U.K. online mobile device retailer Clove has decided to stop selling the Asus Transformer Prime
for the time being. Customers who have a pending order for the quad-core powered tablet will have that order canceled. Clove said the reason for the halt is that the retailer is not satisfied that the units being shipped to customers are working properly. Apparently, customers have been sending the tablet back to Clove, complaining about quality issues. As such, Clove feels that it is necessary to test the tablets before they are sent out, but cannot get any more inventory of the Transformer rime until the end of this month, or early March. Without units to test until then, Clove made the decision to stop offering the model for now.
While Clove would not say exactly what customers have been complaining about, Asus denies that there is a problem at all
. In a statement, the company said, "We refute any and all claims from third-parties regarding the quality of our products
." Clove said it would send email to its customers if the situation changes, and visitors to its website can register to receive notifications about the device. Past complaints about the Asus Transformer Prime dealt with the tablet's weak GPS receiver
, which was fixed with a software update
, and problems with Wi-Fi connectivity
on the tablet.