Coffee, tea or Galaxy? American Airlines selects Samsung GALAXY Note for their 17,000 flight attendants

Coffee, tea or Galaxy? American Airlines selects Samsung GALAXY Note for their 17,000 flight attendants
American Airlines has selected the Samsung GALAXY Note to be the device used in a program to equip each of the airline's 17,000 flight attendants with a device that allows them to keep information about each passenger on a flight just a fingertip away. The Samsung GALAXY Note given to each flight attendant will show each passenger by name, any loyalty plan they are a member of in both a seat map and customer-list view.

Meal and beverage preferences will be available for passengers seated in a premium cabin, and those requiring special assistance will be noted on the screen as will those passengers who are considered "high-value" customers of the airline. Pending approval from the FAA, flight attendants will use their tablet to answer passenger's inquiries about connecting flights, such as gate numbers, flight delays and weather information. The flight attendants also will be able to complete in-flight transactions with passengers using a credit card to order food. Eventually, the flight attendant manual will be available on the tablet, eliminating the need for them to carry paper manuals on a flight.

American Airlines selected the Samsung GALAXY Note after months of testing other tablets. Last month, the Korean based manufacturer introduced the sequel to the device, the Samsung GALAXY Note II, expected to launch some time this quarter. Earlier this month, the FAA ruled that American Airlines pilots can use a special app installed on an Apple iPad to replace paper flight charts and navigational maps. The large amount of weight  being replaced by the tablet will help American save $1.2 million a year in jet fuel, according to the airline.

source: Samsung

Related phones

GALAXY Note
  • Display 5.3" 800 x 1280 pixels
  • Camera 8 MP / 2 MP front
  • Processor Samsung Exynos 4, Dual-core, 1400 MHz
  • Storage 32 GB + microSDHC
  • Battery 2500 mAh(13.50h 3G talk time)

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9 Comments

1. natesvlogs

Posts: 40; Member since: May 15, 2012

Good going, Sammy

2. Mark.J.Linskiy unregistered

A very smart move.

3. zhypher_23

Posts: 195; Member since: Jun 04, 2012

Nice Job, hope this stuff continues to happen in the future for Samsung, Good Choice American Airlines :)

4. plgladio

Posts: 314; Member since: Dec 05, 2011

Expecting paperless world soon..

5. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Wow, i'm sarcastically amazed America didn't choose Apple. Lucky them flight attendants.

6. JC557

Posts: 1918; Member since: Dec 07, 2011

I'm surprised the pilots didn't get Notes as well instead of the iPad. That stylus could come in handy.

7. CheerfulCharlie

Posts: 13; Member since: Sep 19, 2012

Let's HOPE that they are referring to the Note 2, which will begin shipping in one month.

9. downphoenix

Posts: 3165; Member since: Jun 19, 2010

the original note is still highly capable, and since its the older model now they are probably cutting AA a deal on them.

8. downphoenix

Posts: 3165; Member since: Jun 19, 2010

Hey, weren't the android fanboys bashing them for using Ipads earlier? I can see why the note, since the stylus and all that, but strange that they are using competing platforms, pilots using ipads, attendants using androids, LOL.

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