Coffee, tea or Galaxy? American Airlines selects Samsung GALAXY Note for their 17,000 flight attendants
Meal and beverage preferences will be available for passengers seated in a premium cabin, and those requiring special assistance will be noted on the screen as will those passengers who are considered "high-value" customers of the airline. Pending approval from the FAA, flight attendants will use their tablet to answer passenger's inquiries about connecting flights, such as gate numbers, flight delays and weather information. The flight attendants also will be able to complete in-flight transactions with passengers using a credit card to order food. Eventually, the flight attendant manual will be available on the tablet, eliminating the need for them to carry paper manuals on a flight.
American Airlines selected the Samsung GALAXY Note after months of testing other tablets. Last month, the Korean based manufacturer introduced the sequel to the device, the Samsung GALAXY Note II, expected to launch some time this quarter. Earlier this month, the FAA ruled that American Airlines pilots can use a special app installed on an Apple iPad to replace paper flight charts and navigational maps. The large amount of weight being replaced by the tablet will help American save $1.2 million a year in jet fuel, according to the airline.