The Galaxy S8's display isn't red because of defective hardware, says Samsung

The Galaxy S8's display isn't red because of defective hardware, says Samsung

At the conference call following its first-quarter earnings report, Samsung officially stated the Galaxy S8 display's red tint issue is no hardware defect, but an optional feature that can be freely changed. The company carried out a thorough inspection of the handset with the goal of ensuring product quality and found no faults.

With these statements, Samsung intends to dismiss rumors of faulty chips or a malfunctioning display driver as the culprit. It also promised to deliver an update that will enable a more neutral tone by default. Currently, users do have the option of changing the screen color temperature according to their preferences. It's available in the handset's Settings > Display > Screen Mode > Color balance meny

An upcoming update is also expected to address some Wi-Fi reception issues as well.

Basically, this is the good old "it's not a bug, it's a feature!" play on Samsung's behalf. Frankly, no big manufacturer is immune to miscommunication or questionable decisions like making a beautiful phone's display appear obnoxiously red. Save for the awkward initial impression it caused, it's safe to say the red tint issue is very mild and can be laid to rest.

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Galaxy S8
  • Display 5.8" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 64 GB + microSDXC
  • Battery 3000 mAh(30h talk time)

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42 Comments

1. Xperia14

Posts: 1205; Member since: Sep 01, 2015

"An optional feature" LOL they should charge €100 more for it.

42. Settings

Posts: 2943; Member since: Jul 02, 2014

Sssshhhh... Apple might get some idea from this.

2. Tyrion_Lannister unregistered

It's an overblown issue which is in all OLED displays since years, just because people love Samsung and issues in one sentence. I've never seen people crying so much over color calibration. The same people whose own phones are probably way off of proper sRGB accuracy.

12. marorun

Posts: 5029; Member since: Mar 30, 2015

Tyrion when you buy a flagship from samsung you are entitled to the best screen with the best calibration ( since S6 its like this ) this is nothing more than a mistake in calibration of the oled panel itself. I would like display mate to test the screen of the S8 affected by this against one who do not have thats issue ( after the patch is done ) see if both will have identical scoore. IF they do i will agree its simply calibration defect. Otherwise the matter is still open for speculation.

27. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

What? You are entitled to get the best possible color settings which will simply vary. You have the option to adjust them to your liking. When you are stamping out 20M phones per month or more, you cant sit and give every single phone a 100% color calibration. It simply needs to be reasonably even. You sound way critical dude You're worse than PA. You all are a bunch of tech wannabes, who have never worked in a tech skilled job. Working in a phone store requires ZERO skill. Come do the work I do for a day and you will see that tiny knowledge you have will fail...as will all these PA writers. I work on various tech all day every day and have for more than 30 years. I speak only from experience and I can tell you right now you are wrong. You work at a phone store. That doesn't mean you know any more about making phones than anyone else. I've worked in both factories and assembly plants. And I know for a fact, that you can roll 2 identical looking products off an assembly line or a factory floor, and both products won't be 100% identical "somewhere". Example...a cars engine is "tunes" to a spec. That "spec" says that the engine must be tuned to run a certain way within a "margin of error". That margin could be +10/-10. As long as it is within that margin, it will pass inspection. Now, once you get your car home, you can take it to a mechanic or if you have the knowledge, you can change it to be where you want it to me. But no engine will ever be tunes to 0pt...or 100% tunes to perfection. It is a mathematical impossibility. That is why we have marginals of error to begin with. Anything that is mechanic works this way due. Even airplanes. All airplanes operate in a margin of error. As long as you don;'t go outside that margin, the plane will fly like it is suppose too. Working ion a phone store, doesn't not give you engineering technical knowledge.

33. Plasticsh1t

Posts: 3091; Member since: Sep 01, 2014

"I work on various bulls**t all day every day and have for more than 30 years. I speak only from my butthole and I can tell you right now you are wrong" FTFY.

22. McLTE

Posts: 922; Member since: Oct 18, 2011

do you actually have the phone? The pick hue is VERY annoying! And this is NOT just a color calibration issue. There are some phones that do have issues. My phone has a definite pink band across the top that's plainly visible when the notification screen is visible. It also has a pink splotch of color lower on the screen. it's very very annoying. I'm getting a new S8+ shipped to me because of this.

41. Macready

Posts: 1811; Member since: Dec 08, 2014

We have the S8 and S8 Plus and there is nothing to see in terms of pink or reddish hues or bands.

26. SYSTEM_LORD

Posts: 1168; Member since: Oct 05, 2015

Weren't you arguing just the other day about Samsung and OLED being the best with colors? Why the laissez-faire attitude all of a sudden?

37. Tyrion_Lannister unregistered

What? This is a specific device you moron. I was talking about OLED screens, not the Galaxy S8 display. There are bad OLED and there are good LCD displays. That doesn't make the technology any different. BTW, I was talking about color gamut, not color calibration. Those are completely different. If you don't understand it even now, only God can help you.

3. Plasticsh1t

Posts: 3091; Member since: Sep 01, 2014

They're trying really hard to find pathetic excuses for their failed product. This phone screams bad in everything.

6. cmdacos

Posts: 3872; Member since: Nov 01, 2016

Just keep crying in the corner and lashing out.

23. Plasticsh1t

Posts: 3091; Member since: Sep 01, 2014

Keep tardin' tard muffin.

7. jellmoo

Posts: 2531; Member since: Oct 31, 2011

I'm not the biggest fan of the device, but that's ridiculous hyperbole.

13. marorun

Posts: 5029; Member since: Mar 30, 2015

Agreed he is exagerating but still S8 feel like a rushed out phone way too much at is price range...

16. Youngquenga41

Posts: 63; Member since: Apr 03, 2017

Rushed out phone? The damn thing releases one year two months after the s8 edge, how is that a rushed product? Dude have two seats in the dumb corner.

30. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Rushed? It came out later than the S7 did. You have no idea what rushed is...just shutup dude. You work in a phone store. The S8 was workedon for at leats a year. I hardly find that being rushed. How about you show how stupid you are by rushing to judgment an stupid conclusion. A rushed phone woudl be a phone that an OEM says, "today we started work on a new gadget and we will release it next week." That woudl be rushed. We just got a article where Samsung is already working on the S9. It wont be released for another 10 months. Is that rushed? Its not rushed. You're just dumb!

10. Tech_fan

Posts: 94; Member since: Mar 28, 2017

the word PATHETIC deserves to you moron..just look at your profile PIC, it reflects your SHEEP BRAIN and your PERSONALITY....https://www.quora.com/Why-do-people-call-Apple-fans-iSheep

24. Plasticsh1t

Posts: 3091; Member since: Sep 01, 2014

Another fugitive from the psychiatry ward. Keep tardin'

34. iushnt

Posts: 3060; Member since: Feb 06, 2013

You should chill. Your response shows how butthurt you are. Come on it's just a phone, no need to cry.

31. Tipus

Posts: 795; Member since: Sep 30, 2016

Pathetic is your math skills. Get some life instead bashing samsung in every post

36. ShadowSnypa786

Posts: 485; Member since: Jan 06, 2017

Dont worry its a failed product hopefully the 70 million OLED screens Samsung make for Apple will have this problem :D then we can see what Apple fans will say :D

4. chancooluk

Posts: 20; Member since: Sep 13, 2015

Oh PhoneArena, you do like to construct fake stories and clickbait articles. Nowhere did Samsung say that the red tint is a "feature". This is the direct quote from Samsung: "Due to the nature of Super AMOLED displays, there can be natural differences in color. Users can optimize the color depending on their preferences." They are saying (and quite rightly so) that AMOLED displays are naturally varied because of the organic material used in their manufacture. The users are given the option to manually change the colour balance if they don't like the default look. It's something that has affected AMOLED displays since forever. The only time it becomes an issue is if the manufacturer doesn't provide a way to calibrate the display, but Samsung does, so it's not an issue.

14. marorun

Posts: 5029; Member since: Mar 30, 2015

Its clearly an issue chancooluk. no S6 or S7 had similar issues. They had different issues like orange or pink bar but not strange colors calibrations. First time i ever see this on amoled screen no matter the OEM. Hopefully its just calibration but even then its unusual and not welcome as usually Samsung device screen calibration is flawless. ( See S6 and S7 )

32. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

So because you "think" the S7 and S6 didn't have this issue, you say its just an S8 issue? HERE ARE THE FACTS https://www.sammobile.com/2015/05/08/samsung-galaxy-s6-edge-has-this-strange-8-bit-color-display-issue/ A google of S7 display issues, also shows it had some issues as well https://www.google.com/#q=S7+color+display+issues I am betting if you Google every single Galaxy that and an OLED display, someone has a post about a display coloration issue...because OLED displays color spectrum can be anywhere...stufus...Stufus is short for stupid dufus! Stop being a stufus. Oh and before you make blind statements of something you clearly have no knowledge of, GOOGLE IS YOUR FRIEND. The reason PA and others are trying to make such a big deal over this, is because of the Note 7 issue. We all know this. The smart people here, even people who rarely post; see what PA is trying to do. Only you ignorant stupid trolling no job or barely job having losers, are riding it like a horse.

5. tokuzumi

Posts: 1821; Member since: Aug 27, 2009

Recall 3.0

15. Youngquenga41

Posts: 63; Member since: Apr 03, 2017

Yes you mommy.

8. Guaire

Posts: 855; Member since: Oct 15, 2014

I can't see where Samsung claimed that issue as a "feature" in your source. As I understand they are basically saying that it's an error may occur in some units due to the nature of Super AMOLED and they have a built-in tool to adjust it to their preference.

9. chancooluk

Posts: 20; Member since: Sep 13, 2015

It's a PhoneArena article. You can't expect factual or objective journalism.

28. sissy246

Posts: 7000; Member since: Mar 04, 2015

IPA like to make up their own words.

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