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Pixel owners can now safely reinstall the My Verizon app after update

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Pixel owners can now safely reinstall the My Verizon app after update
Last Sunday, we told you that some Pixel users were experiencing a problem when making a phone call. After dialing a number, or even tapping on a contact or a favorite, there would be a 30-second delay before the call would be placed. The problem started to occur following the rollout of Android 10. As it turned out, the My Verizon app was the culprit. Once the app was deleted, the delay disappeared like magic.

At first, after reinstalling the app, everything seemed to be working fine. But some of our loyal readers reported that the problem was cropping up after the app was once again loaded onto their phones. And sure enough, that was our experience too. So we reached out to Verizon and today they told us that the My Verizon app has been updated to version 13.19.1.


So if you're a Verizon customer with a Pixel that has been updated to Android 10, you might want to go to the Google Play Store and reinstall it. If you never uninstalled the app, you might want to update it to make sure that you have the latest version of the app. Now that Verizon has taken care of the problem, the call delay issue should not return.

The My Verizon app allows the carrier's customers to pay their bill, order new phones, select rewards from the Verizon Up program and more.

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  • Display 5.0 inches 1920 x 1080 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2770 mAh
  • OS Android 10
Google Pixel XL specs
  • Display 5.5 inches 2560 x 1440 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3450 mAh
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Google Pixel 2 specs
  • Display 5.0 inches 1920 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 835 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2700 mAh
  • OS Android 11
Google Pixel 2 XL specs
  • Display 6.0 inches 2880 x 1440 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 835 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3520 mAh
  • OS Android 11
Google Pixel 3 XL specs
  • Display 6.3 inches 2960 x 1440 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 845 4GB RAM
  • Storage 64GB, not expandable
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Google Pixel 3a specs
  • Display 5.6 inches 2220 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
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Google Pixel 3a XL specs
  • Display 6.0 inches 2160 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
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