Free case for HTC EVO 4G LTE buyers who put up with the delay from Customs

Free case for HTC EVO 4G LTE buyers who put up with the delay from Customs
Those who pre-ordered the HTC EVO 4G LTE had to deal with an unexpected delay when the phone along with the HTC One X (AT&T model) was prevented from entering the U.S. by Customs. The reason, as you probably know now, is that the ITC had issued an exclusion order against certain HTC devices preventing them from entering the States starting April 19th. The whole thing started from a court ruling that said the Taiwan based manufacturer had infringed on Apple's patents.

HTC had actually made a huge change to the software in its phones headed for the States by shipping the units with a workaround instead of the infringing software. We're not sure if this clever move by HTC was the key that unlocked the door and allowed the phones to enter the U.S., but the bottom line is that both models are now making their way into the states. And some of those who received the once banned HTC EVO 4G LTE have received a package with more than just the phone. Sprint has told The Verge that everyone who had pre-ordered the phone will receive a letter of apology from Sprint, and a free HTC TPU case. Sprint said that its customers should be surprised and delighted and no, the case cannot be exchanged for another accessory (still surprised and delighted?). While that covers those who pre-ordered the HTC EVO 4G LTE via Sprint, what about those who walked into Best Buy and picked up their pre-ordered phone. Any apology from the big box retailer?With other models possibly getting stopped at the border, the carriers and retailers better start taking out paper and pen to write apologies. At the same time, they should also best be ordering a few thousand gross of new cases just in case U.S. Customs has to act tough again.

source: TheVerge via Phandroid

Related phones

EVO 4G LTE
  • Display 4.7" 720 x 1280 pixels
  • Camera 8 MP / 1.3 MP front
  • Processor Qualcomm Snapdragon S4 Plus, Dual-core, 1500 MHz
  • Storage 16 GB + microSDHC
  • Battery 2000 mAh(7.50h talk time)

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16 Comments

1. kach22

Posts: 153; Member since: Nov 04, 2011

Well done HTC. A small gesture of appreciation means a lot. Surprised why PA didn't mention Apple's nasty interference resulting in this delay.

2. Mxyzptlk unregistered

It's not Apple's fault just because HTC can't stop infringing on patents.

4. GENARAL.LEVY

Posts: 93; Member since: Apr 17, 2012

Apple are patent Trolls. They stole what does not belong to them!

5. kach22

Posts: 153; Member since: Nov 04, 2011

Funny what people think of this patent. Something Which was avaliable long before oneX and smartphone users were enjoying this. Apple used their power to exploit the broken patent system and using this when they felt threatened by a much superior device. They didn't do this with oneS which was available before. Anyway they got a fat slap on their sorry cheek only more to be followed later on. HTCs going to use this in their promo, "the device that Apple didn't want you to have".

6. Commentator

Posts: 3723; Member since: Aug 16, 2011

HTC was found completely innocent of patent infringement, which makes you either an uninformed moron or a lying moron.

8. BREvenson

Posts: 240; Member since: May 17, 2012

Well, it seems HTC did stop infringing on patents, because the phone passed Customs and it's on its way to stores. Apple saw the EVO LTE (and the One X) as a threat to them...they tried using their patents and the government to block the phone, but it didn't work. Nothing but a waste of time. It must be tough for you to see the release of yet another phone that is superior to the iPhone. I can't imagine how much it hurts...

16. parkwaydr

Posts: 572; Member since: Sep 07, 2011

I said it at the beginning of this mess, this was just a move by Apple to stop competition, notice how the one s wasn't stopped? It went to t mo, the one x is going to ATT and sprint, I'm guessing the guys at Apple know this isn't good for them.

7. Commentator

Posts: 3723; Member since: Aug 16, 2011

From all appearances, this is a gesture of appreciation by Sprint, not HTC. Any screw-up in delivery after Monday is entirely on Sprint, and there apparently have been a lot of screw-ups, considering the phone isn't even available in stores yet. I have no idea why Best Buy in-store preorders are available before Sprint in-store preorders.

3. wendygarett unregistered

We want free beats earbuds!!!!

9. joebklyn

Posts: 16; Member since: May 02, 2011

@ general levy , For your info Apple stole from palm ,as far as touch screen technology.

12. thedarkside

Posts: 654; Member since: Apr 30, 2012

this is the most ridiculous thing ive ever heard. if this is true then why did palm suffer a horrible death. lol silly palmboy.

13. parkwaydr

Posts: 572; Member since: Sep 07, 2011

Actually, they stole it from LG( first gen Prada)

10. Mxyzptlk unregistered

So according to Android fans it's ok for Google to borrow and steal patented technology for their OS? I miss the time when Google used to be original.

11. sprockkets

Posts: 1612; Member since: Jan 16, 2012

I hope the letter specifically mentions who is ultimately to blame for this mess.

14. moofoodooloo

Posts: 137; Member since: Jan 04, 2011

Oh don't worry, it won't. Sprint is in no position to throw Apple under any sort of bus.

15. joebklyn

Posts: 16; Member since: May 02, 2011

The reason palm did not survive also Nokia . They were stuck on the Windows format,and did not change with the times. The one that really dropped the ball was Nokia,they were #1 a while back.But if you look back Palm did have the touch screen first,but like I said,they did not keep up with the technology.

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