Samsung starts rolling out software update for Galaxy S8 that fixes red tint issue


One of the issues that affect Samsung's new flagships, the Galaxy S8 and S8+, has been simply named “red tint problem.” Its cause is unknown, but Samsung promised to address the issue through a software update.

The South Korean company claims that while this isn't a quality problem, customers can avoid turning their phones' display red by adjusting the color of the panel from the options menu.

Today, users in Korea have noticed that their Galaxy S8 and S8+ phones have started to receive a new software update with build numbers G950NKSU1AQDG and G950NKSU1AQDG, respectively.

The new update adds a brand new setting option in the Adaptive Display screen mode, which allows users to adjust the “full screen color balance.” The new setting is meant to prevent the red tint issue from affecting the Galaxy S8 and S8+ smartphones.

Moreover, Samsung included an additional option called Screen Edge Color Balance in the Screen Mode menu, which does exactly that: it enables users to adjust colors at the edges of the panel.

source: SamMobile

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17 Comments

1. nique0201

Posts: 62; Member since: Nov 28, 2011

But what about for people with the red issue who don't want to use the adaptive display because of the over saturation? Some of us prefer the basic setting which is more true color

15. remixfa

Posts: 14605; Member since: Dec 19, 2008

then you turn all of the sliders down a bit, not just the red. Really? Not that hard. Does your mother still write your name on your underwear?

2. Tipus

Posts: 894; Member since: Sep 30, 2016

Kudos to samsung for fixing this issue in such a short time

3. alhajiash

Posts: 24; Member since: Jul 10, 2014

The problem I still have with the S8 is it costs $1200 and s8+ is $1350 in Turkey, why Samsung WHYYYY!!

6. trojan_horse

Posts: 5868; Member since: May 06, 2016

That's due to the price conversion in Turkey.

7. therealestmc

Posts: 679; Member since: Jul 23, 2012

Blame your government. Electronics are very expensive in Turkey by design. How much does the new iPhone cost there now? I lived in Gaziantep Turkey for a year.

8. therealestmc

Posts: 679; Member since: Jul 23, 2012

Blame your government. Electronics are very expensive in Turkey by design. How much does the new iPhone cost there now? I lived in Gaziantep Turkey for a year.

4. samgsam

Posts: 149; Member since: Mar 24, 2017

The build numbers you mentioned are both the same. You thought nobody will notice?

5. Mreveryphone

Posts: 1831; Member since: Apr 22, 2014

I don't have this problem with my S8+ but kudos to Samsung for addressing the issue in a timely manner... It seems that after last year they are really listening to the consumers and trying to please everyone...

9. whqhdrbs

Posts: 36; Member since: Feb 12, 2017

the truth is it never was an issue, I've had mine for 5 days and I didn't notice it until I heard it and compared it to another one, there was a slight discrepancy but never a problem. it looks perfectly ok

10. TechGirl90 unregistered

A Software Patch cannot rectify a Hardware Issue concerning the AMOLED Panel. Granted it won't effect the user experience of the device, but I can understand it being distracting to the User.

11. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Wrong. Software patches are use to solve hardware issues all the time. This isn't a defect...its calibration issue. Displays are calibrated with software. Don't quit your day job if you have one. Because you are 100% wrong. There was issue to begin with. You haters just want it to be one. You don't even like this phone. You live your boring G6. So why are you even here to begin with? Trolllololololol

13. TechGirl90 unregistered

No not wrong! If that was the case then the Lens Flare Issue with Google's Pixels for example would've been solved by now from Google's update, yet even after that, the issue still remains, that's because it's a Hardware issue, this situation is no different. The screen is calibrated dumbass, that's not the problem, the problem is its having Uniformity Issues, and even when you change the color modes the red tint is mitigated, but it shifts over to another part of the Panel. Your day job comment is one of the stupidest things I ever read, you contradict yourself by advising me not to quit my day job, then you do a 180 and follow up with an uncertainty to whether I'm employed or not by saying "if you have one". I didn't want an issue to begin with the GS8, you're just paranoid. And since you're wondering why I am commenting on an Article about a phone that I don't like and am not considering for purchase is because it's MY DAMN PREROGATIVE!! Don't sit up here and try to police me on what Article I should and should not post a comment on, don't like what I have to say? Too damn bad, move your ass on, I'm not going to change my views to fit yours. And FYI, Trolling is basically deliberlately provoking a negative reaction out of an individual. Example: YOUR RESPONSE TOWARDS MY COMMENT.

16. remixfa

Posts: 14605; Member since: Dec 19, 2008

You are correct, it is a uniformity issue with the red. Some panels have too much, which means they get red tint. However, THIS EXACT ISSUE can be solved with software. All you have to do is reduce the red on the RBG slider and the problem is fixed. I have the red issue. I fixed it myself with the sliders. The lens flare issue is in no way related to the red issue.

12. omnitech

Posts: 1131; Member since: Sep 28, 2016

My display is fine but it's always nice to have the option.

14. cnour

Posts: 2305; Member since: Sep 11, 2014

that hides red tint issue.

17. rnagic

Posts: 215; Member since: Jul 13, 2014

i have a red tint issue, but it is only along the right edge of the display. The update did not fix my issue.

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