Home
News
You are here

More problems: Pixel 2 XL owners report terribly tinny, distorted audio recording in videos

30comments

By Corey Gaskin

Updated: Oct 30, 2017, 3:52 PM

Google Pixel

More problems: Pixel 2 XL owners report terribly tinny, distorted audio recording in videos

The Pixel 2 XL has been off to quite a bumpy start. From clicking sounds to faulty displays, the hits appear to keep on coming. Fortunately, the latest reported issue -- distorted audio quality in video recording -- should be easily fixed with a software update.

First reported among owners on Google's Pixel Community website, the audio quality in video recordings is described as "tinny", "overly compressed", and "unusable" among many other descriptors from a growing number of users. Some describe it as a sometimes intermittent issue, leading many hopeful that a software fix will remedy this. We can now count Google among the hopeful as they've told CNET that a fix will be "rolled out in the next few weeks."

During our testing, we had no issues with audio quality on our unit.

The smaller, HTC-made Pixel 2 has appeared to remain problem-free, though, eluding many of the mounting issues which plague the LG-made Pixel 2 XL. It seems Pixel 2 users gained more than just bezels when they made their choice this October.

source: Pixel Community via CNET