HTC Titan giving users a Titan-sized headache with antenna problem

HTC Titan giving users a Titan-sized headache with antenna problem
Here's a news flash. Take a smartphone considered to be the top model on its platform, and see how users are complaining that poor call quality is coming from a poorly designed antenna. Sound familiar? We, of course, are talking about the Apple iPhone 4 and antennagate HTC Titan. According to WPSauce, the metal unibody design is causing the poor sound quality that owners of the device have to put up with, and even HTC's support crew agree.

In a letter from HTC support to an HTC Titan owner named Sushovan De, the Taiwan based manufacturer says that it is aware of issues with the Titan's call quality. With this problem, the users voice sounds muffled on the other end of the connection. HTC is investigating possible resolutions, but does not have an idea when the problem will be resolved. HTC suggested that Sushovan keep on eye on the HTC web site, Facebook site or Twitter for an official announcement when one is ready to be made.

Similar to the left handed death grip problem with the Apple iPhone 4 when it was first launched, a test conducted by WPSauce revealed that when lying on a table, the phone shows 3 bars of service from AT&T. But when the device is held in the hand, the number of bars drops down to 1.

It should be noted that the HTC Titan II replaces the original's metal unibody design with one made out of a different material, possibly plastic or aluminum, covered with a soft touch-like material. And while sequel models seem to be released earlier and earlier (Motorola DROID 3, Motorola DROID 4 for example), didn't anyone wonder why the HTC Titan II was announced just 2 months after the original launched?

If you are an HTC Titan owner and have been having problems with the quality of calls on the phone, let us know by dropping a comment in the box below.

source: WPSauce via WMPoweruser

Related phones

Titan
  • Display 4.7" 480 x 800 pixels
  • Camera 8 MP / 1.3 MP front
  • Processor Qualcomm Snapdragon S2, Single core, 1500 MHz
  • Storage 16 GB
  • Battery 1600 mAh(6.83h 3G talk time)

FEATURED VIDEO

9 Comments

1. eaxvac

Posts: 328; Member since: Jan 15, 2012

Who will hold the Titan in that way as if you are in bed with it. Regular user will still be having their calls as per usual.

2. matt1q2aw3

Posts: 13; Member since: Dec 30, 2011

It is nice to see HTC finally "fessing up." Who here remembers the video driver issue with the HTC tilt aka Kaiser aka TyTN II. Awww those were the good ol' days...I still have my tilt sitting in a junk drawer somewhere. But hey, back then it had copy and paste and HSDPA (3.5G) and this was back in '08.

3. Netolic

Posts: 152; Member since: Oct 18, 2011

Goood.thing i chose skyrocket over titan

4. eaxvac

Posts: 328; Member since: Jan 15, 2012

Do anyone else remember the iPhone 4 issue with this? "You are holding it wrongly! Its not our fault to design it like this".

5. thelegend6657 unregistered

Lumia !

6. darkhorse

Posts: 1; Member since: Jan 19, 2012

I have the same problem with my titan. No one can understand me when I talk to them on my phone. I was pretty pissed when they came out with the titan 2 one month after i bought my titan.

7. TheLibertine

Posts: 484; Member since: Jan 15, 2012

So, yeah, just go with the Lumia then.

8. MickDM

Posts: 63; Member since: Nov 29, 2011

or the TitanII...

9. mr.sureshkumar

Posts: 2; Member since: May 16, 2012

I have a similar problem, my HTC Titan shows a signal strength of 1 bar where as my Nokia and Samsung shows 5. I tried attaching external antenna to test, there is a slight improvement but not significant. Anyway HTC is smart in selling a dumb phone to customers.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.