Installing Android 8.1 has led to problems swiping on the Pixel 2/2 XL and certain Nexus models

Installing Android 8.1 has led to problems swiping on the Pixel 2/2 XL and certain Nexus models
Android 8.1 activated the Pixel Visual Core feature, enhancing the images taken with the already highly regarded cameras on the Pixel 2 and Pixel 2 XL. And while the update also brought a security update with it, the new build created a little problem of its own. It was back on December 7th when the first thread appeared on the Google Support Forum describing an issue that was preventing some Pixel 2/2 XL and Nexus users from swiping up on the lock screen to enter their PIN code.

According to the threads that have been posted, it can take multiple attempts at swiping before the handset figures out that you want to enter your PIN code to unlock it. Notifications on the lock screen can also take multiple swipe attempts to get rid of. Accepting or declining incoming phone calls can also become a chore thanks to this bug.

This is an example of what is so maddening about the Pixel 2 and Pixel 2 XL. Specs-wise and design-wise these handsets should both be among the best Android phones of 2017. But issues with the screen, speakers and swiping are frustrating users. Google is said to be looking into the matter. Since a software update apparently brought on this problem, you would think that another update is all that would be required to fix it. If we hear anything new about this bug, we will pass it along to you.


source: GoogleSupport, Reddit via AndroidCentral

Related phones

Pixel 2
  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 2700 mAh
Pixel 2 XL
  • Display 6.0" 1440 x 2880 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 3520 mAh

FEATURED VIDEO

17 Comments

1. dnomadic

Posts: 415; Member since: Feb 20, 2015

My works without issue... Is this something widespread??

10. medtxa

Posts: 1655; Member since: Jun 02, 2014

If you test beta of course not every people will encounter bugs the same way, you need to meet certain condition and or do certain action to encounter it... anyway when is pixel gonna out of beta? lol

11. applesnapple93

Posts: 304; Member since: Jan 06, 2016

I have to swipe up a few times sometimes on my pixel 2 xl to answer a call

17. TBomb

Posts: 1484; Member since: Dec 28, 2012

Its only on occasion for me. It's more of the short swipe (like down to ignore a call) that i have to do it a couple times.

2. jojon

Posts: 433; Member since: Feb 11, 2014

...am weary of reading about these over priced bug infested failures

3. MrShazam

Posts: 987; Member since: Jun 22, 2017

All these bugs after bugs after bugs just keep making the stock android advantage of "fast updates" less and less appealing...

4. cnour

Posts: 2305; Member since: Sep 11, 2014

Nothing here......Oh sorry I have an iPhone.

5. MrShazam

Posts: 987; Member since: Jun 22, 2017

Yeah, you got a bigger planned obsolescence problem to worry about: https://mspoweruser.com/apple-facing-criminal-suit-france-iphone-slowdown-admission/ Forget about all them iBugs that already made an OS running on a handful of devices less stable and reliable compared to an OS that's running on thousands of devices: https://www.blancco.com/press-releases/android-tightens-grip-dominant-position-apple-smartphone-performance-battle/

14. imlegitcusimthasht

Posts: 306; Member since: Jan 30, 2017

still inferrior to the Note8 and S8. Every tech reviewers calls Note8 phone of the year. And go watch what they can do with features and gesture and how well they hold up with mo lag agter extended months of use. Enjoy your iphone and when it breaks, youll lose all of your crap. While my Notes got all of my files from 4k videos, apps, app installers, documents, and contacts on my SD card if my phone somehow broke. Haha. And I'd be more worried about my progressively slowing iPhone if I were you. Gtfo dumbass troll

6. gamehead unregistered

This phone has even more problems

7. Bondurant

Posts: 781; Member since: Jun 04, 2014

As usual, the stock android has more bigger bugs than skinned roms.

8. An.Awesome.Guy

Posts: 636; Member since: Jan 12, 2015

When we hear the next Pixel problem , I bet in 15 days we will hear another problem in that phone. I understand that what iphone has done to its phones slowing them without warning people about their weak battery is a bad move. But I also think that Google's producing Pixel s with these amount of issues means that they are not caring enough for their phones or costumers .It is a also a very bad move

9. GeekOFW

Posts: 59; Member since: Dec 14, 2016

Since I updated my Nexux 5X with Oreo, it's doing the bootloop. I guess it's a dead brick now.

12. Paximos

Posts: 282; Member since: Jul 26, 2012

I use an Essential phone that is still on 7.1.1 and before the January security update, if you swiped all the way up it would bounce right back down and you wouldn't get the security screen, but if you just swiped up about an inch, you would then get to enter the code to unlock..just the opposite of this :)

13. Anonymous.

Posts: 423; Member since: Jun 15, 2016

Another day, another Pixel issue... Stock Android is losing it's appeal by the day.

15. imlegitcusimthasht

Posts: 306; Member since: Jan 30, 2017

stock android was nice because it was fast, but it was never better than other skinds that can enable more features. And with Samsung S8 and Note8 new Samsung Exp. 8.1 and 8.5, They are as snappy as stock

16. steelew

Posts: 219; Member since: Jun 04, 2012

This issue was introduced in 8.1 and fixed in the January update for me. At least they are pretty quick at fixing things instead of having to wait for your next phone to get the latest version android. Even when my S8 gets oreo, it will be 8.0 and probably stay on 8.0. LAME

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.