Some Note 7 users will continue fighting Samsung in court

Some Note 7 users will continue fighting Samsung in court
Samsung is doing its best to make people forget the Galaxy Note 7 fiasco. The spontaneous explosions of the infamous device were already confirmed to be due to battery faults, both by Samsung's investigation and by independent Korean regulators. However, the endless streak of apologies by the South Korean behemoth are not enough for some users.

A group of five Note 7 users in South Korea said today that they will continue to seek legal action against Samsung, because the company allegedly accused them of making false claims about their devices. According to the plaintiffs, Samsung customer service representatives called them “frauds”, and accused them of making false claims in order to get monetary compensation.

“The situation is favorable for the plaintiffs as it turns out that the Note 7 fires and explosions were caused by faulty batteries,” said an official from harvest Law Office, a Seoul-based law firm that represents the group. “There is no plan for a settlement at the moment.”


The five users initially filed separate complaints against Samsung at the Seoul Central District Court, claiming that the company harmed their reputation by calling them “frauds”. The first trial should be held in the first half of this year. Additionally, Samsung is facing class action lawsuits by different groups of users both from South Korea and abroad, making the situation tricky, at best.

The South Korean manufacturer has already paid billions of dollars on the refund and exchange programs, but it might be facing even more financial losses due to the lawsuits. And while we wait for various courts to make their decisions, we can't help but to think that the Galaxy Note 7 turned out to be one expensive flop for everyone involved.

source: TheInvestor via SamMobile

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh

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12 Comments

1. HugoBarraCyanogenmod

Posts: 1409; Member since: Jul 06, 2014

How about buy at your own risk?

6. Mxyzptlk unregistered

How about Samsung own up to their mistakes?

7. ItsTheJuan unregistered

They did you idiot.

8. sissy246

Posts: 6959; Member since: Mar 04, 2015

They didn't dumb azz

10. Z.....

Posts: 355; Member since: Feb 01, 2017

They did kid.

2. Plasticsh1t

Posts: 3090; Member since: Sep 01, 2014

Good for the customers. Fight the good fight and bring down this corrupted company and show them who's boss.

3. Sidewinder

Posts: 515; Member since: Jan 15, 2015

I'm with the customers on this even though I use a Samsung phone myself. The good deed they can do is give them a personal apology and maybe a s8 as a token of good will

4. sissy246

Posts: 6959; Member since: Mar 04, 2015

If they are found to be true then yes Samsung need to do something just like you said. But if the are fake then it's going to be funny when they have to pay Samsung's court fees

5. zacsaturday

Posts: 262; Member since: May 09, 2014

Probably a small claims court, so it won't be that expensive

9. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

Give those things back.

12. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

The writer doesn't even understand their own article. These people report issues with the phone and were told they wer etrying ro commit fraud. Because some actually did. Whethwr4the phone an issue or not isnt the issue. What matter here is, did these guys have thwir own legit claim. Of coursr aby company could mame false claims. But so can users. If they were investigated and tbey messed up a phome on purpose or, somethong else, samsung has a right to deny a claim. Before assuminv the pal tiff is always right, less see what happens. All the haters crying

13. Marienx

Posts: 115; Member since: Aug 27, 2013

They "did", bu yet they didn't. What they did was, they stop the crisis from spreading even further, but for those really affected they haven't done anything (Example: Guy's car burning or house burning due to device).

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