particular case, this is definitely the case. For example, the annual PCMag.com article on the best mobile networks. http://www.pcmag.com/article2/0,2817,2420367,00.asp This was done in June, when T-Mobile was in the process of rolling out their LTE network and improving everything everywhere. I think they had 1 LTE tower in Tucson at that time. In September or October, these upgrades were made all over town. Prior to this, T-Mobile was mediocre in Tucson. Now they're amazing. I've read similar reports from around the nation. As for Legere, all I have to say is "YOU'RE TEARING ME APART!!!"

6. mike2959

Posts: 696; Member since: Oct 08, 2011

All I can speak for is their own maps. And very little has changed in FOOTPRINT of coverage. As far as Ohio goes, nothing has changed. TMO is still known for urban inner city coverage, and their own map's verify that.

7. youlookfoolish

Posts: 193; Member since: Dec 14, 2012

Ha, hey Legere. You mad bro?

12. ocilfa

Posts: 334; Member since: Aug 03, 2012

More like "you sound foolish".

21. g2a5b0e unregistered

The resident troll with the huge hard-on for T-Mobile appears again. Move along, folks. No surprises here.

11. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Maybe he should address they way T-Mobile fibs in those coverage maps and brochures.

13. Federated

Posts: 263; Member since: Mar 06, 2010

T-Mobile has an excellent coverage and speed in Los Angeles, CA. Couldn't be more happier with my switch.

14. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Same in Chicago. Switched from expensive Verizon ($260 for four lines back from 2009-2011). Ditched them and only noticed a change when traveling out if state, which doesn't happen often. Definitely satisfied with T-Mobile.

16. snowgator

Posts: 3621; Member since: Jan 19, 2011

Sure wish I had this option. T-Mobile not alive in my small city. Sigh....

15. snowgator

Posts: 3621; Member since: Jan 19, 2011

Okay, if this was a Steve Ballmer quote, everyone would be attacking. But, I digress.... The man needs to defend his network. He has to keep the growth going, because they are making very small profits per customer due to all the discounts. They NEED a larger customer base to offset that. So far, it is working. Hard to argue with success, but I am starting to wonder how much success there will continue to be if he continues to put HIMSELF out there as much as he is. Will there be a backlash?

18. Maverick1

Posts: 33; Member since: Sep 30, 2012

What a baby, Wah Wah Wahhhh SMH. Let's give the infant his baby bottle and pacifier, lmfao. *BTW he was okay when previous reports favored him. HYPOCRITE!

19. zachattack

Posts: 621; Member since: Jul 31, 2013

This tmobile guy looks like a giant douche bag whenever i see his photos, legit

20. jskates420

Posts: 40; Member since: Jun 29, 2013

Sprint stays at 3rd I get 50mbps practically in all of Los Angeles sprint is really improving with spark

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