Microsoft makes fix available for those Microsoft Surface RT slates bricked by RT 8.1 update

Microsoft makes fix available for those Microsoft Surface RT slates bricked by RT 8.1 update
Is there anything more disappointing than an update that bricks your device? A few owners of the Microsoft Surface RT got to know that feeling the other day when their tablet was bricked when they tried to update their slate to Windows RT 8.1. The folks at Redmond say that the number of brick owners is quite small with less than 1 out of every 1000 Surface owners impacted (<0.1%). On Saturday, Microsoft pulled the update from the Windows Play Store once the word spread about the problem with the software.

On Monday, Microsoft made available a recovery image that will help bring those bricked Surface tablets back to life. This will require a USB drive and those who have used it say that it does the trick. Meanwhile, Microsoft is still hard at work, trying to get a safe and reliable version of Windows RT 8.1 ready to be sent out to Surface RT owners.


source: AllThingsD

Related phones

Surface RT
  • Display 10.6" 1366 x 768 pixels
  • Camera 1 megapixel
  • Processor NVIDIA Tegra 3 T30, Quad-core, 1300 MHz
  • Storage 32 GB

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8 Comments

1. DaHarder

Posts: 177; Member since: Oct 10, 2009

Looks like I seriously lucked out on dodging this 'flaw' as neither my Surface RT/64, Lenovo 11/RT or the wife's Surface RT/64 had any trouble with the RT 8.1 update. They're All Running Fantastically.

2. Jommick

Posts: 221; Member since: Sep 10, 2013

Windows Play Store - lol

4. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Alan has to start looking over his articles. This happens on a daily basis..

3. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Wow that was... fast. They pushed the update again two days later. Props to Microsoft.

5. ZeroCide

Posts: 816; Member since: Jan 09, 2013

I think thats one of the fastest fixes that i've ever seen from any company! The must have worked all weekend to fix that one. MS FTW!

7. orca99

Posts: 87; Member since: Oct 05, 2013

"...less than 1 out of every 1,000 customers...have been impacted... " Wrong! How would they know this if the total number of the customers is less than 1,000. :)

8. CX3NT3_713

Posts: 2359; Member since: Apr 18, 2011

Good thing MS . Stepped up.. :-)

9. Muzhhur

Posts: 261; Member since: Sep 14, 2012

It also happened to my laptop, could not start the operating system and the screen remained frozen and restarted every time. Boot into Safe mode and from there restore the previous session and now works perfect

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