Google is unable to fulfill all Pixel and Pixel XL orders in a timely manner
posted by Florin T. / Oct 25, 2016, 4:54 PM
There's a full thread over a Reddit where Pixel customers are reporting that their handsets are scheduled to ship as late as the second half of November, even in the case of pre-orders placed in the first half of October. Most problems seem to be related to the Pixel XL, although the regular Pixel is also arriving late for some customers. 9to5Google has it that the “shipping department is running 3 weeks behind” - at least for Pixel units ordered via Project Fi. At the same time, a number of customers are noting that, although Google did ship their Pixel, the phone hasn't reached them because FedEx is in no rush to deliver it.
We must mention that we ourselves already received a Quite Black Pixel 32 GB yesterday, October 24, after placing a rather late pre-order on October 13 (with express shipping). Maybe we were lucky.
Last week, on October 19, Google stated the following:
Have you ordered a Pixel or Pixel XL? If yes, did you receive it, or has it still not made its way out of Google's warehouses?
- Display 5.5" 1440 x 2560 pixels
- Camera 12.3 MP / 8 MP front
- Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
- Storage 128 GB
- Battery 3450 mAh(32h talk time)
Posts: 206; Member since: Feb 14, 2016
As much as I love Google, there is no damn excuse for this! I feel like Google does this every year with their nexus/pixel launch and it's getting completely pathetic! Cmon google, make enough units to reach out to your loyal customers! I wanted to order a pixel C for the longest time but have been unable to because everytime I go to the google store, it lists it as out of stock. This is unnaceptable and google should be ashamed of themselves. Why advertise such a kickbutt phone but not be able to sell it? You guys need to really take advantage of this time now that the note 7s keep exploding but you guys are also blowing it!
posted on Oct 25, 2016, 4:56 PM 4
Posts: 574; Member since: Nov 12, 2012
I want this phone but dont want to get verizon haha
posted on Oct 25, 2016, 5:25 PM 1
Posts: 1977; Member since: Aug 15, 2013
Order it directly from Google. You can use their interest free payment plan or purchase it in full. You can also buy it at full price from Verizon and take it to any carrier.
posted on Oct 25, 2016, 5:32 PM 1
Posts: 1324; Member since: Aug 31, 2016
I haven't even been able to place my order. I want the XL 128 GB in either silver or black but it's never in stock. The 32 GB silver was in stock last I checked a few hours ago but that's not enough storage for me.
posted on Oct 25, 2016, 8:59 PM 0
Posts: 344; Member since: Dec 04, 2013
I am glad I got mine on the first day. I love this phone and I am not sure if I ever go back to Samsung. Hardware design is important but the software experience is more important. I am thrilled with pure Android. The smoothest user interface I have ever had. I could imagine Pixel XL is better than iPhone as well.
posted on Oct 25, 2016, 5:41 PM 2
Posts: 17357; Member since: Jun 17, 2009
I considered getting an XL, but I bought an Axon 7 and an expensive guitar this month, and the wife is giving me the eye.
posted on Oct 25, 2016, 5:46 PM 0
Posts: 3784; Member since: Sep 30, 2009
Lol Tedkord, I know exactly what you're talking about. Bought an iPhone and a gtx 1080 in the last couple of months. I'm on probation.
posted on Oct 25, 2016, 6:41 PM 0
Posts: 82; Member since: Mar 17, 2016
I think they gave a vast amount of stock to Verizon if you pay attention to the Pixel commercials Google doesn't do much to promote the play store, but I'm pretty sure you here the only at "Verizon phrase" and that's because the play store isn't a mainstream way of buy a phone but Verizon is... Btw switch from T-Mobile to Verizon and I'm kinda digging it Verizon is truly the king here at least when it come to reception.
posted on Oct 25, 2016, 6:25 PM 0
Posts: 6; Member since: Oct 25, 2016
Ordered my XL on the 10th, expected shipping was 23-25 Nov, received it today, good job Google....everyone please just relax, you will get your phones
posted on Oct 25, 2016, 7:12 PM 0
Posts: 55; Member since: Mar 26, 2014
Did your status ever change from preordered? I ordered the XL 128gb Quite Black a few hours after the announcement on 10/4 and it still shows "preordered" with Nov. 23-25 ship dates.
posted on Oct 25, 2016, 10:13 PM 0
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