The Galaxy S8's display isn't red because of defective hardware, says Samsung


At the conference call following its first-quarter earnings report, Samsung officially stated the Galaxy S8 display's red tint issue is no hardware defect, but an optional feature that can be freely changed. The company carried out a thorough inspection of the handset with the goal of ensuring product quality and found no faults.

With these statements, Samsung intends to dismiss rumors of faulty chips or a malfunctioning display driver as the culprit. It also promised to deliver an update that will enable a more neutral tone by default. Currently, users do have the option of changing the screen color temperature according to their preferences. It's available in the handset's Settings > Display > Screen Mode > Color balance meny

An upcoming update is also expected to address some Wi-Fi reception issues as well.

Basically, this is the good old "it's not a bug, it's a feature!" play on Samsung's behalf. Frankly, no big manufacturer is immune to miscommunication or questionable decisions like making a beautiful phone's display appear obnoxiously red. Save for the awkward initial impression it caused, it's safe to say the red tint issue is very mild and can be laid to rest.

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Galaxy S8
  • Display 5.8 inches
    2960 x 1440 pixels
  • Camera 12 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 835, 4GB RAM
  • Storage 64GB, microSDXC
  • Battery 3000 mAh
  • OS Android 9.0 Pie
    Samsung One UI

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42 Comments

35. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

In PA's very first article, when this case up; PA stated in their title Samsung is trying to downplay the red display issue. Which was a flat out lie. Now. What I am happy PA did, is when they posted an article where they all said a piece on how they feel about Samsung. From their own admission we can see that the vast majority of PA writers HATE SAMSUNG. Yet again an outside ASIAN company is beating a US company at something and it kills them. What is so funny, is many of these PA writers, AREN'T EVEN AMERICAN to begin with. The only reason PA is attacking the display everyday is simple. In Samsung ads, they are mostly talking about how beautiful the S8 display is. PA wants to do whatever they can to paint Samsung in a bad light, even resulting to exaggerating the facts, to hopefully push a reader who doesn't know any better to Apple. We already see most of the readers and posters here are just trolls. But there are readers who will read and assume all this bad means Samsung products are bad and just buy an iPhone. Which is what PA wants. You don't have to sensationalize BS. Let the reader read, be objective, non-biased, factual and let the reader make their own decision. But when you resort to outright lying in articles for your agenda, then its a different thing. I personally will bash you and totally call you out. IDGAF what anyone else or even you say about it. I read most the Samsung articles and Apple article son all the tech sites i visit. I rarely comment on other phones because I dont like other brands of phones, because they are boring, or not available on the carriers I use. Sony phones aren't available in the US..at least not the good ones. LG phones to me based on 2 I have owned..suck. HTC phones have sucked after 2011. Blackberry and Nokia phones are even worth mentioning, though I have owned both especially BB on VZW. To go out of your pay to hurt Samsung, but kiss up to Apple is simply bias and its evil. That not journalism, it hate. Because almost ever article you write of Samsung is equally true of Apple and I dont see those same amount of articles. You shoudl do it for both, or dont do it at all. That woudl be the fair and proper approach. No matter which one you like or hate., Because i can go to Cult of Mac right now, a site I know is 100% Apple biased and find 10 articles about Apple that'a re bad, that you never even posted ever. But you did for any bad press on Samsung. Tech news should not be personal. It should be unbiased, factual and help us gain knowledge. Taking something that isnt a problem, and trying to make it one is a douche move. I don't care what your reasons are. Samsung is goign to be the best for a long time, because their total driving force is not their bottom line. Their total driving force is they want to be at the top of every possible thing they get involved in. If everyone did that, Samsung wouldnt have been at the top

25. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Because it isn't adefect. It's a calibratiuon issue, where Smasun ghas allowed for you to adust it yourself. The sofwtare makes minor adjustments. But we know PA wants it to be a hardware defect or issue, which is why you keep talkign about it. We already posted a link from a rewviewer who showed that iPhoen actually display MORE red than the Samsung phones. SDo you consider it a defect? NO! So why are you bringing it up over and over again? Because you Samsung haters writers, wnat it to be an issue. I have both S8's and neiother of them showed any color tone I can perceive. They have a soft bluish hue that is natural to OLED because in the RGB spectrum, blue is the strong color based on Samsung pixel arrange. Its why the sky appears blue to in real life. We all know light is made up of 3 main colors. Green and blue are the softest colors on your eyes and if you look at Samsung color tones, greens and blues are it strongest colors and reds are not. We see this in photos, videos and on the display. PA is just a BS Samsung hating shill site, who will try to make any thing they can rip to be negative about Samsung devices, because the fact is they are so good, that the phone they like most looks like the toy it is next to it. Get over it PA. No phone whether you like the phone or not, will always be the best. When Apple had the best phone, they should have busted their ass to keep it that way. They chose to bust their ass to increase profits without giving you anything except a borderline decent device overall. https://www.youtube.com/watch?v=WTQr6VwMfBI In this video, the reviewer takes a tool, a 3rd party tool not affiliated with Samsung or Apple. Making it 100% unbiased. He test 10 phones and the color spectrum on all was different. He then just check 2 iPhone's where you cant even adjust the color at all, and it was redder according to the tool. How many articles have you posted about iPhone having more red in the color? ZERO. How many articles have you posted saying it could or may not be a defect? ZERO Right now the Galaxy S/Note are the top dogs that every OEM needs to meet or exceed. One day this won't be. One day the S will be in second place as it once was. It could be Sony, or LG or any Android OEM who could step up and do better. Apple simply has no excuse for he iPhone being what it is. You are not gettign what you pay for based on alternative availability. You bias is sickening. You should only care about facts. The facts show the S8 display coloration is hit or miss because that is how OLED technology works. You have the ability to adjust the color. If you took the red slider and reduced it, and it stayed the same, then it would be a defect. Grow the hell up PA!

20. Michigan

Posts: 246; Member since: Nov 19, 2016

PA is having troubles with language right? who said its a feature? idiots.

39. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Probably what tim crook told them while they were busy getting their daily suck on his d!ck...

19. mixedfish

Posts: 1574; Member since: Nov 17, 2013

I reckon these are the binned OLED panels but they used them for production anyway to keep yield up.

17. Tech_fan

Posts: 94; Member since: Mar 28, 2017

HEHE..LUIS D do you think you are so funny...? every article by you and your iFRIENDS shows how butthurt you guys are!!! so why you guys didnt say anything about iphone 7 features???https://www.forbes.com/sites/paulmonckton/2016/12/26/iphone-7-plus-suffering-serious-hardware-problem/#baee46b3da2fhttp://www.digitaltrends.com/mobile/iphone-7-problems/https://discussions.apple.com/thread/7681421?start=0&tstart=0https://www.forbes.com/sites/gordonkelly/2016/12/06/apple-admits-iphone-battery-problems/#b52c6947eed3 so now what PA... actually its not your fault guys, you are like a BRAINWASHED BABY..

18. zebraman

Posts: 68; Member since: Sep 11, 2013

Looks like a lot more major issues for the iPhone compared to a red tint screen that can be fixed in 1min.

21. Tech_fan

Posts: 94; Member since: Mar 28, 2017

no those are iphone 7 EXCLUSIVE FEATURES..

11. pupkin

Posts: 150; Member since: Feb 04, 2015

Seen it in Person, the Red Tint issue is really annoying. Once you see it, you it can't be unseen. It seems like a hardware issue. I pre ordered the S8 and its coming this May 5, I will definitely check my Phone before paying for it.

38. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

A hardware issue that's worse on iPhones yet nobody bats an eye: https://youtu.be/WTQr6VwMfBI

8. Guaire

Posts: 900; Member since: Oct 15, 2014

I can't see where Samsung claimed that issue as a "feature" in your source. As I understand they are basically saying that it's an error may occur in some units due to the nature of Super AMOLED and they have a built-in tool to adjust it to their preference.

9. chancooluk

Posts: 20; Member since: Sep 13, 2015

It's a PhoneArena article. You can't expect factual or objective journalism.

28. sissy246

Posts: 7129; Member since: Mar 04, 2015

IPA like to make up their own words.

29. SYSTEM_LORD

Posts: 1168; Member since: Oct 05, 2015

I just read the article over at GSMArena, and they say something similar, just with a different overtone. "Feature" is PA's sarcastic way of saying a characteristic of AMOLED technology, which is what the other article says. It was definitely an issue when OnePlus pushed out a $300 flagship with a yellow tinted screen. It was a constant joke and issue when LG released a bunch of bootlooping flags, it was also an issue when Apple released the first unintentionally bendable phone, and so naturally this is an issue, too. Either way, this flagship costs too much money to be having pink screens.

40. SPASE

Posts: 261; Member since: May 03, 2013

Phonearena is definitely eyeing the Prestigious Kim Jong-Un Prize For Contributions To Journalism

5. tokuzumi

Posts: 2031; Member since: Aug 27, 2009

Recall 3.0

15. Youngquenga41

Posts: 82; Member since: Apr 03, 2017

Yes you mommy.

4. chancooluk

Posts: 20; Member since: Sep 13, 2015

Oh PhoneArena, you do like to construct fake stories and clickbait articles. Nowhere did Samsung say that the red tint is a "feature". This is the direct quote from Samsung: "Due to the nature of Super AMOLED displays, there can be natural differences in color. Users can optimize the color depending on their preferences." They are saying (and quite rightly so) that AMOLED displays are naturally varied because of the organic material used in their manufacture. The users are given the option to manually change the colour balance if they don't like the default look. It's something that has affected AMOLED displays since forever. The only time it becomes an issue is if the manufacturer doesn't provide a way to calibrate the display, but Samsung does, so it's not an issue.

14. marorun

Posts: 5029; Member since: Mar 30, 2015

Its clearly an issue chancooluk. no S6 or S7 had similar issues. They had different issues like orange or pink bar but not strange colors calibrations. First time i ever see this on amoled screen no matter the OEM. Hopefully its just calibration but even then its unusual and not welcome as usually Samsung device screen calibration is flawless. ( See S6 and S7 )

32. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

So because you "think" the S7 and S6 didn't have this issue, you say its just an S8 issue? HERE ARE THE FACTS https://www.sammobile.com/2015/05/08/samsung-galaxy-s6-edge-has-this-strange-8-bit-color-display-issue/ A google of S7 display issues, also shows it had some issues as well https://www.google.com/#q=S7+color+display+issues I am betting if you Google every single Galaxy that and an OLED display, someone has a post about a display coloration issue...because OLED displays color spectrum can be anywhere...stufus...Stufus is short for stupid dufus! Stop being a stufus. Oh and before you make blind statements of something you clearly have no knowledge of, GOOGLE IS YOUR FRIEND. The reason PA and others are trying to make such a big deal over this, is because of the Note 7 issue. We all know this. The smart people here, even people who rarely post; see what PA is trying to do. Only you ignorant stupid trolling no job or barely job having losers, are riding it like a horse.

3. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

They're trying really hard to find pathetic excuses for their failed product. This phone screams bad in everything.

6. cmdacos

Posts: 4423; Member since: Nov 01, 2016

Just keep crying in the corner and lashing out.

23. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Keep tardin' tard muffin.

7. jellmoo

Posts: 2702; Member since: Oct 31, 2011

I'm not the biggest fan of the device, but that's ridiculous hyperbole.

13. marorun

Posts: 5029; Member since: Mar 30, 2015

Agreed he is exagerating but still S8 feel like a rushed out phone way too much at is price range...

16. Youngquenga41

Posts: 82; Member since: Apr 03, 2017

Rushed out phone? The damn thing releases one year two months after the s8 edge, how is that a rushed product? Dude have two seats in the dumb corner.

30. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Rushed? It came out later than the S7 did. You have no idea what rushed is...just shutup dude. You work in a phone store. The S8 was workedon for at leats a year. I hardly find that being rushed. How about you show how stupid you are by rushing to judgment an stupid conclusion. A rushed phone woudl be a phone that an OEM says, "today we started work on a new gadget and we will release it next week." That woudl be rushed. We just got a article where Samsung is already working on the S9. It wont be released for another 10 months. Is that rushed? Its not rushed. You're just dumb!

10. Tech_fan

Posts: 94; Member since: Mar 28, 2017

the word PATHETIC deserves to you moron..just look at your profile PIC, it reflects your SHEEP BRAIN and your PERSONALITY....https://www.quora.com/Why-do-people-call-Apple-fans-iSheep

24. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Another fugitive from the psychiatry ward. Keep tardin'

34. iushnt

Posts: 3190; Member since: Feb 06, 2013

You should chill. Your response shows how butthurt you are. Come on it's just a phone, no need to cry.

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