Google is down; outage affects mobile and desktop apps in the U.S. and overseas (it's over)

Google is down; outage affects mobile and desktop apps in the U.S. and overseas (it's over)
If you're having trouble accessing Google Assistant, Google Search, Gmail, Google Drive or other Google apps, you're not alone. According to DownDetector.com, all of these aforementioned apps are not working. We noticed the problem when trying to set a reminder using Google Assistant. On DownDetector, the number of complaints made by Google Search users rose from 7 to over 1300 in minutes.

The outage appears to be worse in the northeast U.S., parts of Texas and in Southern California. Overseas, parts of the U.K., Germany, and Austria are affected. And the problem isn't limited to Google's mobile apps as Google's desktop apps also appear to be out of order.

UPDATE: Google has issued the following statement, "We are experiencing high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, G Suite, and YouTube. Users may see slow performance or intermittent errors. We believe we have identified the root cause of the congestion and expect to return to normal service shortly."

UPDATE 2: Google has announced that the outage ended at 7pm EDT. The company released another statement: "The network congestion issue in eastern USA affecting Google Cloud, G Suite and YouTube has been resolved for all affected users as of 4:00pm US/Pacific. We will conduct a post mortem and make appropriate improvements to our systems to prevent this from happening again. We sincerely apologize to those that were impacted by today’s issues. Customers can always find the most recent updates on our systems on our status dashboard."

We'd suggest that you calmly find some videos on YouTube to stream while waiting for Google to fix whatever ails it. However, YouTube is a Google app and the number of complaints related to the app soared from 16 to over 20,000 in minutes. 42% of those who complained said that they can't watch videos, 29% can't open the YouTube website and 28% are not able to log in.

Officially, the outage started at 2:57 pm EDT.

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12 Comments

1. alaw.14

Posts: 426; Member since: Sep 10, 2013

I was wondering why I could not download anything on the play store.

2. JCASS889

Posts: 539; Member since: May 18, 2018

Same here, YouTube ain't working for me.

3. lyndon420

Posts: 6796; Member since: Jul 11, 2012

No problems here in Alberta Canada.

4. Subie

Posts: 2370; Member since: Aug 01, 2015

Yup, Google in Canada seems ok.

5. Not_Amused321

Posts: 65; Member since: Jan 06, 2013

Yeah my email won't sync

6. Dr.Phil

Posts: 2389; Member since: Feb 14, 2011

It should be noted this also affects any service that uses Google servers as well. Snapchat being the prime one affected.

7. middlehead

Posts: 457; Member since: May 12, 2014

That explains why I couldn't finish an order with Google Pay a bit ago.

8. droiduh

Posts: 101; Member since: Jun 04, 2015

Well that explain why I couldn't watch some videos on YT. I thought it was Comcast crapping out again.

9. BuffaloSouce unregistered

When did this happen because I've been using my phone at work and haven't had any issues?

10. Vulpecula

Posts: 11; Member since: Apr 12, 2019

Damn... I thought my phone was having problem

11. cheetah2k

Posts: 2256; Member since: Jan 16, 2011

I wonder if this was a DDOS attack on Google HQ? Congestion @ Google is unheard of, unless artificial..

12. darkkjedii

Posts: 31104; Member since: Feb 05, 2011

Didn't have a single issue in Mission Hills Ca, or when we got back to Vegas this past weekend...thankfully.

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