BlackBerry officially responds to T-Mobile's mailer (UPDATE: T-Mobile answers with free shipping)
posted by Alan F. / Feb 18, 2014, 7:06 PM
We pointed out that T-Mobile's consumer friendly CEO John Legere said that he would talk things over with his team and get back to the complaining masses of BlackBerry fans. But this was apparently not enough to placate the BlackBerry faithful. In fact, BlackBerry CEO John Chen wrote back with a post on his company's blog on Tuesday. Chen stated that he could only assume that T-Mobile thought that it had a good deal for BlackBerry customers and that it would be well-received. Chen said that T-Mobile could not be more wrong.
Chen thanked BlackBerry users for sticking up for the handset manufacturer and said that "T-Mobile did not speak with us before or after they launched this clearly inappropriate and ill-conceived marketing promotion." He also extended an olive branch to T-Mobile by saying, "I would like to remind you that our long-standing partnership was once productive and profitable for both BlackBerry and T-Mobile. I hope we can find a way forward that allows us to serve our shared customers once again."
UPDATE: T-Mobile customers who order a BlackBerry model online starting on Friday, will receive free expedited shipping from the carrier.
Posts: 254; Member since: Apr 05, 2013
woot 100 people are angry.. and no one cares.
posted on Feb 18, 2014, 7:07 PM 12
Haha!! I agree... It was a pretty scummy move by crypt keeper John.
posted on Feb 18, 2014, 7:09 PM 2
Posts: 3165; Member since: Jun 19, 2010
Ball is in T-Mobile's court now. Will they offer BB phones for their customers, or at least offer them at fair prices? And speaking of prices, ball is in Blackberry's court there, since Im sure as a supplier, T-mobile's probably already pricing them pretty low (much lower than the other carriers I've noticed).
posted on Feb 18, 2014, 8:30 PM 1
Posts: 1158; Member since: May 27, 2012
T-Mobile is offering free expedited shipping for cellphones they are not selling anymore.
posted on Feb 18, 2014, 8:32 PM 3
Posts: 111; Member since: Dec 20, 2013
I personally switched from android to BlackBerry and honestly saying that BlackBerry is better then Droid . I owned 10 highends by Android and one mistake with wp so I think I can say that also we have ios in family that seems a little childish to me..
posted on Feb 19, 2014, 4:57 AM 2
Posts: 132; Member since: May 07, 2012
Yes I personally think it rude and highly zombish of T mobile in doing what they did. Till tomorrow I still don't see the unnecessary hype with the iPhone. Okay you say it broke new ground....... when it was a blatant copycat. Since then nothing mega. And like I always say I will not use my money to buy a product that will control me and dictate to me. I ain't no zombie....
posted on Feb 19, 2014, 6:54 AM 2
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