Walmart testing 'Scan and Go' concept that lets you use your handset to shop at the store
posted by Alan F. / Sep 01, 2012, 7:27 PM
In March, Wal-Mart's chief financial officer Charles Holley, announced plans to increase the number of self checkout lines at Walmart stores. Currently, 1,600 of the 4,500 Walmart and Sam's Club stores offer such a checkout option. Other retailers, like furniture warehouse IKEA, have started to do away with self checkout lines, complaining about shrinkage, lost revenue and the lost opportunity to interact with customers.
Last week, Walmart sent out an email to employees seeking testers for 'Scan and Go' at the supercenter near the Bentonville company headquarters. The company gave those testing the system $100 and a $25 gift card to get feedback on how user-friendly the system is. The entire concept has come from inside the retailer's Silicon Valley tech lab @WalmartLabs which did the redesign on the company's website.
The cellphone scanning could allow Walmart to collect data from its shoppers while also tracking customers as part of a loyalty program. Knowing the shopping habits of its customers could let Walmart offer coupons for specific products to be sent to the cellphone of shoppers inside the store who have purchased the product in the past.
Posts: 1482; Member since: Sep 30, 2009
interesting but I can see alot of theft here. Put stuff in the basket and dont scan it while scanning other stuff . Means they will have to have someone do what they do at sams and look at everything before you leave. So you loose cashiers but gain more people to look over merchandise purchased
posted on Sep 01, 2012, 7:35 PM 3
Posts: 2340; Member since: Feb 14, 2011
Well the difference would be that in Walmart it would be harder to get through the door because they actually have scanners where you exit that alert when someone is taking something out of the store. At Sam's Club, they just have a person that is suppose to be "checking to make sure you bought everything in your cart", but I think we all know that they just take a quick glance without giving it much thought.
posted on Sep 01, 2012, 9:13 PM 1
Posts: 1459; Member since: Mar 09, 2010
Some stores have scanners that scan for merchandise not accounted for when a customer leaving the store and a "loud" buzzer goes off. Security steps in and checks all merchandise purchases with receipts before letting you go.
posted on Sep 02, 2012, 6:34 AM 1
Posts: 8; Member since: Jun 18, 2012
Sounds good too bad you'd have to go to a walmart to do it
posted on Sep 01, 2012, 7:47 PM 0
Posts: 168; Member since: Feb 28, 2012
yea, too bad its walmart. I mean who goes THERE right. Who would want to buy groceries, clothes, toys, and guns, while getting their oil changed. Such a silly place to implement this new technology. maybe victorias secret?
posted on Sep 01, 2012, 8:05 PM 6
Posts: 8; Member since: Jun 18, 2012
while dealing with overweight people walk extreamly (or drive those little rascals) slow while letting their 17 kids run around the store. Walmart is a great concept but sadly attracts the lowest of the low to shop. I'll go to 5 different stores so I can leave with a higher faith in humanity then when I started.
posted on Sep 02, 2012, 4:24 AM 0
Posts: 902; Member since: Sep 29, 2011
It becomes a problem when the concern of a retailer, which is justified to some point, is geared at only being profit and nothing else. Those people this company employs are individuals they have a responsibility to. I am all for an enjoying shopping experience and new technology to assist that but not at the expense of thousands of jobs afforded by Walmart. I understand some jobs can easily be pushed to other areas but this is one reason why unemployment is what it is.
posted on Sep 01, 2012, 8:14 PM 2
Posts: 506; Member since: Aug 07, 2011
It may seem like that, but I dont see small businesses hiring ppl over 65 to stand at the entrance greeting people. They also employ ppl with disabilities and down syndrome. This tecnology will create jobs for those too old to learn a career or those that have physical limitations so their jobs simplified to something as simple as reviewing your cart and make sure everything is paid for. BTW if you work at Walmart you get 20% off your entire Sprint bill every month =D
posted on Sep 01, 2012, 10:46 PM 1
Posts: 620; Member since: Mar 13, 2012
This is a way to become more efficient. This was created by technology and the desire to make things better. In the end the purpose is to save money, something every business does. The biggest argument in favor for this is that it creates jobs, not takes away jobs. A company has a vision to create something so it hires people to develop, design, and test a new product. Then people are paid to manufacture it and more people are hired to install and maintain the system. Innovation makes companies more competitive. More competition is good for the consumer. To say this is bad because it’s only Walmart wanting to make more money is naive. Would you rather they lose money and have to lay off employees?
posted on Sep 02, 2012, 9:00 PM 0
Posts: 4; Member since: Jun 28, 2012
Speckle..I agree with you, and Bucko..seriously??!! Not to offend anyone above 65, with physical limitation or down syndrome.. but you're talking about Walmart with thousand or more people shopping everyday? Every job required certain qualification, maybe to work as 'checkers' at these places look easy but it could be MAJOR LOST for the company if they missed some items or good that,s been "slip" hide" without paying by customers everyday, at least with cashier she/he scan all the item and put it in the bag Secondly scanner on the exits door useless anyway, coz no body will check one by one on every customer. And how about people below 65, no degree, and limited in term of job opportunity?? And who cares about sprint , if I work for Walmart which is NEVER.. I will use straight talk instead more dependable and affordable..
posted on Sep 02, 2012, 1:35 AM 0
Posts: 549; Member since: May 20, 2012
Great, as if the lines in wal-mart didn't go slow enough, now w'ell have white trash Earl and Beth mom and dad with their screaming, ill parented kids holding up the line while they try to pay for their china products using a "pay as you use" smartphone purchased using their welfmare check to buy processed foods to cover their expanding and lazy ass waistlines And an even quicker way for you to by your uneeded china made sh1t from a manipulative, fear mongering and otherwise corrupt woldwide corporation. /former Wal-mart employee during college days
posted on Sep 02, 2012, 12:20 PM 0
Posts: 6023; Member since: Dec 30, 2010
I seriously doubt that white trash folks on welfare would even know where to look for the app....let alone use it. Think about how many and the types of ppl that shop online and use banking apps on their phone...This is who is going to take advantage of this....next time you go to a store that has self service check out.....pay attention to who actually uses it... I can almost guarantee it isnt who you describe. And if it is....its few of them.
posted on Sep 02, 2012, 9:08 PM 0
Posts: 3165; Member since: Jun 19, 2010
That figure from Walmart has to be bogus. My local walmarts are WAY TOO CHEAP at staffing cashiers. Except for the christmas shopping season, the max amount of cashiers they would have is like 5, even there there's like 30 or so registers. They dont even staff all the registers at any point during the christmas shopping season, not even on Black Friday. But doing this sounds like them, they seem to want to make cuts to costs for employees first, everything else second.
posted on Sep 03, 2012, 5:31 PM 0
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