Apple iPhone users on Sprint lose connectivity with the carrier's voice and data networks

Apple iPhone users on Sprint lose connectivity with the carrier's voice and data networks
Just last month, the update to iOS 12.1.2 broke cellular data connectivity for iPhone users around the Globe. Some couldn't even use Wi-Fi. So when iOS 12.1.3 was disseminated by Apple yesterday, those with iOS devices affected by the last update probably figured that the Calvary had come to their rescue. But that fix will have to wait for another day as the latest iOS build does not exterminate the bugs created by iOS 12.1.2.

In addition, some Sprint users were complaining on Reddit yesterday that their 2018 iPhones were not connecting to the carrier's voice or data networks. To make matters worse, calls could not be placed over Wi-Fi. Yesterday morning, Sprint sent out a rather vague tweet warning about connectivity issues on the iPhone XS, iPhone XS Max and iPhone XR.

Sprint later said that it had fixed the problem, and told affected subscribers to shut down their handsets for two-minutes and reboot the phone. While a few Sprint subscribers blamed iOS 12.1.3 for the problem, some complaints about the loss of network connectivity predated the update.

If you are a Sprint customer and your 2018 iPhone is still not connecting to the carrier's network, you can check out the carrier's support page, or get to another phone and give them a call.

Related phones

iPhone XS
  • Display 5.8 inches 2436 x 1125 pixels
  • Camera 12 MP (Dual camera) 7 MP front
  • Hardware Apple A12 Bionic 4GB RAM
  • Storage 64GB, not expandable
  • Battery 2659 mAh
  • OS iOS 13.x
iPhone XS Max
  • Display 6.5 inches 2688 x 1242 pixels
  • Camera 12 MP (Dual camera) 7 MP front
  • Hardware Apple A12 Bionic 4GB RAM
  • Storage 64GB, not expandable
  • Battery 3179 mAh
  • OS iOS 13.x
iPhone XR
  • Display 6.1 inches 1792 x 828 pixels
  • Camera 12 MP (Single camera) 7 MP front
  • Hardware Apple A12 Bionic 3GB RAM
  • Storage 64GB, not expandable
  • Battery 2942 mAh
  • OS iOS 13.x

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