Verizon raising fees for upgrades and activations starting next week

Verizon raising fees for upgrades and activations starting next week
Big Red is ratcheting up the fees it charges to activate a new line, or when customers upgrade to a new phone. Starting on February 5th, the activation fee rises $5 from $35 to $40. The upgrade fee will go up $10 to $40. Verizon last raised that fee back in 2012, and says that it has been 10 years since it touched the activation fee.

As 2014 came to an end, Verizon remained the largest mobile carrier in the U.S. with 108.2 million retail connections. Verizon's wireless operations took in $23.4 billion in revenue during the October to December period last year. Fourth quarter operating income was down 11.7% to $5.5 billion.

Verizon added nearly 2 million postpaid customers in the last quarter of the year. Sprint has focused on Verizon and AT&T customers by promising to cut their monthly bills in half if they switch. T-Mobile CEO John Legere, no doubt, will look at these fee hikes as a consumer "pain point" and will consider ways to build an Un-carrier incentive around it.

Verizon customers can avoid the increased fees. All they have to is refrain from activating any new lines, or upgrading to a new phone.

via: PhoneScoop



1. TreyTreyTaylor

Posts: 728; Member since: Dec 21, 2010

Blah blah money, blah more money blah...

14. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

If you don't resign a contract with Verizon they will lower the plan by $25.00. So just buy the phone outright & stay month to month. Enjoy the $25.00 non contract discount they give... I am on a share plan with my wife, we have 10GBs so when her contract runs out it will drop another $25.00 for a grand total of $50.00 off per month! So with my work discount, I will pay $131.00 per month once her contract runs out.

19. blyfinn

Posts: 1; Member since: Jan 28, 2015

Is there any truth to this? I have never heard of a $25 discount for not signing a contract and buying a phone outirght....

23. eN16HTMAR3

Posts: 253; Member since: Oct 08, 2013

Yes, you get a $25.00 discount for being on VZW Edge (with 10GB's of data) and when the phone is paid off that discount will remain on the account. Or if you are out of contract you can call and request this discount added to your monthly bill. It is not something that VZW will add on normally w/o having to call them.

29. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

They added it without me asking for it... That's why I called to see what was going on...

48. AliGee

Posts: 20; Member since: Nov 12, 2014

How about if your not in the edge program? do they still give you the discount. I am off contract now because I am grandfather in my everything unlimited plan so I bought my Note 3 full retail and I haven't received no discount...

69. ldenningjr

Posts: 15; Member since: Apr 20, 2014

You have to be on the more everything plan. Not the nationwide plan your on.

96. epicrocks

Posts: 6; Member since: Jan 28, 2015

Yup, as long as you are not on contract and in the "more everything plan". If you have unlimited internet, you will not qualify for the discount.

78. Andman314

Posts: 61; Member since: Apr 27, 2011

Will this even work if i still have the unlimited data plan and 1400 minuets plan? Im an old family plan and ive been out of contract for years.

93. TheMan

Posts: 494; Member since: Sep 21, 2012

No. This only applies to the More Everything plans. If you use that much data you should keep your unlimited plan and pay cash for your devices. If you don't, do the math (or have someone do it for you) and see if it's worth losing your golden goose data plan

27. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

I signed a contract with Verizon, then my contact expired... Then they lowered my bill by $25.00 because I was off contract month to month. So to keep that I just bought my phone outright & I am still saving those $25.00. This October my wife's contract expires & they should lower the bill by another $25.00...

46. epicrocks

Posts: 6; Member since: Jan 28, 2015

Yup, just visit a Corp. store or call customer care and if you are out of contract, have a smartphone, and you're on the more everything plan you can enjoy a nice 25(10gb or above, $15 10gb or >) line access discount. If you have a basic phone, I believe the discount is already incorporated into your pricing regardless of contract status.

61. miles16852

Posts: 241; Member since: Oct 20, 2011

you need to come out from your rock BLYFINN !! , its been going on for awhile now,, TMOB started it, if you buy the FULL retail price of the phone, you do not need a contract, a contract is simply the monthly finance cost of your phone paid for monthly, usually it is 24months!

83. antmorgan2004

Posts: 1; Member since: Jan 28, 2015

Yes, You only get the the $25 discount if you're on Verizon Edge with the More Everything Plan 10gb or higher and $15 discount with everything less than 10gb. In retrospect, you get the discount, but you use that same discount for the price of the phone you pay each month. For example, iPhone 6 may cost $25 a month on Verion Edge. Since you have a 10gb plan or higher, you recieve a $25 discount which breaks everything even. 10gb plan $80+ access fee $15=$95+($25 discount-$25 iPhone monthly) Mobile Consultant for Att, Sprint, Verizon

95. nickpisp

Posts: 1; Member since: Jan 29, 2015

It's true. They sent me an email offering the discount after I bought a phone.

20. JakLee

Posts: 16; Member since: Jan 19, 2015

and with tmobile you pay $100 for 2 lines of unlimited.

22. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

& T-Mobile service sucks compared to Verizon Wireless!

72. theo14461 unregistered

I had Verizon, AT$T, and Sprint. They all suck! Been on T-Mobile for years, and couldn't be happier at a much lower rate. Screw those rip-off companies.

102. Doc_Oc

Posts: 20; Member since: Aug 01, 2014

What exactly "sucked" about Verizon? They are a bit more expensive, but the service is rock solid. I have been with Verizon for over 15 years and have never had a dropped call or been in an area without service. This cannot be said for the other three.

38. Deadeye37

Posts: 300; Member since: Jan 25, 2011

Actually, we got hooked up since we've been with T-mobile for a long time (11 yrs). We have $70 for unlimited talk, text, and data for me and my wife. Granted Verizon has a bigger/better network, but 95% of the time T-mobile works great for me and even with the guys discount and going month to month for him and his wife, we are paying almost half as much. I like saving $732/yr with T-mobile. :)

43. Salazzi

Posts: 537; Member since: Feb 17, 2014

Wow.. that's a phenomenal deal!

49. Deadeye37

Posts: 300; Member since: Jan 25, 2011

Oh, did I mention that I got a free 802.11ac router from them also for free? I love the Uncarrier!

45. cripton805

Posts: 1485; Member since: Mar 18, 2012

There's a couple of keywords there... "Work Discount" You would be paying $131 AFTER they remove $50 of edge. So right now you pay $181. What would your payment look without a discount? It would look like $100 per line. I pay $35 for Boost Mobile off of Sprint. I live in a small city surrounded by rural farmland in Central CA. I rarely lose reception and if I do, all carriers do. Sometimes ATT works a bit more in rural areas. Their data speeds are super fast, but were already getting 4g. I used to get 45down on LTE Verizon, but a lot of restaurants have wifi. My house and my job. I realized that having Verizon was a luxury that was costing me over $2,000 a year for two phones where I could be using wifi. Honestly, I havent seen a difference with my lifestyle and area for coverage. I actually like Boost mobile better than any carrier Ive ever had. No hassle billing and I can buy phones off of a shelf at cheaper discounted prices whenever I feel like upgrading. I wish we had the Droid Ultra, but oh well.

64. jmfdiver

Posts: 1; Member since: Jan 28, 2015

SuperAndroidEvo, I have good news for you. I work at Verizon, and our 10gb plan dropped $20, although it was not an automatic switch. So if you are still paying $100 + 40 per smartphone, you can drop that to $80 + 40 per smartphone. And once you're out of contract, you still get those $25 credits. Call customer care and make sure you're at the $80 price point for 10gb of data. That will drop your bill to $110 when both of your lines are out of contract, and that's not even including if you have a work discount.

57. medicci37

Posts: 1361; Member since: Nov 19, 2011

Great timing Verizon!

70. theo14461 unregistered

If there's a devil on earth, Verizon is it. Biggest rip-off company in America.

77. cheeseycheeser

Posts: 413; Member since: Mar 24, 2011

It's amazing to me that a company can be so anti-consumer and yet stay #1.

94. Rhinoface

Posts: 179; Member since: Dec 05, 2014


79. downphoenix

Posts: 3165; Member since: Jun 19, 2010

Im done with the contract game myself. Happy as a clam on Cricket, 2 lines for $70 a month, no overages, and with the promos I got between credits from switching from sprint as well as mail in rebate cards I'm waiting on. Between the $200 in service credits (Which I already got) and the $150 in rebate cards (probably in about 2 months) I won't have to pay for service for 5 months, can't beat that!

92. FormerVerizonEmployee

Posts: 1; Member since: Jan 29, 2015

I worked for VZ up until last week. If you saw how lower to mid level management treated it's employees, ran it's business operations, and wasted shareholder money, you would be amazed/flabbergasted. Massive layoffs are right around the corner. This company is top heavy, and so many employees in store operations are wasteful and unnecessary. Trust me, seek other carrier opportunities. This company is full of greed.......

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.