Apple replies to the iPhone 4's "Left-handed death grip"

Apple replies to the iPhone 4's
On Thursday, we reported that many iPhone 4 models were losing signal strength if picked up and held in the hand. Other models were also dropping calls a few seconds after the lower left corner of the screen was touched. The guys at Cupertino issued an official response which says, "Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your Phone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases." So there you have it. Apple says to change the way you are holding the phone, or use a rubber case. In other words, Apple is saying that this is not a big deal because all of the other cool phones are doing it. Did that excuse work when you wanted to pierce your tongue and your parents said, "No"? Will it work for Apple? That remains to be seen. First, Cupertino needs to admit that this is a problem that is a serious impediment to using and enjoying your iPhone 4. Offering free rubber cases to owners would be a nice peace offering. But the bottom line is that apparently there is a problem that doesn't easily reproduce itself on other phones-even Apple's own 3G and 3GS. Sure, it could be the stainless steel antenna/trim causing the problem. Whatever the cause, Apple needs to take responsibility and customers should be allowed to exchange a faulty iPhone 4 for a new one. This problem is not going to go away with a simple statement that basically says that dropping calls with a touch of the left hand is a "fact of life for every wireless phone".

Apple iPhone 4 Specifications

source: Gearlog

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109 Comments

1. Truth

Posts: 62; Member since: Jul 15, 2009

They never admit faults in any of their products. That is a fact of life.

4. DonkeyPunched

Posts: 321; Member since: Jan 10, 2010

Well if you were running a high end company, I think you'd want to come out with a statement like this. I think we should just give it time and the more people that run into this problem, the more likely they will issue a new statement.

6. PapaJay224

Posts: 866; Member since: Feb 08, 2009

Wow, bend over much? I know that if I just dropped a wad on what's to be expected " good phone" ID want it to work. It's ok, apple counts on following sheep like you, people they can run over with bullshit service and half ass answers to serious problems. You can have em.

19. testman22

Posts: 339; Member since: Nov 03, 2009

I can wrap my fingers nice and tight around my motorola droid and never lose a bar. this is absurd, and if apple gets away with their response of "you have to hold the phone differently" then the mind control process will be complete

26. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

exactly.

33. bossmann20

Posts: 38; Member since: Mar 23, 2010

they dotn admit to their faults and i hv the pre (waiting for my evo) and i never lost sevice 'from the way i hold it' complete bullcrap...iphone 4 is a comeplte FLUKE lol

45. *HOVA*

Posts: 564; Member since: Dec 11, 2008

All you idiots will just jump on any little thing you can to hate on Apple. Yea it's a flaw, but it's not like it's a flaw that has no resolution. I get it I get it, it sounds like a big deal. The funny thing is none of you fucking haters have ever even USED the phone. You're bitching about something that you have no personal hands on experience with. I've read tons of sites that say they have no issues at all unless they are holding the phone while cupping their entire hand on it which they point out is obviously not how most people hold their phone anyway. They had to DELIBERATELY try to get it to drop calls in order for it to do just that. Nearly EVERYONE is praising how it doesn't drop calls in areas they had problems with previous iPhone models I'm so sick of you idiots babbling about a phone you've never had ANY experience with. Get a life.

49. dahaka17

Posts: 61; Member since: Jun 08, 2010

acually have had an experice with this phone its horrible comlete loss of all individuality with this device, its for the simple one track minded populas out in the world and since its a HARDWARE issue not a software issue yea the resoulotion for it is to buy a case or wait till they fix it ... you should have to buy a case for your phone to work, or for that matter hold your phone in a different matter, this just goes to show how ppl who feel they need a iphone to be cool will jump when steve jobs says jump

50. JackFace

Posts: 190; Member since: Nov 03, 2009

No issues with mine - Fact of Life

71. digitaljedi unregistered

I've had experience with the itoy in all of its iterations and can tell you first hand its a piece of crap! Signal dropping because of the way you hold it? That's bad for business. Even a mindless sheep such as yourself can see this. And if you can't see it, kindly remove your head from Steve Jobs' ass and then maybe you'll see it.

72. android#1

Posts: 74; Member since: Jan 12, 2010

its bad enough ATT service sucks, now lose more bars thanks to the placement of your hands, lol more loss....losing service is not a little thing

73. android#1

Posts: 74; Member since: Jan 12, 2010

and now you need instructions on how to hold your iphone 4, only apple...make sure you make your appointments sheep to meet with your apple genius today. they will help you get the most bars out of your new phone.

75. donzere

Posts: 12; Member since: Jun 10, 2010

I am a big apple fan but i think it is ridiculous for me to hold my phone in a certain way for it to work.... nah i won't support apple on that one, they either start shipping free cases to those guys that already bought it until the fix the flaws in it.. thats my own opinion.

76. rfrapp

Posts: 77; Member since: Jun 10, 2010

I like that idea @donzere, but Apple would never do that. They are selfish and don't care about their customers. That's clear by their response to just hold the phone a different way.

83. droidman

Posts: 106; Member since: Mar 17, 2010

I think you and your iPhone are flawed your always crying about us android fans bashing the iPhone like we have to accept your point of view we like bashing the iPhone it makes you crapple fags mad and if your God Steve jobs tells you how to hold your phone listen to him crapple fag he knows what's best for you,you stupid robot

91. elpuser

Posts: 50; Member since: Nov 26, 2009

Your not bashing, but you are constantly calling ppl crapple fags. Dude wake up!

97. cnpthe3rd

Posts: 103; Member since: Feb 01, 2009

I-Phone users should have got one of the dozens of nice HTC phones (I have had most of them over the years all the way back to the first smartphones they made ) I have never had problems with any of the HTC phones. The reason people pay so dearly for apple products is they (apple) are such good salesmen and have the world convinced that apple is better than anything else, I find it truly amazing that they can keep up that charade in light of all the evidence to the contrary

103. MightyTBird

Posts: 4; Member since: Nov 16, 2009

Ahhh...Jedi mind trick!!!

109. messiah

Posts: 438; Member since: Feb 19, 2010

This is not the Droid you were looking for.

2. hornetmx

Posts: 71; Member since: Mar 12, 2010

Good luck at getting Apple to give you something for free. I see their point though: You wanted to be the 1st ones to have the iphone 4????? You wanted to be the guinea pigs???? The test dummies??? well then BOHICA baby!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

3. ilia1986 unregistered

So much for all the idiots claiming that this site is pro-apple.. Regarding the issue - if this is indeed just that small black spot between the silver metal bands - then thats not that much of a big deal..

11. rjt185

Posts: 257; Member since: Jun 11, 2009

...wow...assinine.

5. tlang1064

Posts: 49; Member since: Feb 21, 2010

Ohh wow! None of the HTC phones I've had over the years have done that...

9. josuearisty

Posts: 148; Member since: Sep 30, 2009

Nexus one 3G issues, EVO 4G and Incredible screen problems. All of them are HTC

12. Templer16

Posts: 20; Member since: Apr 09, 2009

Yes phones in the past have had small defects just like the iphone4. But theres a huge difference between screen issues like the EVO(and iphone4 with yellow spots) and accidently bridging annettas and disconnecting ur calls instantly. Remember ppl all these devices are suppose to be phones first...

15. dswatson83

Posts: 56; Member since: Jan 13, 2010

The antenna thing is a much bigger issue. Thats like HTC deciding to put the microphone on the back and saying "your holding it wrong". This isn't a small manufacturing defect or resolvable software issue, this is a design mistake that is really not fixable. You can't just return your device for a new one or wait a week for a software patch. If my cars paint came off under sunlight, I just can't see ford saying "park it in a garage or go buy a cover".

21. ajac09

Posts: 1482; Member since: Sep 30, 2009

and all of them you can hold with your left hand whats your point? speaking of screen issues all the iphones had them to so once again whats your point?

23. spoonb1

Posts: 77; Member since: Jan 02, 2010

First off N1 3g issues was a tmo thing... i and several friends all have att N1 versions and have never had issues. Now maybe there was a prob and htc fixed it by the time this version launched or maybe there was never an actual prob with the phone to begin with. The evo has some isolated issues that are easily resolved... but still apple's whole thing is "experience and usability" and as the name implies this is still an iPHONE. There should be no excuse for losing service and dropping calls because you are "holding" your phone. .. in your hand! Leave it to apple to make an over-hyped piece of crap, drive up demand for it by over- exaggerating its specs as being so called industry firsts, the finally getting you the product that you can only look at... because if you touch it, it will not work! Ha ha ha and on top of all that they make the silly thing out of glass, now on both sides so you really cant use it or it will break!! I think I'll stick to my metal N1 that i can actually hold to make a call lol lol thanks apple for further solidifying my choice in phone as the proper one, cheers

34. bossmann20

Posts: 38; Member since: Mar 23, 2010

we talking about antennas not screens

35. bossmann20

Posts: 38; Member since: Mar 23, 2010

lol exactly

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