Microsoft says patch to fix Surface Pro 3 battery issue is coming soon

Microsoft says patch to fix Surface Pro 3 battery issue is coming soon
Surface Pro 3 users have had a problem with the battery draining rapidly. This is not a hardware issue, Microsoft said last month. And that actually is a good thing because fixing the problem could be as easy as disseminating a software update. In fact, a fix is reportedly being tested by Microsoft right now.

Some Surface Pro 3 owners shelled out $450 for a replacement device before Microsoft figured out that it wasn't a hardware issue. Will Microsoft reimburse the Surface Pro 3 owners who couldn't wait and had to replace their slate? So far, the software giant hasn't made any announcement about what it plans to do.

What Microsoft did say the other day in a statement on its support site, is that those experiencing the battery draining issue on their Surface Pro 3 should not pay to replace the device at this point. After all, the update is already being run through QA (quality assurance). As soon as Microsoft releases the update, we will pass it along to you. 


Some Surface Pro 3 owners are still worried about the race against the clock that is taking place here. If the battery powering their tablet is fried before the software update is sent out, they will be SOL. Hopefully Microsoft does the right thing here and makes everyone whole so that they can enjoy their Surface Pro 3 without having a bad taste in their mouth.

source: Microsoft

Related phones

Surface Pro 3
  • Display 12.0" 2160 x 1440 pixels
  • Camera 5 MP / 5 MP front
  • Processor Intel Core i7
  • Storage 512 GB

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5 Comments

1. Unordinary unregistered

Software updates are always awesome

2. phonehome

Posts: 812; Member since: Dec 19, 2014

I am getting a little bored with the iPad and would like to try the Surface route. BUT no removable battery. There should be a law requiring such.

3. ryandt220

Posts: 13; Member since: Jul 11, 2015

There are no tablets with removable batteries. There haven't been any in over 5 years.

4. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Sounds like you've never heard of the Dell Venue 11 Pro from 2013:https://www.youtube.com/watch?v=U3MMxWxcRXg

5. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Dell Venue 11 pro could swap out the SSD and battery. Their last gen could even swap out the RAM.

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