HTC U12+ User Reviews

Overall user rating

5.5

The overall rating is the average of all user reviews, while the overall alternatives are the ones that has been listed most.

UI speed
6.5
Camera
9.5
Multimedia
6.0
Internet
6.0
Call quality
6.0
Battery
6.5
Reception
6.0
Display
5.5
Build quality
5.5
Text input
6.0
Everyday usage
6.0
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Please note that each user review reflects the opinion of its respectful author and not of PhoneArena.

federalagent posted on Apr 27, 2019, 8:45 AM
Posts: 0; Member since: Apr 27, 2019

1.0

Fragile and without service options

federalagent has owned it for less than year before publishing this review

My company purchased two of these devices shortly after release. On receipt one fell in its mfr-provided case and the screen shattered, in less than an hour's use. Not covered by warranty. Sent to seller (HTC rep in USA) and it has been 5 monhts without repair. Plus a $200 charge before they would even begin work.

In short, the phone is a fragile thing, with nice features that will never be used since it can't stand up to even an accidental slip while in the provided case.

A second device, ordered at the same time, lasted longer, but on falling, has a screen crack and the fingerprint scan stopped working.

We've purchased a number of HTC phones, but this model, with thin bezel and egg-break screen and malfunctioning internals, plus the worse than ZERO service from seller in the US, is not worth $100, let alone the $899 price paid.

Build quality
1.0
Reception
2.0
Call quality
2.0
Internet
2.0
Multimedia
2.0
Camera
9.0
UI speed
3.0
multiple erros due to edge sense which is too sensitive and frequently sticks to old settings
Everyday usage
2.0
Text input
2.0
Display
1.0
two devices have cracked screens after minimal use with cases.
Battery
3.0

Pros

  • camera, size, design

Cons

  • screen is beyond fragile, fingerprint scan stopped working, overly sensitive edge sense, keeps going into do not disturb mode

2 out of 11 people found this review helpful.

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jojoli posted on Aug 30, 2018, 1:14 AM
Posts: 0; Member since: May 22, 2018

10.0

Best phone of 2018

jojoli has owned it for less than month before publishing this review

Best camera i ever test on phone and the sonic zoom in video is great feature..One hand mood is very useful and quick to open thanks to Edge sense..For the design of U12+ HTC phones are always unique and eye catching.

Build quality
10.0
Reception
10.0
Call quality
10.0
Internet
10.0
Multimedia
10.0
Camera
10.0
UI speed
10.0
Everyday usage
10.0
Text input
10.0
Display
10.0
Battery
10.0

Pros

  • Great Camera Back\Front
  • Beautiful looking phone
  • Stereo Speakers
  • 6gb ram
  • Sonic Zoom feature
  • Edge Scense2

Cons

  • 3.5mm jack

25 out of 29 people found this review helpful.

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