Galaxy Note 7 customers might get a discount on the Galaxy S8 or Galaxy Note 8


According to a new report from the Korea Herald, Samsung is considering whether it should offer discounts on next year's Galaxy S8 or Galaxy Note 8 to those who've purchased the Galaxy Note 7. The source, quoting an unnamed industry source, says that Samsung executives might decide to offer these discounts in an attempt to pacify displeased Note 7 owners.

As we've previously reported, Samsung is already offering some incentives in an attempt to get people to return their Galaxy Note 7 units. In the US, Galaxy Note 7 customers get $25 when they opt for a full refund or when they replace their Note 7 for a non-Samsung device. If customers decide to replace their Note 7 with another Samsung phone, they get $100 that goes on top of any potential price difference, which is fully refunded.

Offering discounts on the upcoming Galaxy S8 / Galaxy Note 8 to Note 7 owners might be helpful in keeping Samsung fans loyal. Some surveys show that the entire Note 7 fiasco has caused severe damage to Samsung's reputation, with some displeased Note 7 customers claiming that they'll never purchase a Galaxy smartphone again. Perhaps a good discount on the upcoming Galaxy S8 might help to partially reverse this trend.

The source mentions that such additional discounts could incentivise Galaxy Note 7 owners to return their handsets. Although the latest Note is now considered a fire hazard, reports show that a large number of customers have yet to return their handsets while others consider keeping their phones for good. Samsung is planning to complete its recall by the year's end. As such, chances are that such discounts will be time-limited so as to help Samsung to meet its deadline. At the moment, however, this information should be treated as nothing but an unconfirmed rumor.

What do you guys think, can Samsung buy your loyalty with discounts on its upcoming flagships?

source: Korea Herald

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh

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34 Comments

1. TheNeighbor

Posts: 370; Member since: Nov 15, 2013

That'd be a mess. They won't know who bought a Note7.

3. pongkie

Posts: 663; Member since: Aug 20, 2011

actually they do, they have a list. they also called me for the first recall and the second. but even they offer discount I already incurred losses on accessories I couldn't refund.

4. Foxgabanna

Posts: 597; Member since: Sep 11, 2016

They have a registration list that sends you an email They don't call you. They didn't call me or any of my buddies.

6. pongkie

Posts: 663; Member since: Aug 20, 2011

Well for me they did, I'm not in the US thou. It depends on who's the dealer I guess

22. PrYmCHGOan

Posts: 335; Member since: Sep 28, 2016

Oh really? So you think when you carriers logs into your account they wont know you bought a Note 7 before? You think when you register yoru phone with Samsung, they wont know you had a Note 7 before? Your carriers knows every phone you've ever bought from them. Gosh dude...you can't possibly be that stupid! Right?!

2. tedkord

Posts: 17357; Member since: Jun 17, 2009

Sweet.

5. Eurethya

Posts: 29; Member since: Sep 18, 2015

Make it happen.

7. acruzlu unregistered

Let's see the discounts come. Yep they sent me an email too.

8. cnour

Posts: 2305; Member since: Sep 11, 2014

What a bulls**t company. They don't know till now why the Note 7 exploded. Who can guarantee that the other Samsung phones will not explode?

11. Plasticsh1t

Posts: 3106; Member since: Sep 01, 2014

You're goddamn right!

13. acruzlu unregistered

Wait they found out!?

21. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

If that grey matter between your ears actually functioned, you'd realize only a small fraction of the devices began breathing smoke. Whicj means they'll have to test and analyze over a million Note 7 devices to actually find the 'cause of that small fraction. In case you're also too stupid to realize it, that takes time.

25. sissy246

Posts: 7115; Member since: Mar 04, 2015

And who can guarantee that more iphones won't catch fire or any other phone for that matter.

30. tedkord

Posts: 17357; Member since: Jun 17, 2009

Don't buy one. Not that you would, due to your jealousy based hatred of Samsung. I would definitely be interested in a Note 8 (have to see it first before I say for certain), and a discount would make it even better.

9. YOURDADkid unregistered

WOW! WTF. I am replying to couple of users and my comments are getting deleted automatically. Specially when you reply to Kiko007 and some other bunch of stupids who keep on posting 15 to 20 comments everyday. Seems they are getting paid by Phonearena OR they are part of it. Like I have said earlier. These users like Kiko007 are from Phonearena only and all they do is make you angry on comparison. So you keep coming back to this bloody website and waste your time here. Time to delete the account. Can't trust this stupid website even 1%. Good bye guys.

18. astroparthi

Posts: 25; Member since: Nov 19, 2009

Then this comment might have also been deleted right..?!! MIRACLE.. !!

20. cnour

Posts: 2305; Member since: Sep 11, 2014

Excellent, can you take Techie and tedkord with you?

31. tedkord

Posts: 17357; Member since: Jun 17, 2009

I'll be sticking around, thanks. Need to get news on the Note 8, which will probably be the best large phone once it's released, just as every Note has been since the Note 4.

34. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

They sure have, Not.

10. CRodCLib

Posts: 10; Member since: Oct 19, 2016

If the amount is right, that would not only keep me loyal but would entice me to return mine.

12. rkoforever90

Posts: 445; Member since: Dec 03, 2011

give a discount to everyone buying note 8

14. Mreveryphone

Posts: 1821; Member since: Apr 22, 2014

If you went through both the replacement and then the return process you should get either the S8 or whatever they are going to call Note 8 for free...

16. acruzlu unregistered

Agreed, went through both and that is more than fair.

27. Mreveryphone

Posts: 1821; Member since: Apr 22, 2014

I did as well and am now forced to use the V20... They should pay me to use this thing!

28. JDogg5281

Posts: 74; Member since: Aug 09, 2012

how do you like it? I still have my note 7 but with no updates or anything going to need to get something else. Had the S7e as a loaner after the first recall and didn't like it all that well

29. Mreveryphone

Posts: 1821; Member since: Apr 22, 2014

It's being shipped as we type. I did go into a store today to check it out and the screen just doesn't compare... I had to turn the brightness almost to the max to meet the brightness of the note 7 which I only have a 4th of the way up. Other than that I guess it's okay. Everything seemed fluid but it's definitely no note 7 lol. If your going to get something get that until Sammy gets it together in 2017 we hope. I heard that Sammy is going to end taking returns in December so you have a little time to decide. I fly a lot for work so my hands are kinda tied or else I'd be keeping it until the end lol.

26. sissy246

Posts: 7115; Member since: Mar 04, 2015

Saying free is asking a little much. But they could offer at lest $100 off and maybe a free VR.

15. joevsyou

Posts: 1091; Member since: Feb 28, 2015

they should get them free...

17. khana83

Posts: 1; Member since: Oct 20, 2016

Why should I be forced to return a product which I have no problem with? The original model had less than three thousandths of a percent ACTUALLY having an issue. I understand this is still a large number and major production issue, but the second, replacement units only has one legitimate case that is being investigated. My phone has never even gotten hot, I don’t use “optimizers” to ‘cool’ down my phone because I’m smart enough to know they do nothing of the sort but actually cause more cpu usage resulting in more heat. You may call me foolish for holding onto this phone but statistically speaking it is very unlikely my phone will ‘explode’ or have a chemical fire. This all sounds to me like overreacting fear mongering. You vote for politicians you know for 100% fact are corrupt and complain about corruption in government but force a recall of a device which potentially may have a defect, maybe possibly up to 1% if we assume a major defect which at that is still a massive inflation of the evidence.

19. acruzlu unregistered

You shouldn't be man. I agree wholeheartedly with keeping it, if not for needing to fly for thanksgiving I'd be keeping mine too. The note 7 is still one of the best devices when it was on the market,

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