T-Mobile's network takes a siesta this morning

T-Mobile's network takes a siesta this morning
Exactly two weeks ago to the day, T-Mobile subscribers ran into some problems with a glitch on the carrier's network that prevented consumers in 12 states and Washington D.C. from going online or using apps on their phones. That day, the peak of the outage took place around 10am EDT. As Yogi Berra would have said, for T-Mobile subscribers it's Deja Vu all over again as many are phoning in complaints today about not being able to make or take calls, and send or receive data.

According to a graph from DownDetector.com, subscribers started reporting problems with the T-Mobile network early this morning, and those complaints continue to rise in volume. 51% of them revolve around internet related problems, a quarter of those complaining say they have no signal, and 22% report that they can't make or take calls. While T-Mobile subscribers in New York and Minneapolis say that their service is now working, subscribers in Louisville, Kentucky and other locations say that they cannot text or go online.

During the course of the day, we will update this story as conditions warrant. If you are a T-Mobile customer, you might want to check in often. Original complaints came from the carrier's subscribers in New York, Brooklyn, Chicago, Mountain View, Houston, Washington, Philadelphia, Minneapolis, Atlanta, and Dallas.


source: DownDetector

FEATURED VIDEO

9 Comments

1. kaintae

Posts: 98; Member since: Dec 14, 2011

Is anyone surprised? It's T-Mobile

2. libra89

Posts: 2141; Member since: Apr 15, 2016

It's weird for this to happen again so soon. Glad to not be on T-Mobile this time like I was when this happened.

3. Kil4thril

Posts: 80; Member since: Oct 05, 2016

Funny. I'm in Louisville. I've been playing on the web since about 6am. No hiccups here

4. djcody

Posts: 201; Member since: Apr 17, 2013

Minneapolis here, no problem all morning on my Nexus 5x

5. remixfa

Posts: 14605; Member since: Dec 19, 2008

Had data issues for a short period this morning in NE FL. not the end of the world. all carriers have issues.

8. PSAfromThisGuy

Posts: 136; Member since: Jan 16, 2017

its the end of the world when your a T-Mobile customer.. I never have any issues with Verizon... Never have. Plus, I can understand customer service when I call them. My friends who have T-Mobile say they all sound like they are in India... haha. what a cheap company aye

6. Pitrich

Posts: 239; Member since: Apr 13, 2016

I'd guess it's them updating large amounts of towers or tower software. Just a guess

7. PSAfromThisGuy

Posts: 136; Member since: Jan 16, 2017

there IS good news for T-Mobile customers though.... Next Tuesday for T-Mobile Tuesday, you'll get another set of movie tickets for free, that way you wont notice when the T-Mobile network crashs... Its a great way of saying "we suck" ....don't ya think? hahahahaahah

9. Cortiz

Posts: 1; Member since: Jul 08, 2017

All I've gotta say is that although T-Mobile has had a few rough patches, it's still the best choice. Here's why: No contracts (how much is an early termination fee? 2yr contract? ) A fast growing network with Coverage through out the country. (except out in the boonies, but it'll get to you guys soon) The first carrier to take a leap into new technology (coming soon) Roaming world wide included for free (unl data & sms in over 140 countries) T-Mobile Tuesday app giveaways (even for non-customers). Digits (one phone up to 5 numbers). SyncUp (WiFi for your car) A great customer service 24 /7/365 to help, with 2 back to back #1 J.D. Power awards for great customer service to prove it. (T-Mobile doesn't hire based on accents, sorry.) T-Mobile can't please everyone.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.