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(Update: Fixed) YouTube Music partially down on the web and all mobile devices

By Johanna Romero

Updated: Jan 25, 2023, 8:10 AM

Apps Google

(Update: Fixed) YouTube Music partially down on the web and all mobile devices

UPDATE: After providing a workaround that involved clearing the YouTube Music cache, TeamYouTube finally provided an update last night that confirmed the issue is now fully resolved.

The original story continues below.

YouTube Music is experiencing a partial outage that is affecting the home page and loading of many listeners' playlists and library. The issue was discovered around 1:50PM PST today and is happening across all devices, including the web.

The issue was tweeted by the official Team YouTube account after reports of the outage started flooding in. When opening the app, the Library and Explore tabs appear empty, as if nothing was ever added to them.

Additionally, artists pages and albums fail to load and cover art appears to be missing. The issue was also reported and is being documented via the YouTube Music Help page where Team YouTube has confirmed that the Music team is actively working to resolve the issue.

looks like @youtubemusic Home is down for some of you at the moment, working on a fix rn!! we’ll let you know when you can get back to your tunes

in the meantime, you can follow here for updates https://t.co/oqodea9NPF
— TeamYouTube (@TeamYouTube) January 24, 2023

One workaround that has been offered by the team is to access your playlists from youtube.com, which is working at the moment without issues.

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Johanna 'Jojo the Techie' is a skilled mobile technology expert with over 15 years of hands-on experience, specializing in the Google ecosystem and Pixel devices. Known for her user-friendly approach, she leverages her vast tech support background to provide accessible and insightful coverage on latest technology trends. As a recognized thought leader and former member of #TeamPixel, Johanna ensures she stays at the forefront of Google services and products, making her a reliable source for all things Pixel and ChromeOS.

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