Samsung Galaxy Note 9 User Reviews
Please note that each user review reflects the opinion of its respectful author and not of PhoneArena.
Great phone but bad 1 year warranty policy.
Rain017 has owned it for less than year before publishing this review
My overall experience is exceptional, everything went so well, I can't complain about anything but an issue with my phone makes me kinda feel a bit disappointed with how their warranty works.
The phone that I got have a defective live focus gets blurry every time and creating a rattling sound. It was covered by the warranty. They are fixing it till now. i'm still waiting for them to return the phone. I was hoping if they could just simply give me a new one since it's a defective unit, but instead they repair my phone and replace my camera unit. it's already the 7th business day(9days) of waiting I phone them already but the only advice to give me is to wait. and im like, I don't want to pay with this much with this kind of customer service.
Coming from different phone manufacturers this is the first time that a problem with my phone that is considered as a factory defect was fix instead of being replaced. Blackberry, LG and IPhone all replaced my defective unit. Just a bit disappointed with how they deal with warranties.
But all in all great phone but customer support sucks. And that's sad
9 out of 14 people found this review helpful.Report
Note 9 - A great phone with very little to - zero compromise
htainlintha has owned it for less than 3 months before publishing this review
This Note 9 is a big upgrade from Note 8 except from design, but still its overall shape is different and the back also is. With the improved placement of fingerprint scanner, Note 9 has fixed a lot of Note 8 weaknesses and it even has bonus features. Now it is packed with stereo speakers, 12MP camera with AI assistant and variable apertures plus OIS equipped, bixby has improved, DeX has improved with just easier connection without needing a dock, 3.5 mm audio jack is still there and no notch on there(Thank god!, god bless Samsung), IP 68 certified and fast(wireless)charging is present. Not to mention that their CAT of 4G LTE has pulled up their download and upload speed of the phone. Oh....512GB internal memory and an option of SD card upto 512GB just make it a 1TB capable phone, when you think of spending a good amount of money and a phone to use for more than 2 - 3 years, I would highly recommend Note 9 is the one to go. Samsung experience is fluid and faster than ever(cos my note 8 which I bought from released date is running as good as day one), updates timing has improved a lot with no complaints around the internet lately. This phone has given me a hard time to find its weakness, yes there is, its price, but I'd say this phone justifies its price when I see iPhone Xs and Xs Max. Peace out!
P.S- This Note 9 phone is existed just to mock every other phones with a notch and crying for having no space to put many features in a phone!
17 out of 18 people found this review helpful.Report
The best just got a whole lot better!!
corvette72778 has owned it for less than month before publishing this review
The Note 9 is the best phone ever made! And there is NOTHING and I mean nothing that comes close! Note 8 had everything except battery life but the Note 9 has much better battery life. I also like that the amount of storage doubled. Another big upgrade is dual stereo speakers vs last year's low volume bottom single speaker on the Note 8. Although the Note 8 had dual cameras, the Note 9s camera is significantly better!
Reviewers always have negative and incorrect things to say. Buy this phone if you value battery life! This phone IS worth the upgrade!
This phone deserves to be in the Hall of Fame! Greatest of All Time! And anything else is on a lessor level.
28 out of 32 people found this review helpful.Report
JosephE has owned it for less than year before publishing this review
Have had the note 9 for almost a year now and I love the phone. I didnt think I would like anything better than my note 4 but i do. I have been with Samsung for about eight years and I have had no problems with my phones. But this one is exceptional. I enjoy the ram size and the internal memory. Also the water cooled graphics card helps with lag, alot more than I thought it would. The phone is still fast and the camera and built in photo editor is awesome. Also I love that Samsung made their own theme store. Overall the best phone I have ever had.
0 out of 1 people found this review helpful.Report
tanvirbd99 has owned it for less than month before publishing this review
The best Samsung Mobile Phone. Great camera , the best screen ever , the best ever SPen and a huge storage amount. Battery truly impressive, Camera hilarious, Gaming experience is in another level..
1 out of 2 people found this review helpful.Report
Samsung Note 9 features being taken away
SHB1950 has owned it for less than 3 months before publishing this review
Things change on note 9 with new update. One of most annoying is you can no longer lock messages. You can only save to Samsung cloud. This is an obvious ploy to make you buy additional cloud space. Also annoying is wi-fi calling is very hard to find how to turn on and off
6 out of 12 people found this review helpful.Report
Easily the best phone I've ever owned
Revenar has owned it for less than year before publishing this review
I am not the type of user who would be considered "average." I use the phone for everything from listening to music/podcasts, gaming, watching YouTube/Movies, and calls and messaging, in addition to using it at work. Consequently, things that others might term a minor annoyance often frustrate and irritate me.
While this is not a "perfect" phone by any means, it is a significant improvement over other phones I have owned through the years. The screen is absolutely gorgeous and easy on the eyes. Both photos and videos pop in no small part due to the excellent sRGB range of the AMOLED display. The high pixel density of the screen also helps make text crisp, noticeably improving readability compared to other phones.
The camera is also a joy to use. Low light photography is great due to the high aperture lens on the back of the camera. The days of grainy photos in low light situations is a thing of the past with the camera. Another convenient feature of the camera software is the ability to drag the shutter button and move it around on the screen. The new S Pen also functions as a remote shutter release, so you can set up a shot...
5 out of 7 people found this review helpful.Report
The phone is ok
Just_a_phoneUser has owned it for less than month before publishing this review
Yesterday on a Black Friday I have purchased a new Galaxy Note 9 phone replacing my old Note 3. May be I am turning into a dinosaurs but I am not impressed. I had (2) major reasons for the replacement my well working old phone: 1) This one is water resistant (my wasn’t); 2) Considering that soon there will be 5G phones available, I hope this one would work well through the transitioning period. Usually 1st editions of the new technology are not good, I am planning to survive until the 2nd or even 3rd version of 5G will be available.
By reading customer reviews I found that some found it is worthwhile purchasing for $1,000 and replacing even Note 8 model. One guy is even happy that he replaced his latest i-phone with Note 9. Here is what I mainly like about this phone: water resistance, bigger memory, some other small conveniences, and faster charging. On apposite hand it is much heavier than my previous one, besides there are plenty of new inconveniences, I could have written a whole article about. I am sure that with time passing, I’ll get used to it, though I dislike changes that make life more difficult.
And finally. I feel that the whole phone industry is a scam. The phone made from glass, so I had to buy a screen protector as well as a cover. I want to buy a single unit, instead of they make us to buy other things. So I know I have paid the lowest price ever available for this device but I feel ripped off at least 2 times – in my opinion this thing should not exceed $300.
7 out of 12 people found this review helpful.Report
Something close to Perfect...!!
Mrrnuman21 has owned it for less than 3 months before publishing this review
Samsung have done exceptional job on the note 9...
Perfected almost every flaws that note 8 had...
You cant say anything bad about the device even minor issues are not there to find...
Speed and battery is improved heavily and it is just amazing.....
To be honest i can even skip the s10 and wait for note 10 easily having this beast note 9 ❤...
5 out of 9 people found this review helpful.Report
Best Note Yet
jamant76 has owned it for less than month before publishing this review
Now that I've had some quality time to spend with the Note 9, I can say it's truly the best Note iteration to date. The subtle improvements to the S-Pen are great and useable functions. Using the pen to take pictures makes selfies easy to take without putting your hand in awkward positions with such a large phone. The display is clear and bright, easily seen in sunlight. You'd expect this with any Samsung phone so it's no surprise. Battery life is the best I've had from any Galaxy phone. I consider myself a pretty heavy user, and an all day battery is important to me. Text, email, internet and pictures throughout the day for work and play require a phone that can keep up without charging during the day, and the Note 9 fits that bill nicely. It's a large phone, which all Notes are, but I feel it's easy to hold and use for most if not all the functions you'll need. It's not a one-handed phone by any means however. Picture quality is great. There's a ton of different modes you can use to get the right shot. It takes DSLR-like pictures if you use the pro mode. I'm still kinda learning that aspect, but it's a fun process. Variable apertures allows for decent pics in low light scenes. Overall the camera is great. Build quality is top of the line, which you'd expect from a phone that costs $1K. You won't be disappointed. The only complaint I have is Bixby. Not a huge deal but I don't like it. If you could totally disable it like you could in the S9/S9+ then it's fine. But in the Note...
16 out of 18 people found this review helpful.Report
The best Samsung Note ever..the best android phone no.1 in android world.
Anton has owned it for less than month before publishing this review
The best Samsung Note ever..the best android phone no.1 in android world.
Excellent build quality, the very best of Samsung currently available tech in one single phone,great battery,the most powerfull android device at the market.
7 out of 11 people found this review helpful.Report
Samsung Galaxy Note... What can you ask for more?
wlsdn0128 has owned it for less than month before publishing this review
Last single number series of this new Phablet KING, The Galaxy Note9 is here! It does what Samsung promised you at the 2018 Galaxy Unpacked event. No faking with marketing terms here. Long lasting battery, 6.4inch QHD+ Super AMOLED display without notch, AKG empowered dual stereo speaker, Bluetooth enabled S-PEN, Expendable Micro SD Storage, Awesone Cameras and Design make this phone a 'PERFECT' device on 2nd half of 2018!
11 out of 13 people found this review helpful.Report
Best of the world!
Salim01 has owned it for less than month before publishing this review
Best phone on the market and with best in class experience, one has to use it to feel the power of note devices, note 9 is no exception, infact sometimes I discover new feature almost every week... Even best of the reviewers don't know what it can offer untill they use it on daily basis like real power users of note devices do... Then you realise how much easier and more productive life becomes... Every feature is useful now and then and in certain times... Even so.e rarely used features come handy...
You get everything best of the world in this device... And the best display experience... You'll not be able to switch to any other device after getting used to Samsung's super sharp and vibrant, super colour accurate and gorgeous display without that ugly iphony notch.
13 out of 17 people found this review helpful.Report
Good but not great
MrAndreas has owned it for less than month before publishing this review
Overhyped, expensive, and inflexible phone too locked down and limited for power users and content creators who need to be in control of resolutions and frame rates since the camera records in variable frame rates and not at constant/fixed rates. In fact, most review sites, this including, fails to make this distinction. Variable frame rate recordings are no good for professional use and the video and audio gets out of sync in pro software such as Adobe Premiere Pro.
I expected more for a so called flagship product. In fact, Apple phones all record at fixed frame rates at all their resolutions voiding quality comparisons since this should be done on matching frame rates and settings. It's basically not comparing apples witj apples (pun intended). However, Samsung's cameras all record at variable grame rates most likely to fudge how they cope in low-light situations. Samsung support themselves told me that the Note 9's camera adjusts its frame rate according to lighting conditions. This, however, is not right, it is deceitful and also voids comparing their phones with ones that actually do it correctly and don't fudge the frame rate but keep it constant, as what iPhones do.
The fact that Samsung sell their phones stating fixed frame rates is a marketing ploy and false and misleading advertising. The fact that they've gotten away with it so far is beyond me.
Also, why have the camera limit recordings to 10 minutes? What good is having 512GB, like I have on my model, if...
14 out of 42 people found this review helpful.Report
Best all rounder
Darkyoshi has owned it for less than month before publishing this review
Upgrade from s7 edge but have the note 4 b4 it.
I use the phone for drawing, watching videos, browsing the internet and games and emulators.
The iris scanner doesn't work with glasses. That the owning bad thing I can find wrong with the phone.
6 out of 10 people found this review helpful.Report
Best Phone Till Now
EngMasterMind has owned it for less than month before publishing this review
After Used this phone for about one week .. i can say that's the best android phone i ever used .. it have a great battery life , great camera , the best screen ever , the best ever SPen and a huge storage amount ... that's all i need in a phone
8 out of 12 people found this review helpful.Report
SofPor has owned it for less than month before publishing this review
The best phone Samsung ever made.
Battery truly impressive
Gaming experience is in another level
Display sooooo crispy
Intelligent scan works perfectly even in full dark.
8 out of 12 people found this review helpful.Report