Galaxy Note 7 explodes in China; Samsung says 'external' heat to blame

Galaxy Note 7 explodes in China; Samsung says 'external' heat to blame
Though the saga of exploding batteries has been very disruptive to Samsung's Galaxy Note 7 roll-out, there have been one or two crumbs of comfort of the South Korean firm. Notably, units issued to the Chinese market — the launch of which occurred at the height of the recall drama — include 'safe' batteries unaffected by faulty Samsung SDI juice packs. Amperex Technology Limited, which has since assumed the lion's share of battery production for the Note 7 in general, has been responsible for the batteries inside devices hitherto sold in China. With reports of a device recently having caught fire in China, Samsung's botched release could have gone from really bad to much worse. However, the company has hastily noted on its website that this particular episode has been caused by external heat. 

Any repeat of spontaneous battery explosions in China would be disastrous for Sammy. The company declared Note 7 models sold in China as safe thanks to their Amperex battery components, which are also found inside the many units that Samsung has rolled out to replace faulty SDI ones. If it was discovered that devices were catching fire even with the Amparex batteries, the China launch — as well as the global recall -- would be in severe jeopardy. 

Thankfully for Samsung — as well as Note 7 owners in China and those who've exchanged their recalled model for a new handset — there's nothing to worry about. In this instance, says Samsung, the damage "was caused by external heating." Without getting too specific, the company added:


It's quite possible that the owner of the device in question merely sought to capitalize on reports by intentionally heating up their device. Either way, if you've exchanged your Note 7 or purchased it since the recall, there's no cause for concern.

source: Reuters via SamMobile

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Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh

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43 Comments

1. Scott93274

Posts: 6030; Member since: Aug 06, 2013

They can say what they want, but it's not going to change the public's opinion of them.

3. DnB925Art

Posts: 1167; Member since: May 23, 2013

But still, scammers should be called out if this was the case for this story.

14. Bankz

Posts: 2502; Member since: Apr 08, 2016

We should only judge the way a phone came in out of the box tbh.. This phone is a disaster which ever way we look at it.. The recall alone makes this phone a dud tbh.. I mean, what if other manufacturers start making recalls for issues people complained about? Samsung messed up big time here. People say the moto/htc/lg doesn't have this or that, and that they wouldn't be buying as a result, so will they wait and buy if the companies issued a recall to change the said problem? I doubt. So should htc/lg/moto start making recalls to put in/correct features that was otherwise bad or lacking? In that case we wouldn't have a single bad product if every manufacturer decides to do recalls.. Its like cheating tbh. Samsung is only surviving this because they have unlimited cash to burn. Had it being a company like htc, or OP, this would probably have been the end as they'd have no money to give their negligence another chance. With things like this, Every manufacturer wouldn't have a single faulty unit as they'd always have the opportunity to right their wrongs which wouldn't be a fair playing ground as some are more richer than the others.

26. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Exactly! Like the scammers which I am sure heard about the issue, purposely leaving a charging phone in a hot car so it can explode. Yeah, those kind of people, which the trolls here don't think exist. Because they think everyone is honest, when they themselves are liars and scammers.

18. bobby84

Posts: 595; Member since: May 13, 2016

There was no explosion yet phone arena agenda is to make it sound worse then is is. A fire you risk getting burned. And explosion you risk losing body parts or dying or major injuries

31. DoggyDangerous

Posts: 1028; Member since: Aug 28, 2015

Do you want it to happen to believe that Note 7 is not safe? Either explosion or a fire, whatever it is, is not safe for ppl. Whatever agenda phone arena has, the end of story is this that note 7 is a faulty device and it is not safe to use until a proper replacement will arrive.

2. manojmcn

Posts: 633; Member since: Jul 16, 2015

Haha people now start playing with hair dryer or heater etc.

4. Settings

Posts: 2943; Member since: Jul 02, 2014

I want that to iron my clothes! Cook my omelettes. Water heater. And rice cooker. Plus, the SPen will serve as your thermometer! Note 7 rocks!

5. bubbadoes

Posts: 1225; Member since: May 03, 2012

Wow..the hits just keep coming. Note 7's are banned from our working area here at work! I told ya'll about them Kia's all along. and no one listened.

12. lpratas

Posts: 398; Member since: Nov 09, 2011

What has Kia with it? It happened something with some Kia car? Or the chinese cars have no entry in the international market? And the incident in China was caused for a external heating, remember that. Say what you want to say, there are many people involved to make Samsung to fail. Resign and conform yourselves that Samsung bankrupcy is a mirage. Get going dreaming with that. This is for the Samsung haters and trolls.

13. bubbadoes

Posts: 1225; Member since: May 03, 2012

hecho in Korea is what it means

30. shm224

Posts: 270; Member since: Mar 19, 2015

@bubbadoes : do you work for FedEx or TSA?

6. Plasticsh1t

Posts: 3094; Member since: Sep 01, 2014

Act of Terror.

7. Lyngdoh

Posts: 319; Member since: Sep 06, 2012

The saga continues

8. Diego!

Posts: 863; Member since: Jun 15, 2009

Another day, another PA article about an explosive Samsung Galaxy Note 7...

11. darkkjedii

Posts: 30880; Member since: Feb 05, 2011

The articles will stop, when this fiasco ends. It's not only tech news, it's its world news. This is the best phone of the year easily, and it's being marred by a major battery issue. They should report every instance of it happening. Whats wrong with reporting the news? All Samsung can do, is what they've done...handle It in stand-up fashion. They had damn well better make sure the replacements don't have this issue, or they won't recover fully. The masses will forgive this once, but something like this won't be forgiven twice.

42. ibend

Posts: 6747; Member since: Sep 30, 2014

no, it wont stop.. note7 will keep exploding even after they finish the replacement.. because not all people in this planet is good people, some are scammer, some do it for insurance fraud, some just want to sue samsung and get money, or because because it's a cheap way to ruin samsung's reputation by it's rivals

19. bobby84

Posts: 595; Member since: May 13, 2016

It didn't explode, PhoneArena has an agenda

22. kiko007

Posts: 7493; Member since: Feb 17, 2016

Then what actually happened? I can't wait to hear this lol..........

27. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

You have eyes right? Then why don't you use them troll? The source article states, the phone was "damage by an external heat source". The owner of the phone "claimed it caught on fire". The investigation of the device proved otherwise. Nowhere at the source does it say the phone ever exploded. It is saying, the phone was basically "set on fire". I know you are a troll, but you aren't all the time. so why are you TRYING so hard to troll now. Go and read the source. That is why they are linked. Because we all know PhoneArena are Samsung haters and outright liars and cheaters and bigots. We've seen the faulty battery test, fault benchmarks, and outright twisted lies by people like Cosmin and Alan; who we know are Apple/iPhone fanbois. How about you act less like them. God gave you a brain, try using it for once in yoru life.

32. ecmedic4

Posts: 520; Member since: May 02, 2013

If phonearena is "samsung haters and outright liars and cheaters and bigots" then why do you still come here? Seriously grow up, you have no room to talk about anyone being a troll or liar. You will attempt to discredit anyone that says anything negative about ur god samsung. No phone is perfect and some ppl have differing opinions and likes. If i want to spend my money on an iPhone because I feel the iPhone is the better phone for me, then thats my choice, and I don't feel the need to sit and relentlessly defend my choice, or troll and talk crap about other products in 90% of my posts. PA should ban you IMO for ur comment about them. If they are such Apple lovers, then go find another site to troll on.

40. whatev

Posts: 2152; Member since: Oct 28, 2015

You spoke for many people here, that guy is mentally ill, should go to rehab

35. bobby84

Posts: 595; Member since: May 13, 2016

I saw this article already, the report was it caught fire due to external heating. It wasn't any issue with the phone, someone intentional set it on fire. Nor did it explode as phonearena states. Yet PA tries to link this story with the old, to make it sound like it the same issue. As if these Note7 cause go off any second. There has only been 24 fires and 3 since the recall with they told people to stop using. Of those 3 two were not even note7's and the last one was a jeep which you need to listen to his story in detail, seems like insurance fraud to me. his story didn't add up nor his actions. The rest were overheating issues and no fire. So phonearena has an agenda, because they fail to report that the phone replacements started today. PA wants to push as much negative press as they can about the note, whether it's valid or not.

39. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

No, it just caught fire.

9. hado86

Posts: 177; Member since: Oct 15, 2014

Bull! If that's your response you would be offering exchanges to anyone in Texas and parts of Arizona and Florida!

10. kasemapiwat

Posts: 22; Member since: Jun 17, 2014

I dont know but this situation has prove that Samsung does not do well for quality assurance.

15. Settings

Posts: 2943; Member since: Jul 02, 2014

All they care about is profits. $$$ The problem is in the device itself, the design is faulty. If I were Samsung, I would stop sales of all Note 7. Recall and offer refund, or offer S7/S6 and improve the quality of Note 8. The longer this fiasco the much damage Samsung will get.

28. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

No it is not. Stupid. One defective part, doesn't make the hold device faulty. Gosh you are reaching for straws on this one, aren't you. troll harder... And stop liking your own posts because no one agrees with you, unless they are as stupid as you are.

34. Settings

Posts: 2943; Member since: Jul 02, 2014

Ha! Calling others stupid from a person who can't spell right, and calling someone stupid doesn't make you any wiser at all. Plus, I don't post for green thumbs. It doesn't give me satisfaction. Give others a break will ya?

37. bobby84

Posts: 595; Member since: May 13, 2016

A bad design can be replicated at will, so why hasn't all note 7's caught fire? A note7 caught fire due to charging with around 20 something phones. But the other 2 million did not. Like the iPhone 6 Plus bending was a design flaw because you could bend it with pressure and it would bend every single time. I charged my note 7 everyday since i had it no fire, no overheating so your theory isn't true.

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