Google to ditch SMS support in Hangouts for Android effective May 22

It looks like Google can't decide what route to take when it comes to Hangouts. The messaging service suffered many changes during the development cycle, so the fact that it's going to go through another one shouldn't surprise anyone.

However, this time Google has decided to ditch one of the features that made Hangouts a multipurpose messaging app. Although Google has yet to confirm the information, it appears that SMS support will be removed from Hangouts for Android.

Google had sent emails to G Suite administrators warning them that a message will appear to Hangouts users starting March 27, which will confirm SMS support will be completely removed from the Android app on May 22.

It appears though that Google Voice numbers will continue to be supported after May 22, as the change will only affect SMS messages sent and received from carrier phone numbers.

Starting March 27, Hangouts users on Android will be prompted to choose another default messaging application that's already installed on their smartphones. If none are available, then they will be immediately redirected to Google Play store to find another SMS messaging app they can use.

source: Reddit via AndroidPolice



1. kiko007

Posts: 7521; Member since: Feb 17, 2016

GG Google. You've managed to completely convolute the process of messaging another person, once again. For such a successful company, they sure make a lot of clueless decisions when it comes to consumer needs.

6. cheetah2k

Posts: 2300; Member since: Jan 16, 2011

yeah, but apple also with iMessage... I don't understand why both companies went off on their own bu11s**t journey when the basic SMS functionality is all anyone needs...

18. mikehunta727 unregistered

iMessage is built into the native stock Messaging app on the phone, not really the same. Hangouts comes preinstalled on devices alongside with the device's messaging app, so 2 different apps. iMessage's implementation is the prime example of the proper way to do it

19. bighandssmallpockets

Posts: 99; Member since: Dec 13, 2011

@mike Android fan here to agree with you. Very annoying. Still won't buy iPhone for a dozen other reasons but you got this one right. Grrr.

2. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Lol, are they that desperate to cut back on the appeal of their services? The one feature of allo and duo are asking for, they still haven't implemented it in those, yet they go and remove it from their earlier messaging platform? Google slowly scroogling itself...oh well, I just keep appreciating my decision to never use any google service for personal stuff.

3. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

...*users of allo...

4. vijay.alapati

Posts: 181; Member since: Jan 08, 2015

Means it will be up in allo soon

14. mr.reckless562

Posts: 162; Member since: Dec 22, 2016

doubt it lols

17. TBomb

Posts: 1671; Member since: Dec 28, 2012

They now handed SMS to Android Messenger or Messages (i forget) so I don't know. They need to bring it all into one if they're going to get a successful app. They have to have a plan with RCS or else this is going to look grim

5. Emmanuelz

Posts: 222; Member since: Aug 01, 2013

What a mess

7. arrowcatcher

Posts: 1; Member since: Mar 23, 2017

I constantly use the Hangouts integration with Gmail. I'll be very disappointed if/when that goes away. That would be a big problem.

8. zeppo

Posts: 200; Member since: Jul 21, 2015

Google is sure f#%&k up big time

9. monoke

Posts: 1197; Member since: Mar 14, 2015

Will then Hangouts will be almost useless to me now. In my case, my google voice number was only supplementary to my real number as a way to save on texts and minutes as I'm sure it is for most people. Thanks google for making me latch on to another one of ur useless apps that I'll rarely use.

10. WAusJackBauer

Posts: 456; Member since: Mar 22, 2015


11. epdm2be

Posts: 827; Member since: Apr 20, 2012

Now only if those bloody manufacturers would stop installing crippled crap like this on phones!

12. TheOracle1

Posts: 2340; Member since: May 04, 2015

What's wrong with these retards at Google? Leave Hangouts the f*ck alone!!

13. belovedson

Posts: 1061; Member since: Nov 30, 2010

this is so stupid. why not copy something apple has done well and create gmessage. allow everyone to message one another on the android platform for free. without resorting to a pay service, a seperate number or even an app. install gmessage default on every phone. allow mms, emoticons, theme's and make it simple

15. mr.reckless562

Posts: 162; Member since: Dec 22, 2016

THANK you. apple would b no more if they did that too!!

16. tokuzumi

Posts: 1962; Member since: Aug 27, 2009

Just a matter of time before Google Voice users have to go back to using Google Voice. At least the app is kind of worth it to use now.

20. LionStone

Posts: 1048; Member since: Dec 10, 2010

It's all good, as long as they still support Google Voice numbers, no problem here.

21. jeffpom

Posts: 68; Member since: Dec 11, 2016

Dear Google... Hangouts is a symbol of your problems. Hangouts is awesome. It is a great internet messaging app. It goes beyond the capabilities of iMessage and Facebook Messenger and Skype. It is awesome for internet messages, for group chats, for actual videoconferencing with fantastic abilities whether you are on a computer or a phone or tablet. Downside - you need a Google account. So what do you do? You create Allo and Duo. Downside - It is not iMessage with a SMS and Message flow... so you create it. Awesome. But now you take it away? Use Messager instead??? Downside - Businesses don't really use it. Should we market it? No - let's make a different app for businesses. Google - MAKE UP OUR MIND!!!! (Yes, I used "our" on purpose."

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