LG G4 User Reviews

Overall User Rating
Build quality
7.7
Camera quality
9.7
Performance
8.8
Display
9.3
Battery life and charging
7.7
Rating breakdown (out of 10)
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User reviews
6

Too many glitches

Phone owned for less than a year

Bricked w/ the G4 boot loop. Before bricking - complaints about screen turning on all the time, double tap to turn on screen not working. Other general dissatisfaction compared to prior LG G3. This has steered me away from LG.

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7

Not a long term phone.Horrible customer service

Phone owned for more than a year

I had my G4 for 15 months and suddenly the screen froze and I couldn't turn off my phone. I removed the battery and tried putting back on, and now it won't turn on no matter what.
I took it to tech support and they told me it was the motherboard - they also told me they have received DOZENS of LGs with faulty motherboards.(motherboard costs AED700).
When I contacted the LG customer service, they would assure call backs for resolving the issue but I never received one.Every time I called them I had to explain my situation to a new representative who would give me the same answer again.Very frustating.

The phone worked well when it was in the warrenty period, but as soon as the year came to an end I started having issues with the phone.It would hang, battery would heat up charging became very slow etc.

If you are one of those people who use phones barely for a year before jumping to a newer model/phone, you will love the phone.But for long term users, do not spend the bucks here!! For all the good features it offers, I would not spend AED 2000 every year for a new phone.

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6

One of the worst android phones I've owned

Phone owned for more than a year

This phone was not ready for production and should've been tested for much longer. One of the worst flagship phones I have ever owned.

Coming from the Nexus 5. I literally regretted every second of this phone. If it wasn't for the aging battery on the Nexus 5, I wouldn't have upgraded.

The phone was so bad that I jumped ship to an iPhone 6s and eventually the almighty Google Pixel XL.

Surprisingly this phone is still available on certain carriers.

PS: Had two bootloops with the device. Luckily I was using a microSD card when both occurred, or I would've lost all my data.

RMA left me without a device from August to October with no compensation from LG.

Definitely no more LG products for me!

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9

It's alright as long as you don't have any manufacturing faults

Phone owned for more than a year

The overall quality of the phone is good, but the MOTHERBOARD may suddenly and for no apparent reason stop working problem, it has a manufacturing fault and there's nothing you can do about it.
I had my G4 for 15 months and suddenly the wifi couldn't turn on. Next week the screen froze and I couldn't turn off my phone. I removed the battery and tried putting back on, and now it won't turn on no matter what.
I took it to tech support and they told me it was the motherboard - they also told me they have received DOZENS of LGs with faulty motherboards.
DON'T BUY IT. It's not worth taking up the risk.

Disregarding the above and assuming said problem only happens with ~5% of LG G4 - it's a really good phone, but after some time it will begin eating the battery pretty quick. Before my motherboard stopped working, my battery would only have enough for 12 hours, and back in the day I bought it, even using the same apps and having the same bright, battery would last me 24 hours.

Also the camera is really good.

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3

Not "Good" if there is a "loop problem" (in 5 months), LG!

Phone owned for less than a year

The motherboard presents the "loop problem" in 5 months. It remains on the start screen where there is the LG logo. Makes it impossible to use the device.
I lost photos in heavenly places and other important things that were in my memory. For the motherboard problem makes the data inaccessible in the internal memory.
Very disappointed with this defect that makes the device unusable. Because, the LG G4 rocks... sad. My LG G3 had the same and knew that the LG G5 also has.
LG does not know how to make a flagship smartphone that works!

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8

Was my favourite phone for about 8 months

Phone owned for less than a year

This phone has speed, a great screen and camera.
However like a very large amount of users i have come across the known "Boot loop" fault which makes your phone completely useless.
The phone basically wont turn on due to a connection in the motherboard eventually not connecting. Another issue i have is the battery needs charging twice a day, the screen is too power hungry. I would honestly avoid this phone as you are almost guaranteed that it will stop working around a year of use. Just search "LG G4 Boot Loop".

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7

Great potential but plagued with issues

Phone owned for less than 3 months

This phone would have been great if it wasn't for the boot loop issue and constantly-disconnecting WiFi. I did a RMA and the same WiFi issue was happening with that one. It kept saying "avoiding poor WiFi" but no other devices on the networks I have been on encountered connection loss. Also, the WiFi adapter was 1x1 and not 2x2. Kind of weak for a flagship phone of 2015. The cameras on it were superb though. Replaced the phone with a Samsung Galaxy S7 and am pretty happy with it.

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9

LG G4 Build 1 Has A Hardware Manufacturers Defect, Otherwise AWESOME

Phone owned for less than a year

Had the LG G3 and the LG Watch R and LOVED them both. Got the G4 and due to a hardware defect, it crashed and stuck in a boot loop. Check before you buy or if you have a new G$ and see if it is Model 1 or Model 2. The fixed one is anything but the model 2 (found under battery on the sticker). It is outside of warranty but LG sent me a return label. Just waiting to see if they repair it. If they do, I LOVE this phone too. If not, it is my last LG. Specs beat the Samsung S5. I will NEVER AGAIN buy a phone that doesn't have a SD slot, removable battery, and non-proprietary charging cables. Think of the message that the other big IOS company is giving you that they will squeeze every dime out of you through proprietary cables, no SD slot and no removable battery! After four iPhones, I recognize what they think about their customers.

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2

The big dissapointment

Phone owned for more than a year

the phone has a problem with the motherboard. LG admited there was a defect during the manufactturing. But they didnt make any recall. One day it just entered into the reboot llop and dead. after the motherboard replace it started to heat and battery drains just in a few hours.

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10

Best G4

Phone owned for less than 3 months

LG is always better than Sony s**ts.The camera is AMAZING. The size is perfectLg's UI on it is not to invasive over the android experience. The only real drawback of the phone is its battery life, but that can be 'fixed' easily and cheaply as now days having a battery bank is not an issue as the market is filed with fairly high capacity ones at a small form-factor.

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6

Good Phone, but be careful

Phone owned for less than a year

i have had my LG G4 phone for 11 months. Today, I was listening to music while cutting the grass, and the phone froze. I tried removing the battery for a hard reset, but that fixed nothing. It was stuck in some kind of startup loop between the lg screen and the att globe. I looked up the problem online and it seems like this has become a fairly common problem.
After being interrogated by lg "customer service" and we determined that my phone was "in perfect condition" (said the att employee helping me) and not damaged by water I was told I would have to wait 5-6 business days for a replacement phone or I could pay $15 for 1-2 day express shipping. Why should I have to pay more money when it was their fault and still under manufacturers warranty?
Anyway,the reason why I'm so pissed off at the situation is that I am going to lose everything on my phone that wasn't backed up to social media. This includes contacts, game data, and most importantly pictures including some very special moments from the first 3 months of my daughters life. I am willing to take some of the blame for not backing up important items to my google drive or somewhere else. But in my defense, you shouldn't have to worry about a phone all of a sudden ceasing to function after so short a time without any notice at all.
i do not live my life through social media, so the vast majority of my special moments I've shared with my family in the last year may be gone. I'll always have my memories, but over time those will fade, replaced by more happy memories. Pictures are timeless.
I have always had good fortune with LG products, and have been willing to recommend them to people asking my opinion. I can say that after today, I will never buy another LG product again, nor will I recommend their products to family and friends.

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8

Low Battery

Phone owned for less than 3 months

I don't recommend it for people who want to use this phone outdoor. just good for indoor because you must put in charge every time.
Removable battery is not the benefit for this phone when you can buy power pack these days. don't buy this phone because of removable battery.

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9

amazing phone

Phone owned for less than a year

this is an amazing phone, with a beautiful camera and performance, the battery is not so goood, i can forgot it when i have this performances .

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9

Great little phone as my backup to the N6P

Phone owned for less than 3 months

Great little phone in a lot of ways, but very noticeable GPU inferiority compared to the N6P or 6P.I watch a lot of video and almost everything larger than 264 video is noticibly choppy/; Audio is superior, though. The LG GX is actually pretty nice and I was already used to it from my previous G2 experience from 2 yrs. ago. This is a good little phone at it \s current sale prices of

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10

Good Phone

Phone owned for less than a year

Best Phone i used for this past year. I do like the screen because it is not over sharpening and it doesn't overheat. I just love when you change your theme to make it your own phone. I just like the leather back its changeable to different color. I love the double tap to wake and of course FM radio.

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9

My Best Phapblet ever

Phone owned for less than a month

At last i have a brand new G4 in pure Brown leather. Can't say more. Its one of my life's best decision. LG is good with some latest Android timely updates as well. Great!! Take it and enjoy it! Hands down. Take a bow LG! Still looks better than G5.

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6

Absolutely dissapointed

Phone owned for less than 3 months

Only 3 months after that i buoght this smartphone it is totally useless,at two months
it was extremely hot when charged with your original charger,and then performance was down up until two weeks ago was dead whitout posisbility to recovery.
Here in colombia reapirment take 30 to 40 days.
I never will buy lg ,it is my only wish.

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10

Awesome Phone!

Phone owned for less than 3 months

This phone is simply amazing. The leather version has very stylish look and feel!
Some people are complaining about the battery usage - make sure you stop the Location, WiFi, Bluetooth, and mobile data when you're not using them. The smart settings help with this if you are too lazy to control them yourself. Limit the data push to your device only to the things you need. Google (and other apps) pushes tons of stuff that you probably don't need updated every second.
One big complaint on my side is regarding the T-Mobile bloatware. I mean it's fine that you pre-installed stuff on the phone but let me choose what to use and what to stop and disable if I don't want to use it. I like the visual voicemail and the mobile hotspot apps and I will be using them but that T-Mobile My Account app is very annoying. You can't hide it or remove it, you can't stop the 3 processes that are always running and it constantly pushes notifications and drains a lot of battery even when the phone is sleeping. Managed to stop it with the Debloater tool but it was a huge pain in the @#$@. Now when I stopped all of the unwanted background processes, the battery goes overnight without draining a single %. And the daily usage drain improved tremendously!
The LG bloat is fine - easy to disable and hide in case you don't need it.
Other than that, the camera is excellent. Probably the best smartphone camera on the market right now. Don't be fooled by the megapixels count on other phones. 16 Megapixels are more than enough for this sensor size. The f1.8 lens is the killer here - provides great photos at low light and even at night. The image stabilization and the manual controls are just the cherry on the top. Pro camera on a phone!
The CPU/RAM are powerful enough to handle anything you throw at them.
Given the price/features ratio and the removable battery + expandable storage put this phone way ahead of the competition IMHO.
If you get this beauty, make sure to put on a glass screen protector. It just looks astonishing! And again - get the leather back! I highly recommended this phone - the best one I had so far! Easily the phone of 2015!
The cons are minor for me but keep them in mind.

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10

The best Phone in 2015

Phone owned for less than 3 months

The best value for money in the market ,, beautifully designed , camera is awesome with full manual control , the back speaker is loud and clear enough for me with clear bass production ,, 1 full day battery life and an extra removable battery this seems like heaven to all heavy users , extra micro sd slot up to 2tb after all of this ,I think iphone users can suicide now LOL

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10

Amazing device!

Phone owned for less than a month

I'm very happy with LG. The G4 was a great surprise. Although I have read lots of reviews, I was expecting that some feature would really disappoint me. But no! It's great. It has an amazing camera. It is super responsive. The battery lasts much much more than the Galaxy S4 and more than the Moto X. Knock Code is much better than pin because you don't have to wake the device before start typing. Audio is clear.

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7

2015 has its king

Phone owned for less than 3 months

I come from almost 5 years of iPhones so I know Apple's smartphones quite well. I decided to switch to Android as iPhones started to bore me - a too closed environment.
Finally I decided to buy an LG G4 as reviews from all over the Internet were positive and I really liked its functionalities/design.

CAMERA. Probably the best camera on a smartphone so far. Everyone is happy with this camera and I am too. I almost forgot my reflex now that I have such a stunning camera on my phone. Macros are unbelievable and videos have a definition I couldn't imagine!

SCREEN. One of the best screen I've ever seen even though it's an IPS and not an Amoled. The thing I really like about it is the size - you can do whatever you want on such a big screen: play games, watch movies, edit photos...

BATTERY. Ok, such a big screen needs a good amount of power so my first doubt was: will the battery be able to support it? The answer is yes. Depending on what you do with you G4 and how long you stress it for, the battery charge can decrease more or less rapidly but when it is in stand-by mode I can say that the battery is well managed. With my personal stress-mode usage (social network check, play games like Hitman Sniper, listen to Spotify for a couple of hours...) I can get to 10-11pm. Which I think is good enough.

RECEPTION. This is probably the most painful point... I often lose signal when I go in some closed areas whereas my iPhone 4 can still receive the maximum (same network provider on both). This annoys me a little.

UI SPEED. Nothing to say about this: the G4 is really, really fast and smooth. I never noticed any lag or stop. Well done LG!

KEYBOARD. Another painful point. I find the LG keyboard (but also the Google one) a bit difficult to use... On my iPhone 4 I could easily type without making errors not looking at the keyboard but the LG one is way more difficult. Plus, the auto-correction is s**t.

In a nutshell: a great smartphone!!! Just a couple of things to fix but the overall quality and UX is fantastic! Best 2015 smartphone for sure.

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9

One of the best from 2015

Phone owned for less than a month

It`s my unbiased review for LG G4 (H815). Long story short - I love it. At the beginning I thought - how it is possible to live with a such large screened phone, but after a month, I can honestly say - it`s not so bad. Most of the things I do are typing, which is easy, thanks to SwiftKey`s compact layout. It`s a bit harder to reach far left-top corner, but I do it very rarely, so no biggie. I use Nova Launcher with vertical scrolling, so app browsing is easy, without that extreme top reaching. Everything else you can read bellow.

Shortly - highly recommended!
9/10 - cause battery could be better and size sometimes is a bit much, but everything else just compensates it.

Alternative - Galaxy S6, because main thing for me was camera, as I am unable to carry my DSLR with me all the time, and I just need camera with manual controls. But microSD, f1.8 lens were the main selling points, that appealed to me.

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10

Best overall value for current generation of phones (Galaxy S6, Note 5, iPhone 6s)

Phone owned for less than 3 months

I am a web developer / gamer that builds custom gaming PCs. I am extremely particular about the devices I purchase and how they operate. Even though I have used many smartphones, this is the first one I have actually purchased.. ever, and I am extremely happy with my purchase.

After thoroughly reviewing all of the current competition, I ended up choosing the LG G4 for multiple reasons. It has a proven + optimized CPU that doesn't overheat/declock or bog down after you load 5 apps like the HTC M9's Snapdragon 810. The main reason I didn't go with the Galaxy S6 is because the battery is not replaceable and it does not have a MicroSD slot, which both drastically increase the life of a phone. The phone's UI/OS runs extremely smoothly, almost always at about 60 fps.

I've heard feedback on basically all the competition, and be extremely cautious about the HTC One M9 in particular. I was about to get the M9 as the CPU is better on paper, however in practice it is much worse. I've talked to many M9 owners that are constantly dealing with the CPU overheating, and the UI bogs down to 5 FPS after you open about 5-7 app windows, which is pathetic. I can open about 40 windows on my LG G4 and not even realize any side effects.

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10

For an all-round phone, the LG G4 sits at the top.

Phone owned for less than a month

A phone differs from person to person, but, essentially, it’s comes down to a good display, great sound and call quality, and a nice camera.

-Battery life

No phone, i repeat NO phone will give you 2 days, or so, of battery life after using it all day. The G4 performs better than others because it uses a clever way of conserving charge.

When the phone is not used, it goes on a very short standby. Then the G4 looks as if it's switched off. Tap the screen twice, and the phone wakes up. By the time the phone’s charged, while you’re sleeping, to the moment you wake-up, you won't find that much of a drop in charge. The G4 only dropped a few per cent, proving the G4's manages battery life really well. Yes, the Galaxy S6 wins on design, but the G4 compromises on that by focusing on battery efficiency and reducing heating temperature. I would rather have a phone that gives better battery life and looks good than looking sleek, and moaning about the dismal battery life.

-Display

Everyone is drooling over the Galaxy S6 display, but, i prefer the G4 because it looks a bit brighter, and the colours are a little stronger.

-Sound and call quality

I’ve only received two calls, so I can’t comment too much, but it feels crisp and clear. I’ve yet to test it with surrounding traffic noise, so maybe someone can comment on that.

-Intuitive user GUI

In other words, the display user experience. It’s simple, less fiddly to get to where you want. The G4 doesn’t have a fingerprint button, so tapping the screen twice might seem strange, but after a few goes, you don’t think about it.

The quick shortcut box of the usual Wi-Fi, Bluetooth shortcut, when swiping your finger at the top of the screen, now includes a box underneath, highlighting your latest Gmail summary, which I thought was a nice touch.

-Micro SD card

Flagship phones appear to be ditching the SD card, due to brands offering bigger in-built storage at affordable prices. It’s good to know LG haven’t followed in the footsteps of phone leaders Samsung or Apple in this area. (Not yet, anyway).

-Camera

While admittedly not seeing the results for myself in taking pictures in different light settings. The word, ‘professionalism’ does come to mind. Okay, so we don’t need it when sending a family pic to your grandmother, but it’s always a plus to have, especially when our holiday snaps could come out so much better.

My brother is loyal to iPhone, but finds it frustrating to always convert his films to an apple format. He still loves his phone, and wouldn’t change it. But, after showing my G4, he was quietly amazed. He realised the phone market has evolved into a better place, where lesser brands have upped the standards, which is good because it keeps market leaders on their toes in offering more. Loyalty only takes you so far, and speaking as someone who loves all things Samsung, I never thought I would consider an LG phone. I think the tables are turning, but very slowly.

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10

My new best friend

Phone owned for less than a year

I waited for 6 months for it to come out once I had genned up on the specs etc (like any good AR scientist would do) and I love it. Looks, flippin ace camera, sound, clear screen. It does everything I wanted it to do, I mean why spend big dollars on a cellphone without doing the research, no-brainer there. For me work and life often morph into the same thing so one phone has to do double duty and cope with over 900 contacts, a 24/7 calender, a variety of work documents and files and all the work and play photos I can take. Covers the lot. There is only one problem I have found with it and that is that I occassionally get a black screen come up after answering a call then I cant turn it off as I cant see the drop-down menu as the screen stays black. But if I leave it for a few seconds I can eventually get it back. Am wondering if its the pressure exerted by the tempered glass screen overlay? Anyhow, its not a deal-breaker, more of an inconvenience. Given a choice would I buy it again? Yes.

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