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Galaxy S6 arrives with a blown up battery, customer reports

posted by Paul K. / May 08, 2015, 6:54 AM

Galaxy S6 arrives with a blown up battery, customer reports

Ahhh, major product launches – almost always are these events going to be accompanied by a bad lemon or two. The bigger the launch, the more lemons surface and, seeing as the Galaxy S6 has been quite popular and pre-orders have been skyrocketing – a number of problematic units have been delivered to users and, of course, pictured for the world to see.

First, we had the weird display issues with the Galaxy S6 edge, where some units would show funky colors and/or would have their frontal glass heavily scratched out of the box. Now, it seems that another problem, a bit more serious at that, may plague some Galaxy S6 owners.

According to a report coming out of Korea, a customer received his brand new Galaxy S6 only to find that something terrible had happened to the battery while it was in transit, causing it to inflate so much that the phone's diplay and back panel popped off. The user took two pictures, which you can see below, and they look rather troubling. It is unknown what may have caused this, however, seeing as smartphones are shipped with some amount of charge in them, the blame could possibly fall on faulty battery cells getting stressed and malfunctioning while the box was moved around during shipping. Samsung support was good enough to take the handset and immediately replace it with a pristine one, so that's a story with a good ending. Let's hope that this is an isolated case.

Samsung Galaxy S6

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source: Ppomppu (Google Translate) via SamMobile

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PhoneArena Rating:

9.3

Read Full Review

User Rating:

8.9

Based on 61 Reviews

Display 5.1" 1440 x 2560 pixels

Camera 16 MP / 5 MP front

Processor Samsung Exynos 7 Octa, Octa-core, 2100 MHz

Storage 128 GB

Battery 2550 mAh(23h 3G talk time)

View Full specs

PhoneArena Rating:

9.3

Read Full Review

User Rating:

8.8

Based on 36 Reviews

Display 5.1" 1440 x 2560 pixels

Camera 16 MP / 5 MP front

Processor Samsung Exynos 7 Octa, Octa-core, 2100 MHz

Storage 128 GB

Battery 2600 mAh(26h talk time)

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78 Comments

1. sram145

Posts: 127; Member since: Dec 18, 2014

Hate comments incoming in 3...2...1...

posted on May 08, 2015, 6:57 AM 15

17. Doakie

Posts: 2478; Member since: May 06, 2009

COOL! A THICKER MODEL! I wonder what the mAh is on its battery? JK

posted on May 08, 2015, 7:47 AM 12

27. omar300

Posts: 210; Member since: Jun 24, 2012

dayam! thats some curvey phone!

posted on May 08, 2015, 9:10 AM 3

35. Mxyzptlk unregistered

That's the S-Plode feature.

posted on May 08, 2015, 11:05 AM 17

58. Scott93274

Posts: 6038; Member since: Aug 06, 2013

I'm sure they stole that feature from Apple. http://www.dailymail.co.uk/travel/travel_news/article-2729656/Could-smartphones-banned-flights-iPhone-5-catches-fire-plane-Tel-Aviv-poses-big-question-airlines.html http://www.myfoxny.com/story/26858259/iphone-6-catches-fire-in-mans-pocket http://appleinsider.com/articles/14/02/03/iphone-5c-catches-fire-in-students-pocket-causes-second-degree-burns

posted on May 08, 2015, 4:55 PM 2

74. Mxyzptlk unregistered

You're grasping at straws.

posted on May 09, 2015, 5:03 AM 2

75. Scott93274

Posts: 6038; Member since: Aug 06, 2013

How so, they're all documented examples of the iPlode feature that's been occurring over the last couple years.

posted on May 09, 2015, 7:33 AM 2

69. QuadKore

Posts: 6; Member since: May 08, 2015

Well seeing as it's about 3 times the normal size, I'd say somewhere around 7650mah...2550mah x 3. Not bad lol!

posted on May 08, 2015, 8:35 PM 0

25. medicci37

Posts: 1361; Member since: Nov 19, 2011

Once again Samsung copies Apple

posted on May 08, 2015, 8:54 AM 11

50. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Really?

posted on May 08, 2015, 3:23 PM 1

70. sofyanrhs

Posts: 15; Member since: Feb 07, 2015

copies? do u have a Brain????

posted on May 08, 2015, 9:41 PM 0

55. Simona unregistered

I don't believe this sht .. Some iphone sht fanboy made this up bribed by craapple !!

posted on May 08, 2015, 3:56 PM 1

56. Simona unregistered

http://article.wn.com/view/2015/03/04/Exploding_iPhone_Man_Claims_His_iPhone_Exploded_In_His_Pocke/

posted on May 08, 2015, 4:01 PM 0

59. ecmedic4

Posts: 520; Member since: May 02, 2013

Of course, cause nothing like that could happen to a samsung phone right? It can happen to any phone, and has happened to other samsung phones in the past, as well as Apple and other OEMS, its just one of the quirky things with mass producing a product, there will always be some sort of defect with some units, especially initial batches. It affects all OEMS. So stop with the hate/conspiracy nonsense and accept reality or go somewhere else and post.

posted on May 08, 2015, 5:46 PM 3

73. Simona unregistered

Ooh SHUT UUUP... and get the grip.. Have some beer :-)

posted on May 09, 2015, 3:40 AM 0

76. LGisgood

Posts: 833; Member since: Jun 23, 2012

LG G4 is better removable battery and longer life according to most reviewers

posted on May 09, 2015, 12:40 PM 0

65. bugsbunny00

Posts: 2264; Member since: Jun 07, 2013

hahaha this is great news in 1....2...3...

posted on May 08, 2015, 7:18 PM 0

77. LGisgood

Posts: 833; Member since: Jun 23, 2012

LG G4 is better because its removable and does have better battery life according to majority reviewers.

posted on May 09, 2015, 12:41 PM 0

2. bur60

Posts: 981; Member since: Jul 07, 2014

Every phone has a few bad lemons. Some more than others (looking at you Sony). But I wonder, how can the battery explode (or just expand) like that in a production model???

posted on May 08, 2015, 6:57 AM 12

4. jaytai0106

Posts: 1888; Member since: Mar 30, 2011

It's probably and some leakage within the battery but not enough to cause it to explode. (just a guess). However, look at a lot of MacBook, after years of usage, the battery swell up and makes the track pad unusable.

posted on May 08, 2015, 7:05 AM 5

28. iosl0ver5eva

Posts: 119; Member since: Jan 16, 2015

Keyword "years of usage" But this is a Samsung phone so of course it's ok that someone got a bad model but if it were an iPhone you immature android folk would be having a field day

posted on May 08, 2015, 9:38 AM 10

32. jaytai0106

Posts: 1888; Member since: Mar 30, 2011

Years of usage? I have my Sony laptop for 7 yrs. I haven't even seen the battery swell up. So? any comment?

posted on May 08, 2015, 10:41 AM 1

36. sniper1087

Posts: 537; Member since: Dec 31, 2011

Have an old macbook for over 8 years and battery never swelled up.

posted on May 08, 2015, 12:22 PM 3

51. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

You're right. Because iFans think that IPhone are so precious, indestructible and premium. According to them, iPhones never break, never stop working, never lag, never have problems. That's why. So yes we rub it in. Samsung fans don't even claim Samsung products are perfect. However issues like scratchgate, antennagate bendgate and some of those other issues, mostly every iFan claimed because so few had the issue then its no big deal. So this is no big deal. So far only on confirm account.

posted on May 08, 2015, 3:26 PM 4

60. ecmedic4

Posts: 520; Member since: May 02, 2013

It isn't a big deal, but neither was bendgate or scratch gate. Tech news sites and fanboys/haters like to blow things out of proportion though. Just like several complaints of the GS6 Edge with scratched screens out of the box, it wasn't a big deal either since it wasn't highly widespread. There will always be some defects when mass producing anything, its just the way life is. It just happens that ppl, especially diehard fanboys/haters of certain companies like to blow things out of proportion.

posted on May 08, 2015, 5:51 PM 0

64. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I disagree. The chances millions of phones have a defective battery that will blow up is very low. However every single iPhone had the same design until they fixed it. That means literally millions of phones have the same design defect. You just don't get it do you? A phone that retails for over $1000 should not bend in your pocket. This isn't about Apple, its about cost. If I pay $1000 for anything, I expect it to be better than something that costs 1/3 the price. I can buy a brand new phone that was made in 2012 and pay at most $300 for it and have equal or better specs then the present iPhone. Samsung has NEVER blames a consumer for a fault found in their devices, no matter whose fault it is. The iPhone 4 was defective by design. It should never have been released. Then Apple tried to sell the fix as an accessory. Sams thing they did with the iPhone 6's. They made a special replacement program just for it where paying 50% the cost of the phone you can get a replacement. That's dumb. My carriers insurance will replace it for just $99. Apple messes up and makes you pay for It. As cool as the S6 is, its price has basically remained the same. Still starts at 599 and it wont bend in your pocket.

posted on May 08, 2015, 7:11 PM 3

52. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

The longest I have ever had a laptop was for 10 years+. The first being my old IBM ThinkPad 760 which I paid $3000 for which today still works and my Dell Adamo XPS. Neither of them hold a charge as they still have their original factory installed batteries. When I do use them, I plug them in and I have to remember not to unplug them because I literally have less than 10 secs to plug back in or shutdown. But no battery has expanded or leaked or exploded so far.

posted on May 08, 2015, 3:31 PM 0

40. brunelian92

Posts: 79; Member since: Feb 04, 2015

It's to do with air Ingres into the battery cell as the lithium will react with oxygen in the air. It's likely that their was oxygen either trapped during production. Before the cell was charged for the first time, or it was damaged and air was able to leak into the battery.