T-Mobile calls "BS" on Verizon's balls ad, issues the #BallBusterChallenge

T-Mobile calls
If you've watched any television at all recently, you probably have seen the Verizon ad that shows colorful balls rolling down a contraption while the voice-over announcer rattles off some impressive stats that show the superiority of Big Red's network. Citing the largest independent test that measured wireless performance across the U.S., Verizon says it had 153 wins compared to 38 wins for AT&T. Sprint had a pair of victories while T-Mobile got zero.

Well, you know that John Legere and crew wouldn't let Verizon get away with this. So T-Mobile produced its own version of the ad with pop-ups (think MTV's Pop-up Video) revealing that Verizon paid for some of the independent testing. T-Mobile also points out that the test was over a year old and was done prior to the doubling of T-Moble's LTE coverage. It also did not include VoLTE, which accounts for 40% of T-Mobile's calls. And it excluded T-Mobile's low frequency Extended Range LTE coverage. This service travels twice as far from cell towers as higher frequency spectrum, and penetrates buildings four times better.

According to T-Mobile, the operator reaches 98% of the U.S. population that Verizon does. Typical of the Un-carrier, it has started the “#BallBusterChallenge which will travel throughout the country, testing both T-Mobile and Verizon's network side-by-side. Verizon customers will be asked to test data speeds, texting and calls on both networks. If Verizon wins two out of three times, the Verizon customer walks away with a $100 pre-paid Visa card from T-Mobile. But if he loses, the Verizon subscriber will have to be photographed holding up a sign of his/her choice that reads "T-Mobile’s network just schooled Verizon #BallBusterChallenge," or "Verizon’s network just got spanked by T-Mobile #BallBusterChallenge." No doubt we will be hearing plenty about this in the future.

source: T-Mobile



1. JC557

Posts: 1919; Member since: Dec 07, 2011

Okay then, go to Dalton, NH or more specifically Team O'Neil Rally School which is where I had issues with T-Mobile back in 2009-2010. Then go to Susquehana area (STPR race) of PA and the routes leading there. Then go down to the Catskills area of NY. I've had service in these areas from Verizon. Granted the NH and PA have been years ago but the Catskills and even parts of Orangeburg NY have been iffy in the past year.

2. TBomb

Posts: 1563; Member since: Dec 28, 2012

I'm assuming you have T-Mobile?

4. 1ofdakoolkidz

Posts: 23; Member since: Jul 30, 2012

And you are probably right, but I don't think any carrier covers every inch of the country with LTE, they just don't. Every carrier has spots even the mighty Verizon, which has no coverage in the Poconos, or going down to the NJ shore. The bigger take away here is that Verizon is constantly sending a message that basically says "You get what you pay for" this is no longer the case. I have had Verizon, AT&T, and was scared to death to switch to T-mo. I can honestly say I have never been happier with my service or my bill. I am almost paying 50% less than AT&T and about 65% less than Verizon for better customer service and very comparable cell service. Don't be fooled by the BS, just look at Hyundai/Kia they are putting a dent in the side of Honda and Toyota because people are waking up.

5. LordDavon

Posts: 156; Member since: Sep 19, 2011

I had several areas in Florida that I got terrible coverage with Sprint. I switched to T-mobile, and while it was better, I got maybe a bar in those areas. One of the areas was Winter Garden Village, and when I was Christmas shopping this year, I had full bars. The Dentist's office for the kids used to have no signal, now I have 4G inside the office while they drill. I tend to believe T-mobile. In the past 6 months, my coverage has really improved.

21. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Yes every carrier has spots, but T-Mobile has volcano crators, even in the northeast, so called metro areas.

22. greyarea

Posts: 267; Member since: Aug 14, 2015

Back in 2010? You don't think all the carriers coverage has changed more than just a bit in 6 years? I think you need to "grant" them a little more. Everyone from the sticks pops up to say Tmobile sucks because it doesn't cover the boonies and they don't know how to wifi.

3. Napalm_3nema

Posts: 2236; Member since: Jun 14, 2013

That takes balls.

7. Techist

Posts: 311; Member since: Jan 27, 2015


10. Hexa-core

Posts: 2131; Member since: Aug 11, 2015

And huge guts too...

6. crazymonkey05

Posts: 189; Member since: Nov 20, 2012

I freaking love T-Mobile! They know how to make a competition fun, there not just one big lifeless cashcow like the other carriers. Where is Verizon's CEO when it comes to competition? I always see John Legere talking about this stuff other CEOs are nowhere to be found! Sure this seems a bit childish but that's what I like to see! A company that's ran by humans rather then machines. That being said I would love to be on T-Mobiles network, they do get LTE in my area now but its spotty. That is why I stick with AT&T. However, overall company favorite would have to go to T-Mobile, stay awesome!

8. 1ofdakoolkidz

Posts: 23; Member since: Jul 30, 2012

John Legere= $18,567,001 Total Compensation Lowell McAdams = $18,230,862 Total Compensation Randall Stephenson = $20,778,038 Total Compensation Marcelo Claure = $21.8 million I ask you, who really has BALLS!

9. Bernoulli

Posts: 4361; Member since: Sep 01, 2012

Deez nuts have balls.

12. ShadowHammer

Posts: 207; Member since: Mar 13, 2015

I think you meant "Deez nuts have bills" as in dollar bills! On topic, I think it's funny to see these providers poking fun and coming up with clever ways to bash each other. For me, the biggest things were no contracts and sufficient coverage. After that, it's more nitpicky.

19. Bernoulli

Posts: 4361; Member since: Sep 01, 2012

Sure lol but to me they're all businesses, sure t mobile has the best deals, but Verizon does know how to charged the most and still have outstanding retention rate.

13. Hexa-core

Posts: 2131; Member since: Aug 11, 2015

You seem to be a huge fan of that high school clown from Iowa.

18. Bernoulli

Posts: 4361; Member since: Sep 01, 2012

*Minnesota* but no I used that phrase with my friends since about 10 years now.

11. HASHTAG unregistered

T-Mobile doesn't offer coverage in ANY parts of my state, other than roaming. So I call BS on T-Mobile's statement.

15. Hexa-core

Posts: 2131; Member since: Aug 11, 2015

Even Verizon does not perfectly have coverages in all states of the U.S So I call BS on your comment as well.

17. ShadowHammer

Posts: 207; Member since: Mar 13, 2015

T-Mobile isn't claiming they have the best coverage everywhere. They are saying Verizon's claims are old and out of date. Well, and technically biased since Verizon paid for some of this "3rd party" testing. Personally, I think Verizon has superior coverage in the Mountain West, but T-Mobile is catching up, and in many places is comparative with Verizon. I'm also skeptical of your claim that your state has zero coverage from T-Mobile. On T-Mobile's current coverage map, the worst state I could find was Wyoming, and even it still had coverage for Evanston, Cheyenne, Jackson, and Star Valley. Montana was second, and it has numerous western urban areas covered. Or was your all caps "any" just an embellishment?

14. o0Exia0o

Posts: 903; Member since: Feb 01, 2013

T-Mo, come to my area...I could use an extra $100... Tried the T-Mo network a little over a month ago during their 15 day hassle free trial and T-Mo could only manage 1.5-2.5 KBPS while my Verizon account manages 50-60 MBPS.... I hate Verizon but until another puts their money where their mouths are and actually builds out their network VZW will continue to get my money... LONG LIVE THE $21.99 VERIZON UNLIMITED DATA PLAN!

20. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

I smell bs on that 1.5Kbps, mainly because anything lower than about 50Kbps on their 2G edge network which averages in the 180Kbps range, is considered a dead tower. Meaning they will have a network dude out their fixing it. But you didn't provide the area either did you in your rant. Nor is your 21.99 grandfathered 2010 plan even relevant for anyone 2016. Nor does it match up against the 10buck grandfathered unlimited data plans on TMO. As well, even as soon as last year in June during a pcmag test, no Verizon tested zone had the speed you listed. So we have to known issues with your rant. One you are in a Verizon testing area, meaning, that new tech is hitting here more than anywhere else. And while you are there, TMO has no coverage. So this leads to believe you are not in a major city area, and if you are, purely lying. Since in all major cities TMO is on par or Faster in nearly all tests of data speed.

26. projectpopo

Posts: 10; Member since: Nov 26, 2012


33. andynaija

Posts: 1261; Member since: Sep 08, 2012


34. andynaija

Posts: 1261; Member since: Sep 08, 2012

Well you're obviously lying about that speed that you got, and also you sound like you're confused on your stance with Verizon, you said "I hate Verizon" but then after you say "LONG LIVE THE $21.99 VERIZON UNLIMITED DATA PLAN!" -_- So which one is it?

16. dragon76

Posts: 32; Member since: Jun 24, 2012

Damn Damn.... I am one of the 2% that TMobile doesn't cover of Verizon

23. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

As far as good customer service? For the most part i've always gotten good service from VZW...as I've been with them since 1996. But it wasn't perfect. In fact the first time I moved all my lines from VZW, it was because I had a phone that stopped charging with its OEM charger, but would charge with a 3rd party charger. It was a common problem with the Note 4. I asked for a replacement and I did get a phone set out and I got it the next day. Whoever the phone I receive was an S5. I took it to the store and the manager refused to give me a new phone saying he could contect CS and get a Note 4 out to me the next day. I said no, because I have already been without a phoen for a day and this phone I turn in was new, as it was less than 45 days old. I asked him to use the warranty and give me a replacement. He says we dont store refurbs here. So I said, well you can give me a knew phone. I think I spend enough money for you to give me a new phone and he refused. I got on the phone and I called CS and told him what was happening and they too gave me a hard time.So I told the guy this is what is goign to happen. Either you tell this manager to give me a new phone today, or I am going right now next door and moving all my line to T-Mobile. He said he couldnt help me so I did just that. About a week later I got a call from someone in Escalation because of course all of VZW's calls are recorded. The guy apologized for my problem and offer to pay 100% of the costs I paid to move all 4 of my lines to T-Mobile as a bill credit, all I needed to do was email him all my receipts, and I also receive a full bill credit for a full quarter. And even though it was near midnight when we got off the phone, I got a delivery at 830AM the same day of 4 brand new phone which I got FREE. Period. No monthly payment, no upfront costs no nothing. VZW new they were at fault and I was so pissed at my experience after beign with them for so long. But my experience so far with T has been good. VZW does charge alot, but they do offer great coverage and service as far as that and even agent I've ever spoke too has been as helpful as they could, or I received the help I needed from another department. But there service is no longer as beneficial for me at the cost when I get the same with T. I am happy I made the switch other than T-Mobile's texting is terrible.

24. Punchy506

Posts: 129; Member since: Jan 10, 2016

Just drove from Chicago to Cincinnati. My girlfriends T-Mobile nexus 5 was our navigation tool. She was on edge for all of Indiana besides Indianapolis. I was streaming music over Verizon lte the whole time because of T-Mobile's spotty coverage. So I hope they let me take the challenge in Indiana, it'd be an easy $100.

28. Acdc1a

Posts: 475; Member since: Jan 21, 2016

Nexus 5 is not band 12 compliant. All routes are all LTE and can be confirmed on the coverage map with real world users as the basis.

30. Punchy506

Posts: 129; Member since: Jan 10, 2016

I can confirm edge only

35. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

To bad I couldn't share internal coverage maps to show the entire route covered by the LTE1900 band which your Nexus 5 should have. The only spot going from Chicago to Indi along 65 is between roselawn to rensselaer where it shows low coverage for about a 5 mile stretch of road. Then along 74 there is not a single gap that wouldn't hit a car for LTE. This stretch of trip is a multi tech tower area which does 4G1900, 1900LTE and 700A LTE as well as the old 2G. There is probably at least 30+ towers just from Chicago to Indi alone covering you, then from Indi to Cini some 15 towers or so covering the trip...all with 4G/LTE bands your phone has. I would say next time you're on the trip to call tmo so they can TS your issue

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