Samsung Galaxy S8/S8+ missing texts issue affecting users across all major US carriers

Samsung Galaxy S8/S8+ missing texts issue affecting users across all major US carriers

There's something strange going on with certain Galaxy S8 and S8+ units. A lot of people are complaining that their handset is either delaying or not receiving a good portion of the text messages that have been sent to them. 

The problem seems to be related to the phone itself, as it has affected users across all major US carriers such as T-Mobile, Verizon, AT&T, and Sprint. Furthermore, it seems that the default Samsung messaging app isn't the only service that's misbehaving - users are also experiencing complications with Textra and Android Messages.

So far, the reason for this issue is anyone's guess, as Samsung is yet to issue a statement on the matter. A megathread on Reddit has already been created in order to raise awareness. Certain users have suggested that disabling Wi-Fi Calling and Advanced Messaging might help, but there's no proof that these methods work for everyone. 

Are you also having trouble receiving texts on your Galaxy S8 or S8+? Let us know in the comments below!

source: Reddit via SamMobile

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44 Comments

1. RoyalMike unregistered

This might be a carrier issue then as non of the people with S8 I know including myself, faced such problem.

8. piyath

Posts: 2445; Member since: Mar 23, 2012

No surprise here. This is the nature of Android. Always break down.

11. Sammy_DEVIL737

Posts: 1504; Member since: Nov 28, 2016

LMAO. Did you forgot those Clicking sounds of iOS11 while calling?

15. xeroxchap

Posts: 68; Member since: Oct 11, 2016

lol.. missing text? now thats an issue that OTA update can actually fix...... emmm.. how is that clicking sound treating Iphone users? lol Plus piyath is i think someone from iphonearena....him and all other accounts like him.. just to make people comment more.....#conspiracytheory

20. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Yes, him Kiko, Mxy and a lost of them.

18. mikehunta727 unregistered

I mean those were relegated to some iPhone 8's and that's already been patched nearly a week ago... Texts not going through is a much bigger issue than some clicking. But this could probably just be on the carrier's end, random and strange how it occurred out of no where which makes me believe that it is on the carrier's end

21. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

All 4 major US carriers, who use different technologies? Sprint and VZW are CDMA and TMO and ATT are GSM. If it was happening to only one of the other network type, then I would agree more with you. But because its happen on all 4 at the smae time it could be the phone. My experience with T-Mobile is we struggled to get text all the time and resorted to using Facebook Messenger more often. But now their network has been going down. Unlike the articles claim, just because Samsung hasn't said anything, doesn't mean they aren't aware. Companies can just jump up and just speak out all time when a problem arises. Apple won't acknowledges issues for years and get a free ride. But if Samsung doesn't answer right away, then it stated in a problem-like context

19. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Curious as to why you feel the need to chime in on Android issues, when your favorite platform is having a slew of issues right now? But you guys talk about Android fans? Yes because software and hardware never have quirks? Every Android users here will admit Android has problems here and there. They will also attest to the fact that Android has less issues vs iOS and several professional leveled names like Steve Forbes and other have stated that as fact. Come on dude, why you gotta start this stuff so early. Its pointless and stupid.

31. Highside

Posts: 197; Member since: Jan 31, 2017

My S8 keeps freezing everytime I place it on my Samsung Wireless Charging pad. Scary, because it freezes in the middle of the night when I'm asleep, and I need the alarm to wake me up. :( Anyone else? Is there a fix?

2. MaryPoopins

Posts: 324; Member since: Jan 15, 2015

People still text? :/

3. NewroticSlob

Posts: 181; Member since: May 09, 2013

Well, you never answer my smoke signals! :D

7. MaryPoopins

Posts: 324; Member since: Jan 15, 2015

Sorry man, it's windy here, they blow away ;)

22. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Yes! Because Morse Code has a distance problem. And messages in a bottle take wayyyyyyy to long. HA HAAA! :-)))

4. redmd

Posts: 1902; Member since: Oct 26, 2011

Is Reddit a reliable source of information?

5. NewroticSlob

Posts: 181; Member since: May 09, 2013

Yes, it was confirmed by Twitter.

6. BadAssAbe

Posts: 506; Member since: Apr 22, 2011

I was about to factory reset my S8+ to fix this issue LOL I thought I was the only one. Thanks Phone arena I know I'm not alone now

9. AlikR

Posts: 45; Member since: Sep 05, 2013

fake news :)

10. zebraman

Posts: 59; Member since: Sep 11, 2013

Nothing wrong with phone in Australia

38. Blazers

Posts: 713; Member since: Dec 05, 2011

Maybe it's a snapdragon 835 issue if the exynos version is fine.

39. ShaikhJGI

Posts: 356; Member since: Jan 10, 2014

Exactly.. My Exynos S8+ is perfectly fine N9 issues..:)

12. jcarmstrong23

Posts: 33; Member since: Apr 27, 2014

I had to stop using Google Messenger when it first came out for this exact issue

13. madlaw1071

Posts: 7; Member since: Jun 25, 2009

I'm having this problem and downloaded ghostly and it's picking up the missed messages.

14. Supraman21

Posts: 467; Member since: Jun 09, 2010

Watch all the hardcore Samsung dong suckers deny this. Lol I I thought I was going crazy and it was other people's phones or T-Mobiles fault butbi guess not. I had to resort to Whatsapp and that app is ugly as s**t.

23. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Deny what? I can't confirm or deny something I'm not experiencing. Can I? But Apple fans will animately deny, even with video proof. We are nowhere near the same dude. I've always had texting issues with T-Mobile. But I moved my voice lines to AT&T, because I had service issues of not receiving calls. We didn't have any texting issues with our S8's before we got Note 8's. So what can those not having the issue, confirm or deny? Please educate us with your wisdom! - Sarcasm!!!! In case you missed it :-)))

16. HansP

Posts: 542; Member since: Oct 16, 2011

"How peculiar. We have no idea what's happening here" -The NSA A mega-thread with 34 comments. Sounds a bit blown out of proportions? I mean, by the end of the day, this specific blog post will most likely have twice that number. :)

17. Panzer

Posts: 278; Member since: May 13, 2016

I have not noticed anything with both of mine. Sent a text to from my personal Exynos S8 to my work Snapdragon S8 went through instantly. Get more text messages on my Exynos then my Snapdragon maybe it isolated to the US model. Either way chalk up another award for Samsung. https://www.sammobile.com/2017/10/06/Galaxy-S8-Phone-of-the-Year/

24. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Yet another plus for Samsung, where PA has no article ti be seen. But if this was Apple getting phone of the year, OMG, there would have been 10 articles in 60 mins. The Galaxy S6, S7 and S8 are all phone of the year in a row. Has ANY other smartphone OEM, have phone of the year 3 times in a row? With the same model?

25. trojan_horse

Posts: 5868; Member since: May 06, 2016

Samsung is the undisputed king of smartphones. Too good... The S7 edge is my all-time second favorite smartphone, right after the Galaxy S4.

30. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

I had the S6 edge 128GB and I absolutely loved it. I didn't get the S7, I did get it for my mate and I got to play with it and I actually did not like it. I lso tried the S6 edge+ which I didn't like. I love the S8, just to tiny. I didn't like the S8+. For some reason to me, the edge design isn't as cool on the larger sibling. I like my Note 8, but I would have been equally as happy without it being edged. But yes all of them ate good and Samsung deserve far more praise than they get, while Apple gets to much undeserved praise.

34. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Please Techie. Use your Techie account. I like the essays easy identifiable.

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