Which Android manufacturer is the fastest to update its devices? Which carrier?

Which Android manufacturer is the fastest to update its devices? Which carrier?
So which Android manufacturer is the fastest to update its devices? Lock in your response. Ok, the answer is, with an average time of 4.8 months, HTC. In second place is Samsung. Thanks to the quick 4.5 months it took to start updating the Samsung Galaxy S III, the Korean manufacturer was able to improve its average time to 6.9 months. Motorola was third with an average of 8.6 months to update. Besides that average, Motorola has received low marks for failing to update models like the Motorola DROID 3, Motorola ATRIX 4G and Motorola PHOTON 4G. LG was last with an average 11.8 months to update.

Looking at the carriers, T-Mobile was the speediest with an average time of 5.8 months with Sprint coming in second with an average 6.5 months before update. Coming in third was AT&T which took an average of 7.8 months to update an Android model. And last, with an average of 8 months, is Verizon. Actually, that is no surprise as many of Big Red's customers have bitched about the slow updating at the nation's largest carrier. A case in point, look at the Samsung Galaxy S III's update to Android 4.1. Sprint was the first with the update in late October followed by T-Mobile which rolled out the update in mid November. In early December, AT&T subscribers had to pull the update out of Kies. Last Friday, Verizon started disseminating the update at last.

It's a no-brainer, but we should point out that if speedy updates are your thing, then the stock Android Nexus will always be the answer. On Sprint and Verizon, the Samsung GALAXY Nexus updated in only 2.5 months.

source: ArsTechnica via BGR



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40 Comments

40. DevonJames

Posts: 10; Member since: Dec 30, 2012

AT&T seems to do a lot of updates, which keeps them relevant while building its 4G LTE network. I've got the service here in Austin and it helps my graphics design work tremendously when it comes to sending large files quickly.

37. snowgator

Posts: 3630; Member since: Jan 19, 2011

I would be more interested in which manufacturer and carrier updates the most devices, as a % of those that they release. Still, this is a nice feather in the cap of HTC which has taken some abuse in the last couple years. Also good to see Samsung up there. Just the pure volume of devices sold needing to be updated has to be a logistic challenge.

36. ronjr123

Posts: 88; Member since: Feb 16, 2012

What was happened to view as one page option? For being a cell phone geek web site, why would you not understand that viewing articles like this on a CELL PHONE is best on one page? This has really taken away from the user experience of you site.

35. kanagadeepan

Posts: 1292; Member since: Jan 24, 2012

Reg operators, its SMALL ---> BIG, in order of giving better updates -- T-Mobile, Sprint, AT&T, BigRED Wrt phone makers its order of Nexus phone makers:- 1. HTC (Nexus 1 maker) 2. Samsung (Second Nexus maker Nexus S) 3. Motorola (Third or HoneyComb Nexus [almost] maker remember XOOM) 4. LG (Fourth Nexus -- Nexus 4 maker)...

34. ghanemsam

Posts: 64; Member since: Nov 21, 2012

and as usual HTC in the first place

33. jibraihimi

Posts: 816; Member since: Nov 29, 2011

No Sony in the list.........!!!! Does this mean that Sony doesn't even update their smartphones..........???!!!!

32. techloverNYC

Posts: 601; Member since: Nov 20, 2012

that is why I choose nexus 4, first one to get updates one reason ppl stay away from andriod is because of the lack of updates. U never know when you will not receive the next major update........ A typical cellphone contract time frame in the US is 2 years. That means the cellphone should have the updates within the 2 years, if it failed to provide that you cant justify the high price tags.

31. XPERIA-KNIGHT unregistered

bitched? hmmm lol

30. Neto007

Posts: 2; Member since: Dec 21, 2012

hey how about sony? my idol.

29. shuaibhere

Posts: 1986; Member since: Jul 07, 2012

Asus is first roll updates if we add tablets in to the list...

28. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

Funny that on the chart for LG, there is no second update bar. Also, Alan's getting a bit vulgar with the Verizon customers. Lol

27. Fuego84

Posts: 357; Member since: May 13, 2012

Bitched instead of complained. Lol

26. DigitalMD

Posts: 226; Member since: Feb 17, 2010

Seems HTC should have gotten some poor marks for dropping support and never updating several devices. I have owned two HTC devices what went EOL after less than a year and never saw an update. Never again

25. AliNSiddiqui

Posts: 382; Member since: Sep 19, 2012

Besides the nexus, HTC only gave their phone one update unlike Samsung which is getting ready to give SII its second update which is Jelly Bean.

24. skymitch89

Posts: 1453; Member since: Nov 05, 2010

Where's the Galaxy S3 for Sprint? You guys don't have anything about it. It was the first US variant to get updated to Android 4.1.

23. melvinwilson

Posts: 4; Member since: Dec 21, 2012

Considering the mobile ecosystem.,,.... Nokia is best in updating their Devices.,,. They never forget their customers!!!''!

38. Martine

Posts: 102; Member since: Oct 20, 2011

Yeah! the same way they upgraded my X6 and N97 (high end phones at that time) to S^3 and the same way Lumia 900 ($700 phone) users are enjoying WP8 at the moment.

39. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

nokia did drop the ball on the 808 though phone came out this year and they have killed off any major updates by ending symbian they slapped everyone that bought the 808 in the face. especially for the price of the phone so they do forget there customers, especially loyal ones. they wanted to make the transition to wp8 so bad they dropped those who went for there big symbian hitter

20. InspectorGadget80 unregistered

NEXUS, SAMSUNG & SONY. Motorola HTC BOTH SUCKS at their updates.

17. HTCOE

Posts: 650; Member since: Nov 20, 2011

Go NEXUS !

16. wendygarett unregistered

Android used to have third update, what happened now? Smh

15. Sniggly

Posts: 7305; Member since: Dec 05, 2009

So these actually go from the original release date of the phone, not when the update becomes available at all.

14. yowanvista

Posts: 341; Member since: Sep 20, 2011

Why on earth would someone use a carrier locked device? C'mon not everyone is as dumb as the U.S

8. ncv144

Posts: 126; Member since: May 04, 2012

I would actually say Asus and ZTE, Asus always updates really quickly and ZTE had the first non-nexus device up to 4.2, which was just a midrange phone.

12. s1ebee

Posts: 20; Member since: Apr 04, 2012

Yeah... Have to agree. Asus are really swift with their updates. Even without the nexus 7, their light skin on android Is perfect for swift updates.

21. hung2900

Posts: 966; Member since: Mar 02, 2012

But the quality of many updates are very very bad. Bad kernel also.

7. johnnh

Posts: 37; Member since: Dec 18, 2012

where are the "new motorola" devices? atrix hd 5 months, razr m 1 month, razr hd 3 weaks. Phonearena's incomplete chart pisses me off

9. Cynipap999

Posts: 138; Member since: Nov 15, 2012

Oh give PhoneArena some credit "Johnny", they're just upset and disoriented that they can't inject ipHone in there. But alas, I have, so all is well and merry.

6. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

Heh... I saw these numbers posted on a different site (sorry for cheating on you PA), yet with an entirely different slant. Amazing how any two people can take the same data and arrive at two entirely opposite implications.

10. nnaatthhaannx2

Posts: 820; Member since: Oct 19, 2011

I find PA to be one of the least biased sites. I like the news that Gizmodo posts, but I can never agree with the writers (nor the commenters) opinions.

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