White Samsung Galaxy S III having build quality issues too?

posted by Ray S. / Jul 13, 2012, 4:55 AM

White Samsung Galaxy S III having build quality issues too?

Do you remember the late May story that Samsung had to destroy over 600,000 back covers of the blue Galaxy S III, because of problems with the paint? Well, it looks like the white version of the handset may note be flawless too.

One of our readers has sent us some photos of their white Galaxy S III. The phone has been purchased along with a case, and the case hasn't been taken off since then. However, just a couple of days ago, our reader claims to have taken the case off, and found out that some small cracks have appeared on the back cover, right around the camera area. According to our user, the cracks are fairly small and aren't visible on the inner side of the cover, but still, it would have been much better if they were actually found only on the inside. But why would they appear in the first place?

We'll reach out to Samsung in an attempt to see if this is a common problem, or an isolated case. Meanwhile, do your observe anything similar with your white Galaxy S III? If you do, feel free to send us a pic using our tips form.

Thanks, Atanas!

UPDATE: Another user has sent us a pic showing some small cracks that have appeared in the paint of his white Galaxy S III back cover around the area of the camera.

Related phones

View Full specs

PhoneArena Rating:

9.3

Read Full Review

User Rating:

8.7

Based on 113 Reviews

Display 4.8" 720 x 1280 pixels

Camera 8 MP / 1.9 MP front

Processor Samsung Exynos 4 Quad, Quad-core, 1400 MHz

Storage 32 GB + microSDXC

Battery 2100 mAh(11.60h 3G talk time)

FEATURED VIDEO

Options

51 Comments

1. cepcamba

Posts: 717; Member since: Feb 27, 2012

Maybe he accidentally sat on it or something like that. With a bulging back camera, applying force on it will result in a crack like that.

posted on Jul 13, 2012, 5:03 AM 13

4. B3BLW29

Posts: 238; Member since: Mar 02, 2012

good point...

posted on Jul 13, 2012, 5:06 AM 2

20. khmer

Posts: 95; Member since: Jun 21, 2012

The photo back cover is not original, it is too tight, it is cheap plastic and it cracked. Samsung back cover made from polycarbonate is 30x stronger than plastic never crack or break on normal usage.

posted on Jul 13, 2012, 6:54 AM 3

31. darkkjedii

Posts: 30966; Member since: Feb 05, 2011

Never huh? I guess mine is only 29 times stronger then.

posted on Jul 13, 2012, 8:54 AM 0

35. gallitoking

Posts: 4721; Member since: May 17, 2011

well is not the plastic is the paint that is cracking...

posted on Jul 13, 2012, 12:49 PM 2

40. Goldeneye

Posts: 419; Member since: Jan 22, 2011

I've been saying it all the time Samsung craftsmanship simply sucks and this is their flagship? Imagine the quality of the cheaper models! Yeah Samsung is the best! So its fanboys say, BTW has anybody seen Remix and Rory?

posted on Jul 13, 2012, 5:03 PM 3

43. Forsaken77

Posts: 553; Member since: Jun 09, 2011

I always say the same exact thing... Samsung has good features and solid specs but they use garbage components that have a very high failure rate. I had the GS1 Captivate and went through 4 under the warranty for all different problems. I then bought a white GS2 Skyrocket in December 2011 and am on the 2nd one already. And the thing is, the phones I end up with still have issues, I just can deal with them more. Samsung = CHEAP JUNK

posted on Jul 14, 2012, 2:11 AM 1

34. mandkeee

Posts: 82; Member since: Feb 27, 2009

samsung is garbage company....

posted on Jul 13, 2012, 12:06 PM 12

45. Wiki_jaan

Posts: 704; Member since: Jun 24, 2012

i think these are some custom separate cases from china which are not fix properly.

posted on Jul 14, 2012, 3:12 AM 0

2. Sniggly

Posts: 7305; Member since: Dec 05, 2009

It can't be worse than the cracks that always appear around the charging port of the iPhone 3GS.

posted on Jul 13, 2012, 5:04 AM 8

18. rf1975

Posts: 264; Member since: Aug 01, 2011

You mean to say Samsung copy this from iPhone 3GS. LOL. And you are compairing very old phones build quality with a flagship phones built quality. Don't be so biased.

posted on Jul 13, 2012, 6:41 AM 16

33. darkkjedii

Posts: 30966; Member since: Feb 05, 2011

This is about Samsung not apple

posted on Jul 13, 2012, 8:55 AM 9

37. amish1512

Posts: 28; Member since: Jun 07, 2012

u samsung boy cant compare apple build quality with samsung they r far away

posted on Jul 13, 2012, 1:11 PM 6

49. mdpinamar

Posts: 1; Member since: Jul 17, 2012

hablemos de comparaciones cuando tu iphone puedas abrir paginas con contenido flash jajajajajjaja o iphone permita procesar mas de una tarea al mismo tiempo en segundo plano jajajajja iphone es un celular. no es un smartphone.

posted on Jul 17, 2012, 10:33 AM 0

3. wendygarett unregistered

Ray article on sgs3 ?? Lol...

posted on Jul 13, 2012, 5:06 AM 8

6. Ray.S

Posts: 456; Member since: Jul 19, 2011

Why not? :)

posted on Jul 13, 2012, 5:20 AM 10

5. tes101

Posts: 39; Member since: Jul 11, 2012

Im not suprised.

posted on Jul 13, 2012, 5:19 AM 7

7. HeliosXenon

Posts: 3; Member since: Jul 13, 2012

It looks like this is not the original white back cover. If you look at the speaker cover there is a big gap to the cover.

posted on Jul 13, 2012, 5:22 AM 3

8. script_writer

Posts: 56; Member since: Jun 27, 2012

definatly not an isolated case (no pun intended). Have got 3 s3 in my office. one blue and two white. Both the white ones had cracks in the paint around the camera when they came out the box. and my lil bro who has a white note had the same issue when he unboxxed his.

posted on Jul 13, 2012, 5:33 AM 7

14. HeliosXenon

Posts: 3; Member since: Jul 13, 2012

I never had problems with Samsung phones, but with HTC.... All my friends that have Samsung phones don't have problems.....

posted on Jul 13, 2012, 6:25 AM 3

10. vladd100

Posts: 56; Member since: Jul 12, 2012

hahaha,u get a samy and then u start suffering..don't u ever learn..go get an htc...

posted on Jul 13, 2012, 5:42 AM 11

15. Tjey007

Posts: 86; Member since: May 22, 2012

yes.. to suffer task manager and wifi problems..

posted on Jul 13, 2012, 6:26 AM 8

16. HeliosXenon

Posts: 3; Member since: Jul 13, 2012

I had only problems with my HTC EVO 3D, the first had hardware problems (vibration did not work), the second had a problem with the graphics chip... the third now works....

posted on Jul 13, 2012, 6:27 AM 1

11. 09wbd03516

Posts: 140; Member since: May 30, 2012

Thank you Samsung!!! You just save my money to buy oneX !!!

posted on Jul 13, 2012, 5:50 AM 15

12. wendygarett unregistered

Or waiting for the next xperia...

posted on Jul 13, 2012, 6:09 AM 9

13. script_writer

Posts: 56; Member since: Jun 27, 2012

Xperia J is next to be announced

posted on Jul 13, 2012, 6:19 AM 4

27. Atlas

Posts: 158; Member since: Apr 15, 2012

Ye I'm waiting for the new Xperia aswell. The 'mint'.

posted on Jul 13, 2012, 8:39 AM 5

22. dsDoan

Posts: 235; Member since: Dec 28, 2011

You base your judgement on an article you read on the internet, containing no evidence of it's authenticity? Don't become a lawyer. Or a judge. Hell, don't do jury duty, if you form your opinions without facts.

posted on Jul 13, 2012, 7:38 AM 0

17. kach22

Posts: 153; Member since: Nov 04, 2011

I always believed Samsung use cheap plastics in their devices. It's been proved again and again. With such a hefty price tag they are simply robbing the millions.

posted on Jul 13, 2012, 6:38 AM 8

19. adilshaheen

Posts: 2; Member since: Jul 13, 2012

I am having similar issues with my Galaxy S III too, I've got the same cracks on my phone, yet smaller and less notable but in the exact same area! However, i also have these light brown marks on the edge of my phone too... which is quite odd as I've not stained or dropped my phone since it's been purchased as i have been extra careful with it and have had a protective cover on at all times! So if Samsung does come out with a statement, i would like at least a replacement, if not more!

posted on Jul 13, 2012, 6:47 AM 6

* Some comments have been hidden, because they don't meet the discussions rules.

view all comments