Some developers now able to respond to users comments on Google Play Store

Some developers now able to respond to users comments on Google Play Store
Some developers can now respond to users' comments on Google Play Store

Some developers can now respond to users' comments on Google Play Store

Imagine that you're a developer with an app listed on the Google Play Store. Now imagine that your page has a number of negative comments that you would like the opportunity to respond to. But until now, your hands were tied by Google and there was nothing you could do to defend yourself. Google is apparently changing this and those who have earned a Top Developer badge are getting to test out the new system.

Users of an app who aren't happy with it or have questions about it have usually resorted to the comments section to have their say. This is all well and good, but it left no opportunity for the developer to publicly respond when a problem that a user was having could have been the user's own fault. We wouldn't be surprised to see higher average scores come out of this new opportunity for the developers to respond to comments from users. It won't make a bad app turn good, but it might just allow a developer help make an app successful by explaining certain things to users.

source: AndroidSpin via Phandroid

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21 Comments

1. theBankRobber

Posts: 682; Member since: Sep 22, 2011

Its about time, I hate when comments are about stupid crap because the user didn't read the description.

2. Birds

Posts: 1172; Member since: Nov 21, 2011

I really would be enjoying this feature but no I can't because my Xperia S's favorite color is yellow now....Everything is so yellow.. As soon as you boot it up the screen is straight yellow. I wonder has the feature reached Shadow Gun yet because those developers deserve many thanks. lol

14. Aaron_R96 unregistered

Send it to Sony and they'll fix it at a Sony store for free, or like me, go to your carrier and ask for a replacement, I even got 4 more smarttags out of it & new one is fine :)

21. Birds

Posts: 1172; Member since: Nov 21, 2011

lol, i got it as a gift and i stay in north america. Lol

3. JcHnd

Posts: 255; Member since: Apr 30, 2012

Yeah! let the developers get angry too!

4. Non_Sequitur

Posts: 1111; Member since: Mar 16, 2012

Seems legit. Might be useful. If not, at least devs have the option.

5. blazee

Posts: 414; Member since: Jan 02, 2012

Great idea, maybe google will respond to my comments about some of the preloaded crap that i dont want on my phone

6. sprockkets

Posts: 1612; Member since: Jan 16, 2012

Since Google already took care of that problem, you are just trolling.

11. plgladio

Posts: 314; Member since: Dec 05, 2011

Which preloaed crap you don't like in Android?

19. blazee

Posts: 414; Member since: Jan 02, 2012

google play movies, google play books, google +. I hate seeing the updates constantly popping up as i dont want to update these apps. Call them whatever you want, i dont want them and i shouldnt be forced to have them on my phone

20. sprockkets

Posts: 1612; Member since: Jan 16, 2012

Well go to apps, all programs, then disable them. They will disappear from the app list and go away. You shouldn't have them natively/built in unless you have ICS anyhow.

9. ajmalve

Posts: 1; Member since: Jun 18, 2012

that will be fun :)....

13. microsoftnokiawin

Posts: 1268; Member since: Mar 30, 2012

WP7 or Symbian or me Meego or android yes IOS more limited than WP7 and it hasn't changed that much from my point of view and good to see Google helping developers

16. tubieso

Posts: 6; Member since: Jun 17, 2012

17. saiki4116

Posts: 413; Member since: Mar 31, 2011

welcome change....

* Some comments have been hidden, because they don't meet the discussions rules.

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