Google and Huawei investigating the Nexus 6P shutdown bug


Recently we reported that some Nexus 6P users experience weird shutdown issues, even with battery that hasn't run out of juice yet. Those reports closely resemble the problems with iPhone 6s that some users experienced earlier, and started happening after the Nexus 6P was updated to Android 7.0 Nougat.

At first, Huawei refused to take action, claiming that it's Google's software that's causing it. And, considering all the reports involved the Nougat update, it was highly likely that this statement was correct. However, users that downgraded to Android 6 Marshmallow kept experiencing the issue.

According to new information by VentureBeat, both Google and Huawei are now investigating the issue. It appears that more than enough users have complained for both companies to take action.

Different reports point towards different percentage, at which the handsets shut down, but it's usually around the 20% mark, similar to the issue with the iPhone 6s. We're pretty sure that the two problems are not connected, since the two phones employ completely different power packs, components and software, but it's still a weird coincidence that we couldn't avoid noticing.

A lot of the reports also come with screenshots from the battery stats of their devices. An example can be seen on the right, with all other screenshots looking pretty much the same. A huge drop is observed in the battery's charge and the phone just shuts down.

We have yet to know what causes the issue, but we'll definitely keep our eyes open for any extra information.

source: VentureBeat, Reddit

FEATURED VIDEO

3 Comments

1. AlikMalix unregistered

Good thing you can take your devices to Hiway or google store and get it repaired till the end of 2018.... oh wait....

2. Tizo101

Posts: 539; Member since: Jun 05, 2015

"two phones employ completely different power packs, components and software," power packs are both lithium ion batteries, components obviously they do share a component supplier or two - they definitely share patents and lastly, both software is Linux based. tell me again how those things are completely unrelated?

3. Subie

Posts: 2361; Member since: Aug 01, 2015

Are you suggesting that IOS is Linux based?...

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.