Google Pixel 2/2 XL owners complain about overheating and battery issues after February update

by Alan Friedman

Feb 17, 2018, 12:07 PM

Some Pixel 2 units have been overheating and losing battery life since the February security update

Back in January, the Android 8.1 update left several Google Pixel 2 and Google Pixel 2 XL owners unable to swipe up on the lock screen so that they could enter their PIN code. Now, it appears as though the February security update also was disseminated with unwanted side effects. On Reddit and Google's Pixel User Community website, there are several complaints from Pixel 2 and Pixel 2 XL users about their handset overheating. Additionally, since installing the update, some Pixel 2/2 XL owners say that they are experiencing lower than usual battery life on their units.

One Pixel 2 owner says that his model warms up to a temperature as high as 45 degrees celsius (113 degrees Fahrenheit). He also figures that his screen on time has been reduced by 30%. Trying to fix this issue with a factory reset was unsuccessful; while turning on the battery saver mode did make some Pixel 2/2 XL units cooler, it did not help with the shortened battery life. Reading the posts put up on Reddit, you can almost feel the frustration coming from Pixel 2/2 XL owners, who have had to endure several issues with their phones since they were launched last year.

If you are having these problems with your Pixel 2 or Pixel 2 XL, you might have to wait for Google to send out an update containing a fix. So far, we have no indication that Google is aware of the issues, so you might want to drop them an email by clicking on this link.

source: Reddit (1), (2), Google

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16 Comments

16. EC112987

Posts: 1216; Member since: Nov 10, 2014

Hasn't happened to me.

posted on Feb 18, 2018, 5:47 PM 0

14. Zuna2469

Posts: 3; Member since: Feb 18, 2018

Everyone is always saying the pixel 2 is getting bad battery I have a pixel 1 and updated to the Feb security patch and I'm losing alot of battery on my pixel 1 contacted Google and they told me to do a factory reset and I did twice and still battery drain is horrible

posted on Feb 18, 2018, 4:53 AM 0

15. Gadgetex

Posts: 201; Member since: Nov 10, 2013

Would have been nice had them batteries been easily replaceable

posted on Feb 18, 2018, 9:55 AM 0

13. mootu

Posts: 1541; Member since: Mar 16, 2017

Google seems to break something for some users with every update. Apple seems to break something for some users with every update. Even Samsung manages to break the rollout to Oreo. These guys are the big players in the mobile industry and people are paying a lot of money for devices, they all really need to get their act together.

posted on Feb 18, 2018, 3:39 AM 0

10. PostmanLV

Posts: 44; Member since: Sep 11, 2012

But you hear knuckleheads always bragging about getting updates,as if getting updates every 2 months makes their phone better

posted on Feb 17, 2018, 8:02 PM 0

7. Derass

Posts: 149; Member since: Aug 06, 2015

Been getting about 6 hrs SOT on average with my 2XL. Even 7.25 hrs the other day! That's very good, IMO.

posted on Feb 17, 2018, 5:55 PM 1

6. imlegitcusimthasht

Posts: 306; Member since: Jan 30, 2017

and ppl still knock on Samsung for quality updates. quality, not quantity

posted on Feb 17, 2018, 5:42 PM 1

8. bucky

Posts: 3797; Member since: Sep 30, 2009

You’re right, no updates are better

posted on Feb 17, 2018, 7:44 PM 1

9. JohnR

Posts: 166; Member since: Sep 08, 2017

What phone gives no updates? Please explain...

posted on Feb 17, 2018, 7:45 PM 0

11. gamehead unregistered

My blu phone when I had it. XD And it still broken XDDD

posted on Feb 17, 2018, 8:26 PM 0

5. gamehead unregistered

Every other week it seems something is up with this phone

posted on Feb 17, 2018, 5:00 PM 1

3. KingSam

Posts: 1551; Member since: Mar 13, 2016

It's always a bad idea to update immediately. So much for regular updates.

posted on Feb 17, 2018, 1:31 PM 0

2. Adaikal

Posts: 3; Member since: Mar 08, 2017

Haven't experienced any kind of bug in my pixel 2 so far.

posted on Feb 17, 2018, 1:28 PM 3

1. Derekjeter

Posts: 1581; Member since: Oct 27, 2011

Knocking on wood, I haven’t experienced any heating.

posted on Feb 17, 2018, 1:09 PM 4

4. vincelongman

Posts: 5832; Member since: Feb 10, 2013

I feel it this happens after every update, I'm still getting similar battery life to day 1 and no heating too The Pixel 2 is probably the best phone I've used in terms of thermals, the 835 is so efficient Qualcomm really nailed it last year