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Galaxy S6 arrives with a blown up battery, customer reports

posted by Paul K.

May 08, 2015, 6:54 AM

Galaxy S6 arrives with a blown up battery, customer reports

Ahhh, major product launches – almost always are these events going to be accompanied by a bad lemon or two. The bigger the launch, the more lemons surface and, seeing as the Galaxy S6 has been quite popular and pre-orders have been skyrocketing – a number of problematic units have been delivered to users and, of course, pictured for the world to see.

First, we had the weird display issues with the Galaxy S6 edge, where some units would show funky colors and/or would have their frontal glass heavily scratched out of the box. Now, it seems that another problem, a bit more serious at that, may plague some Galaxy S6 owners.

According to a report coming out of Korea, a customer received his brand new Galaxy S6 only to find that something terrible had happened to the battery while it was in transit, causing it to inflate so much that the phone's diplay and back panel popped off. The user took two pictures, which you can see below, and they look rather troubling. It is unknown what may have caused this, however, seeing as smartphones are shipped with some amount of charge in them, the blame could possibly fall on faulty battery cells getting stressed and malfunctioning while the box was moved around during shipping. Samsung support was good enough to take the handset and immediately replace it with a pristine one, so that's a story with a good ending. Let's hope that this is an isolated case.

Samsung Galaxy S6

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source: Ppomppu (Google Translate) via SamMobile

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View Full specs

PhoneArena Rating:

9.3

Read Full Review

User Rating:

8.9

Based on 61 Reviews

Display 5.1 inches
2560 x 1440 pixels

Camera 16 MP (Single camera)
5 MP front

Hardware Samsung Exynos 7 Octa, 3GB RAM

Storage 128GB, not expandable

Battery 2550 mAh

OS Android 7.0 Nougat
Samsung TouchWiz UI

View Full specs

PhoneArena Rating:

9.3

Read Full Review

User Rating:

8.8

Based on 36 Reviews

Display 5.1 inches
2560 x 1440 pixels

Camera 16 MP (Single camera)
5 MP front

Hardware Samsung Exynos 7 Octa, 3GB RAM

Storage 128GB, not expandable

Battery 2600 mAh

OS Android 7.0 Nougat
Samsung TouchWiz UI

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78 Comments

72. kryme

Posts: 469; Member since: Oct 24, 2013

hope apple dont sue sammy for copying this feature... sigh...

posted on May 08, 2015, 11:34 PM 1

78. Willy_Will

Posts: 5; Member since: May 06, 2015

Lol why would they need to sue that cheap ass Korean s**t?

posted on May 10, 2015, 3:47 AM 0

71. ibend

Posts: 6747; Member since: Sep 30, 2014

just one case is enough to bring news to the whole world :-/ (even samsung quickly replace it). even there is lots of iBend problem, and apple say "you use it wrong", and no one care about it lol

posted on May 08, 2015, 10:07 PM 0

68. alouden unregistered

These things happen. Should not detract from the phone at all. But folks are going to jump all over it.

posted on May 08, 2015, 8:31 PM 0

66. bugsbunny00

Posts: 2267; Member since: Jun 07, 2013

never know that this phone also bends, gflex s6.lol

posted on May 08, 2015, 7:20 PM 0

62. iLovesarcasm

Posts: 589; Member since: Oct 20, 2014

Maybe the user of that phone still lives in Stone age.

posted on May 08, 2015, 6:05 PM 0

57. gehrig

Posts: 423; Member since: Apr 17, 2014

#ExplodeGate

posted on May 08, 2015, 4:09 PM 0

45. marorun

Posts: 5029; Member since: Mar 30, 2015

IS thats the new Samsung edge what a curve ;)

posted on May 08, 2015, 2:22 PM 0

44. Willy_Will

Posts: 5; Member since: May 06, 2015

Like I said f**k that cheap ass Korean bulls**t.

posted on May 08, 2015, 2:19 PM 0

37. pintu65430

Posts: 10; Member since: Jul 04, 2014

Hahaha. Great news. I know it was expected

posted on May 08, 2015, 12:23 PM 0

31. wando77

Posts: 1170; Member since: Aug 23, 2012

Least there's no camera bump now

posted on May 08, 2015, 9:55 AM 0

29. aba71983

Posts: 807; Member since: Jul 24, 2014

That's a beautiful S6 curve back gorilla glass.

posted on May 08, 2015, 9:45 AM 1

30. BaffledTruffle

Posts: 523; Member since: Dec 07, 2013

That's the S6 Flex right there

posted on May 08, 2015, 9:54 AM 4

67. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

at least it didn't flex in your pocket like the iPhone Flex

posted on May 08, 2015, 7:34 PM 0

26. bubbadoes

Posts: 1225; Member since: May 03, 2012

you guys are blaming Sony, Apple, Xbox,etc. etc. It's Samsung!! and the mass amount of junk they produce! It's like me blaming Michelin for all the Firestone tires that got recalled several years back...

posted on May 08, 2015, 9:00 AM 2

41. shuaibhere

Posts: 1986; Member since: Jul 07, 2012

Mass amount of junk??? You call 14nm finfiet, ddr4 ram, ufs 2.0,the best accurate quad HD display junk?? Then your iPhone is garbage... If anything this is only one unit affected... Unlike bengate you know...

posted on May 08, 2015, 1:08 PM 1

47. marorun

Posts: 5029; Member since: Mar 30, 2015

Had allready two samsung edge come back bended so dont start with bengate...

posted on May 08, 2015, 2:24 PM 2

22. Feanor

Posts: 1448; Member since: Jun 20, 2012

Question: what kind of glass can flex so much without breaking? I've seen this at faulty Sony units too.

posted on May 08, 2015, 8:21 AM 2

20. BosniaBoy

Posts: 1; Member since: May 08, 2015

My opinion is that the biggest culprit fast charge batteries , which creates the extremist heat ....

posted on May 08, 2015, 8:08 AM 1

18. gaming64 unregistered

The S6 should take some aspirin.

posted on May 08, 2015, 7:50 AM 3

10. johanbiff

Posts: 415; Member since: Mar 31, 2015

1... in how many millions? comon!

posted on May 08, 2015, 7:32 AM 1

9. hmd74

Posts: 546; Member since: Jan 31, 2013

Just return it...

posted on May 08, 2015, 7:25 AM 5

16. yoosufmuneer

Posts: 1518; Member since: Feb 14, 2015

Sammobile reported that affected user got a replacement from Samsung.

posted on May 08, 2015, 7:45 AM 1

8. shiftt

Posts: 333; Member since: May 03, 2015

.......well damn.

posted on May 08, 2015, 7:17 AM 0

7. frogprince

Posts: 9; Member since: Apr 27, 2015

labour pain for galaxy s6 users.

posted on May 08, 2015, 7:16 AM 0

38. pintu65430

Posts: 10; Member since: Jul 04, 2014

Hehehehe... Absolutely right

posted on May 08, 2015, 12:24 PM 0

6. haphap

Posts: 12; Member since: Jan 16, 2015

I am no haters of Samsung but if this is caused by a bad quality check, they need to do something about this.

posted on May 08, 2015, 7:10 AM 6

11. Scott93274

Posts: 6044; Member since: Aug 06, 2013

No, this comes from a single defective unit, the XBox 360 having a 1 out of 3 chance of overheating and causing internal damage resulting in the fiasco "Red Ring of Death", & costing their quality control department $1 billion is the result of bad quality control.