Nokia Lumia 900 display flaw exposed, software fix in the works

Nokia Lumia 900 display flaw exposed, software fix in the works
As if the network connectivity issues were not enough to frustrate a number of Nokia Lumia 900 owners, the smartphone is now plagued by another flaw, this time affecting its display. In particular, when the screen's brightness is set to the minimum level, graphics that are supposed to be grey appear purple on some units.

According to a poll conducted by wpcentral, some 10% of Nokia Lumia 900 owners are affected. However, the actual percentage may differ since a user might not be aware of the defect as it is only available under the aforementioned condition. How can you tell whether your unit is flawed as well? Simply go to the display settings on your Nokia Lumia 900 and manually set its brightness to minimum. If a purplish hue is present throughout the interface, you are holding on to a faulty smartphone.

Even though we still don't know what causes the glitch to occur, Nokia promised to release a software update, which will take care of the issue for good. Word comes from the Nokia Care US Twitter page, where the announcement was posted earlier today. In the meantime, if you own a Nokia Lumia 900, feel free to share with us whether the issue is present on your smartphone too. Just drop a comment below and let us know!

source: Nokia (Twitter) via wpcentral

Related phones

Lumia 900
  • Display 4.3" 480 x 800 pixels
  • Camera 8 MP / 1.3 MP front
  • Processor Qualcomm Snapdragon S2 APQ8055, Single core, 1400 MHz
  • Storage 16 GB
  • Battery 1830 mAh(8h 3G talk time)

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22 Comments

1. thelegend6657 unregistered

Lumia 900 a real beta phone . But it's so Cheap what do you aspect out of it

3. ghostnexus

Posts: 96; Member since: Mar 07, 2012

I'm just glad that they are so quick to fix their mistakes unlike certain manufacturers with android

9. -box-

Posts: 3991; Member since: Jan 04, 2012

Agreed, and ditto the one with iOS...

20. thelegend6657 unregistered

It's probably rushed to the marked by hey only 10 dollars it's still a good deal

2. Bluesky02

Posts: 1439; Member since: Dec 05, 2011

Oh Nokia seems to forgot its not symbian days. Where bugs and issues were not making so much cover by the press. Now mobile phones have evolve and Nokia need to be careful with every single issues.

17. jcoberg10

Posts: 112; Member since: Oct 30, 2009

yup so much for beta tests being over :)

4. snowgator

Posts: 3621; Member since: Jan 19, 2011

I would like to know what % of the 900's are having these problems. It could be a small amount, and no big deal. The software upgrade is pushed out and the few having problems are taken care of. It could be almost all of them, and then Nokia was just negligent. (The exchange above says this gentleman was on his 6th 900. That is hard to believe.) Cruising WP Central, WP Power User and the such most people are raving about the 900 and giving me the impression these problems are not prevelant and the story is overblown. But Fan sites are not always accurate. Nokia needs to get these patches out, and get them quick. They cannot afford for bad word of mouth to get outside the tech crowd and into the mainstream media.

5. chaitanya.alur

Posts: 6; Member since: Oct 21, 2011

Common...y making so much fuss about NOKIA's quality issues...glitches will always be there with every product..even IPhone 4S had battery drain problem, Antenna problem...it happens..nothing is 100% perfect...Don't forget that NOKIA is a very good manufacturers...

10. -box-

Posts: 3991; Member since: Jan 04, 2012

At least Nokia admits the problem and addresses it right away. I had a software update for a bug I wasn't experiencing and hadn't heard about, something I hadn't experienced before with a manufacturer. Also, the $100 credit is taking care of about one and a half of my bills :D

6. iamcc

Posts: 1319; Member since: Oct 07, 2011

Aren't they the ones advertising that the "Smartphone beta test" is over??? Or am I confused...

7. Martine

Posts: 102; Member since: Oct 20, 2011

Nokia N8 had the same purple tint issue but Nokia did nothing about it. This was one of the reasons why I bought Galaxy SII.

18. jackhammeR

Posts: 1548; Member since: Oct 17, 2011

those screens were from samsung pal. I didn't have this problem with my N8. Nokia promised they would change yuour screen if you found your screen bad. And they did. So what's the problem? Like someone said above. Every single manufacturer has problems. Antenna, battery, case, screen, overheating, software bugs. You have to live with it. Stop moaning about this beta testing crap. I could say the same about everything. Even the newest ICS. Too touchy aren't we?

8. Martine

Posts: 102; Member since: Oct 20, 2011

Nokia N8 had the same purple tint issue but Nokia did nothing about it. This was one of the reasons why I bought Galaxy SII.

11. shadez10

Posts: 427; Member since: Jan 15, 2012

i would still get the lumia 900... =D

12. philj21

Posts: 4; Member since: May 02, 2012

My Lumia 900 has not exhibited this issue. I've had every iPhone that's been released and I've noticed more bugs on them then the lumia.

13. saiki4116

Posts: 413; Member since: Mar 31, 2011

nokia is doing beta testing......

14. Mobile-X-Pert

Posts: 565; Member since: Dec 20, 2010

This always happens with AMOLED panels. The first Samsung galaxy had this type os issues, the samsung S2 had an issue with a yellow hue, some HTC phones and even the Nokia n8.

15. MickDM

Posts: 63; Member since: Nov 29, 2011

WOW! we are really working it now...smh...

16. vk_19912000

Posts: 3; Member since: May 07, 2012

Just coz its nokia ppl have a prob with it!! Yea they are not the best at smartphones but have done a good job entering it.. With windows they should show android & ios how to promote stuff

19. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

Yep, the MOTO RAZR has dark spots when you are watching a movie and it displays a really dark scene. I have come to find out that it was because I was using a wall charger to charge it and it would get warm. I started using my computer to charge it and, although slower, it would stay ice cold, and the black spots faded away. It is a common complaint on the RAZR. MOTO's response was that it was typical with that display technology, some unhappy campers on the moto message boards I tell you.

21. Filani

Posts: 1; Member since: May 08, 2012

this is an old problem for nokia,and they still don't know how to slove it. I have nokia c7, and have this problem, there is no fix for this. many users have change they'r displays by ncc and the purple tint is still there. just google it, 'nokia purple screen issue' and see tons of dicusion for this.

22. Sab2244

Posts: 1; Member since: Jun 13, 2011

This seems to be a problem with Amoled screens made by Samsung. It has to be noted that samsung made all Amoled screens used by many manufacturers. So I believe that this is a Samsung Problem not Nokia's. I have a samsung Galaxy S2 which has this problem and currently, it is being repaired by Samsung. In case you doubt it, my tracking number for sending it back to samsung is:CX345427582GB. Android is a very messy and flakey system that still needs a lot of work. I own two of them (HTC DHD and Samsung GS2) and I can tell you they are not brilliant. Hoping Nokia and Microsoft will do a better job. I have pre-ordered Nokia Lumia 900 and I can't wait to get it. Sab

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