Owners of the Moto G4
, Moto G4 Plus
and Moto G4 Play
couldn't believe their eyes last week when they went through the list of handsets that Motorola will update to Android 8.0
. Despite being less than 18-months old, the three handsets were not scheduled to receive an update to the new Android build. And to make matters worse, a promotional listing for the Moto G4 Plus
was edited to remove a previous comment about the model receiving Android O. Similar revisions were made to the Moto G4's listing on Amazon India.
Today, a statement made by Motorola revealed that the comments made in the Moto G4
Plus marketing material about an update to Android O was erroneous. Nonetheless, the manufacturer said that "it’s important to us we keep our promises, so in addition to the N upgrade it has already received, we will be upgrading (sic) the Moto G4 Plus to Android O."
As Motorola points out in its statement, because the Moto G4 Plus update was not originally planned, Motorola will have to fit it into its schedule. When the company decides it will disseminate the Oreo update to the G4 Plus, the company will post the information on Motorola's software update page.
Motorola also pointed out that its practice is to allow those in the Moto G family to receive one major OS update per device. All three phones in the line had been previously updated from Android 6.0 to Android 7.0, which is why Motorola didn't originally have any of the Moto G4 handsets on the list to receive Android 8.0.
"It's been brought to our attention that there were some errors in our marketing materials around Android O upgrades (sic) for Moto G4 Plus. This was an oversight on our part and we apologize for this miscommunication. It’s our general practice for the Moto G family to get one major OS upgrade per device, but it’s important to us we keep our promises, so in addition to the N upgrade it has already received, we will be upgrading Moto G4 Plus to Android O. Because this is an unplanned upgrade, it will take some time to fit it into our upgrade schedule. Watch our software upgrade page for more information."-Motorola
At left, promotional material for the Moto G4 Plus mentions an update to Android O, a comment recently erased by Motorola