First-ever iPhone XS Max explosion reported in Ohio, victim weighing legal action

First-ever iPhone XS Max explosion reported in Ohio, victim weighing legal action
Plenty of things can go wrong for the owner of a hot new phone like Apple’s latest flagships, from simply changing your mind and seeking to return the pricey device to the occasional minor malfunction, various types of software issues, or accidental damage causing the world to come crashing down on you.

But it’s certainly unusual, not to mention incredibly scary, for a three-week-old handset to spontaneously combust, inflicting bodily harm on an unsuspecting user. Fortunately, an Ohio man that purportedly went through the nightmare scenario recently escaped the incident (largely) safe and sound, choosing to make his story public after contacting several Apple representatives.

Josh Hillard claims his precious iPhone XS Max was located in his rear trouser pocket when it randomly began to discharge “a large amount of heat”, as well as green and yellow colored smoke.

Because Hillard didn't feel comfortable removing his pants in the presence of a female co-worker in the break room where the incident started to unfold, he had to find a more private space to take off his shoes and clothes.

First-ever iPhone XS Max explosion reported in Ohio, victim weighing legal action
 

By that point, the explosion had transformed into a full-blown fire, which was fortunately quickly extinguished. But the owner of the completely wrecked iPhone XS Max is also unhappy about the large amount of smoke he inhaled “from the time of first noticing the fire and between removal of the pants and taking the phone out of my pocket and placing it outside.”

All things considered, Hillard is said to be “contemplating legal action” for the physical and psychological trauma suffered as a direct consequence of the explosion, especially after talking to several customer service and safety department specialists, both in person and by phone. Basically, the only remedy the man was offered is a new phone, which he doesn’t consider to be an acceptable way of settling this unfortunate affair.

Of course, unless Apple can look into the circumstances of the incident, it’s impossible to know exactly what may have caused the explosion. While this is the first time we’re hearing about an iPhone XS or XS Max randomly catching fire, something similar also happened recently to an iPhone X. But without a doubt, the events are entirely unrelated, as fires are occasionally reported to originate from devices made by other companies as well. No reason to suspect the Galaxy Note 7 curse will spread to iPhones anytime soon.

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107 Comments

1. dubaiboy78

Posts: 434; Member since: Sep 19, 2014

Maybe it is part of 2000 price tag???!

82. matistight

Posts: 870; Member since: May 13, 2009

$1500, but sure

97. rouyal

Posts: 1527; Member since: Jan 05, 2018

Starting at $1099, but who’s counting.

99. NarutoKage14

Posts: 1261; Member since: Aug 31, 2016

Talk about your money almost literally burning a hole in your pocket.

107. matistight

Posts: 870; Member since: May 13, 2009

We are all good a counting, but dubaiboy is getting ripped off with that Macbook Pro priced iPhone XS Max

2. alanrock

Posts: 187; Member since: Oct 04, 2018

lawsuit over broken phone ?

28. worldpeace

Posts: 3024; Member since: Apr 15, 2016

It's not about that it's "for the physical and psychological trauma suffered as a direct consequence of the explosion" Just the usual lawsuit drama, probably he'll buy another XS Max after he get the money.

3. Rampage_Taco

Posts: 968; Member since: Jan 17, 2017

Must've put it in his pocket the wrong way, silly guy

36. perry1234

Posts: 605; Member since: Aug 14, 2012

haha !

93. eli577

Posts: 138; Member since: Jun 29, 2010

Not sure why he couldn't just simply get that burning phone out of his pocket, instead of taking down his jeans.... Was he drunk?

4. Gryffin

Posts: 19; Member since: Dec 19, 2018

celebrate new-year with 1000$ cracker.

5. NateDiaz

Posts: 1075; Member since: Mar 03, 2018

Finally Apple copied something from Samsung.

8. Subie

Posts: 2223; Member since: Aug 01, 2015

Yup that's right, as we all know Apple is always late to add features that others have had for years.

15. NateDiaz

Posts: 1075; Member since: Mar 03, 2018

Yeah but that explosion feature was exclusive to Samsung. What's gon happen now Apple's paying 539 million for copying? Lol

16. AmashAziz

Posts: 2867; Member since: Jun 30, 2014

I know! It's not like iPhones ever exploded before :)

19. Subie

Posts: 2223; Member since: Aug 01, 2015

Don't worry, I'm sure they'll find a way say they did it first and successfully turn the law suit back on Samsung in American court.

70. tuminatr

Posts: 1078; Member since: Feb 23, 2009

Exactly because its an Apple product its a feature not a bug

21. Arch_Fiend

Posts: 3925; Member since: Oct 03, 2015

Bro apple has had phones catch fire every year since the iPhone 6, search it up, you'll see lol. funny thing is, you want find info about at least one Samsung flagship catching fire every year.

37. BLUEBLASTER

Posts: 899; Member since: Feb 23, 2014

Wow Nate the bitch is back. Where did you go hiding?

65. theviolinist

Posts: 209; Member since: Feb 03, 2018

problem is, only one xs max exploded, in contrast with 1000 of note 7

71. iushnt

Posts: 3019; Member since: Feb 06, 2013

I guess 38-40 of Note 7

73. wickedwilly

Posts: 449; Member since: Sep 19, 2018

1000? where do you get that from, it was under 100, with 35 being the official figure in the US when the recall was announced.

6. Subie

Posts: 2223; Member since: Aug 01, 2015

As I was reading I though: Wow, no mention at all of the Note 7. And then I got to the last line...

7. NateDiaz

Posts: 1075; Member since: Mar 03, 2018

Why would anyone not mention the superstar that started explosion trend

9. Gryffin

Posts: 19; Member since: Dec 19, 2018

hence proved that apple is 2 years behind.

10. Subie

Posts: 2223; Member since: Aug 01, 2015

That superstar decided to retire as his old tricks weren't working anymore. Future generations have moved on and decided not to use his old tricks. Oh wait, read post #5.

11. NateDiaz

Posts: 1075; Member since: Mar 03, 2018

Did you say old tricks? https://www.businesstoday.in/technology/news/samsung-exploding-phone-galaxy-note-9-burns-woman-purse/story/282474.html Guess it's not that old, even Note 9 taking inspiration.

17. VasiliS7

Posts: 183; Member since: Jan 10, 2017

This was fake. There is no other report or proof that was real.

18. Subie

Posts: 2223; Member since: Aug 01, 2015

Yup, but as the article says - occasionally reports of battery fires do come from other manufacturers as well. That does not mean there will be a "trend". You however are suggesting there will be a "trend" of iPhone XS Max explosions. I've graciously put quotation marks around the word trend so that you may look up the definition.

53. TechNeck

Posts: 612; Member since: Aug 29, 2014

That was found out to be false...

* Some comments have been hidden, because they don't meet the discussions rules.

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