Google Pixel 2/2 XL owners complain about overheating and battery issues after February update

Back in January, the Android 8.1 update left several Google Pixel 2 and Google Pixel 2 XL owners unable to swipe up on the lock screen so that they could enter their PIN code. Now, it appears as though the February security update also was disseminated with unwanted side effects. On Reddit and Google's Pixel User Community website, there are several complaints from Pixel 2 and Pixel 2 XL users about their handset overheating. Additionally, since installing the update, some Pixel 2/2 XL owners say that they are experiencing lower than usual battery life on their units.

One Pixel 2 owner says that his model warms up to a temperature as high as 45 degrees celsius (113 degrees Fahrenheit). He also figures that his screen on time has been reduced by 30%. Trying to fix this issue with a factory reset was unsuccessful; while turning on the battery saver mode did make some Pixel 2/2 XL units cooler, it did not help with the shortened battery life. Reading the posts put up on Reddit, you can almost feel the frustration coming from Pixel 2/2 XL owners, who have had to endure several issues with their phones since they were launched last year.

If you are having these problems with your Pixel 2 or Pixel 2 XL, you might have to wait for Google to send out an update containing a fix. So far, we have no indication that Google is aware of the issues, so you might want to drop them an email by clicking on this link.

source: Reddit (1), (2), Google

Related phones

Pixel 2
  • Display 5.0 inches
    1920 x 1080 pixels
  • Camera 12.2 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 835, 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2700 mAh
  • OS Android 10
Pixel 2 XL
  • Display 6.0 inches
    2880 x 1440 pixels
  • Camera 12.2 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 835, 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3520 mAh
  • OS Android 10



16. EC112987

Posts: 1216; Member since: Nov 10, 2014

Hasn't happened to me.

14. Zuna2469

Posts: 3; Member since: Feb 18, 2018

Everyone is always saying the pixel 2 is getting bad battery I have a pixel 1 and updated to the Feb security patch and I'm losing alot of battery on my pixel 1 contacted Google and they told me to do a factory reset and I did twice and still battery drain is horrible

15. Gadgetex

Posts: 201; Member since: Nov 10, 2013

Would have been nice had them batteries been easily replaceable

13. mootu

Posts: 1541; Member since: Mar 16, 2017

Google seems to break something for some users with every update. Apple seems to break something for some users with every update. Even Samsung manages to break the rollout to Oreo. These guys are the big players in the mobile industry and people are paying a lot of money for devices, they all really need to get their act together.

10. PostmanLV

Posts: 44; Member since: Sep 11, 2012

But you hear knuckleheads always bragging about getting updates,as if getting updates every 2 months makes their phone better

7. Derass

Posts: 149; Member since: Aug 06, 2015

Been getting about 6 hrs SOT on average with my 2XL. Even 7.25 hrs the other day! That's very good, IMO.

6. imlegitcusimthasht

Posts: 306; Member since: Jan 30, 2017

and ppl still knock on Samsung for quality updates. quality, not quantity

8. bucky

Posts: 3797; Member since: Sep 30, 2009

You’re right, no updates are better

9. JohnR

Posts: 166; Member since: Sep 08, 2017

What phone gives no updates? Please explain...

11. gamehead unregistered

My blu phone when I had it. XD And it still broken XDDD

5. gamehead unregistered

Every other week it seems something is up with this phone

3. KingSam

Posts: 1551; Member since: Mar 13, 2016

It's always a bad idea to update immediately. So much for regular updates.

2. Adaikal

Posts: 3; Member since: Mar 08, 2017

Haven't experienced any kind of bug in my pixel 2 so far.

1. Derekjeter

Posts: 1581; Member since: Oct 27, 2011

Knocking on wood, I haven’t experienced any heating.

4. vincelongman

Posts: 5832; Member since: Feb 10, 2013

I feel it this happens after every update, I'm still getting similar battery life to day 1 and no heating too The Pixel 2 is probably the best phone I've used in terms of thermals, the 835 is so efficient Qualcomm really nailed it last year

12. Scott93274

Posts: 6044; Member since: Aug 06, 2013

Well I've certainly noticed a hit in battery life and it has gotten a little warm every now and then... feeling a little disappointed right now.

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