If you've been keeping an eye on the comprehensive 5G reports and speed tests conducted by trusted analytics firms like RootMetrics and OpenSignal in the last year or so, you may have noticed AT&T's name tends to rarely come up in conversations trying to proclaim the industry's current champion and anticipate future winners of the key speed and coverage battles.
While Ma Bell avoided Verizon's strategic mistake of relying exclusively on mmWave technology for its first 5G rollout phase, challenging instead T-Mobile's towering "nationwide" low-band 5G availability as early as last summer, its lack of mid-band spectrum put the operator in a similarly tricky spot from a speed standpoint.
Luckily, the FCC gave Verizon and AT&T the perfect opportunity to catch up to Magenta in that particularly crucial field by holding its biggest auction ever, but although both carriers committed a boatload of cash to the mid-band 5G expansion cause, said financial efforts might ultimately prove largely ineffective.
In the short term, that could prove an effective customer retention strategy, but when it comes to driving actual subscriber growth, Ma Bell's plan remains unclear. That's mainly because the third-largest wireless service provider stateside has such "scarce resources" that its top executives aren't even bothering to "make the case that theirs would be the best network in the era of 5G", as noticed by multiple financial analysts quoted by LightReading.
Basically, AT&T's limited mid-band 5G spectrum stockpile, even after spending more than $23 billion in that aforementioned recent auction, leaves the carrier with only one undesirable marketing option going forward. Instead of trying to paint its 5G network as the "best" choice for speed junkies out there, AT&T may ask you to settle for a "good enough" service in the near future.
Good deals are not enough to win this war
Of course, there's more to 5G than mid-band spectrum (namely, low-band and mmWave connectivity), but as already highlighted by T-Mobile's "Ultra Capacity" signal, this is truly the wireless industry's holy grail, delivering by far the greatest balance between speeds and availability.
Despite planning to splash up to an additional $8 billion on top of the aforementioned $23B to deploy the newly acquired spectrum and thus substantially improve its lagging 5G network in many places, analysts (and T-Mobile) simply don't believe AT&T's assets are rich and vast enough for the speed and coverage gap to ever be closed on a large scale.
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The only other card Ma Bell can play is the value of its 5G services (hence the recent access expansion to a bunch of legacy plans), but in the long run, experts expect the appeal of such promotions (and device deals like free iPhones for new and existing customers) to "wane." Either way, that's a dangerous road to go down to when competing against T-Mobile, which often likes to throw free lines at everyone just for the fun of it.
All in all, AT&T may have painted itself into a corner with a mix of bad choices and objectively poor resources, and the only way out of this pickle is to hope customers will be fine choosing "good enough" 5G speeds and aggressive promos.
Adrian, a mobile technology enthusiast since the Nokia 3310 era, has been a dynamic presence in the tech journalism field, contributing to Android Authority, Digital Trends, and Pocketnow before joining PhoneArena in 2018. His expertise spans across various platforms, with a particular fondness for the diversity of the Android ecosystem. Despite the challenges of balancing full-time parenthood with his work, Adrian's passion for tech trends, running, and movies keeps him energized. His commitment to mid-range smartphones has led to an eclectic collection of devices, saved from personal bankruptcy by his preference for 'adequate' over 'overpriced'.
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